Compare FOSSA vs Veracode

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Popular Solutions

FOSSA

2 reviews

Veracode

106 reviews

Veracode Security Labs

3 reviews

Top Industries

Manufacturing Company

23%

Computer Software Company

18%

Financial Services Firm

11%

Comms Service Provider

Financial Services Firm

17%

Computer Software Company

14%

Comms Service Provider

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Brett Fattori
Manager of Open Source Program Office at a financial services firm
We use it to scan for all licenses, to identify the open source licenses that are found, to identify licenses that...
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Review 1 of 1

Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I use Veracode on a private cloud. When we implement a new solution, it needs to undergo user review. I was...
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Review 1 of 1

Customer Service

Shurjeel Tousif
CEO at SeQuenX BV
I haven’t contacted tech support yet since I know the sales director and the whole sales team personally.
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Justin Giannone
Sr. Security Architect at a computer software company
The technical support is fantastic. I have waited, at most, five days for them to fix bugs that we've identified in...
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Eric Griswold
Principal Release Engineer at Puppet
My experience with their technical support has really been quite good. There have been times where things have...
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Anonymous User
Sr. Director of Open Source at a comms service provider
Their technical support got better. Initially, it seemed that our demands exceeded their capacity. When we started,...
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Private Reviewer
Private
I have used their technical support, and they've resolved any issues that I've identified. They do a good job.
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Anonymous User
Attorney at a legal firm
The support has always been excellent. They communicate in many different ways, be it Slack, email, or on the phone,...
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Anonymous User
Application Security Specialist at a computer software company
Their support is great. I would rate them a 10 out of 10. Generally, I talk to my customer success contact. He is...
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Brett Fattori
Manager of Open Source Program Office at a financial services firm
Their technical support is good. They have been the most responsive company that I have ever worked with in my 28...
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Christina Luu
Program Manager at a consumer goods company
The technical support is really good. They are very persistent and support what we need by answering all of our...
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Reviewer630753
Data Privacy Officer at a healthcare company
When I couldn't find the answer to a question that I had, I was able to turn to our customer success manager who then...
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Review 1 of 10

Vladimir Shilov
DevSecOps at Ciklum ApS
The solution's technical support helped us solve different problems related to Veracode, including some of its use...
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Anshuman Kishore
Director Product Development at Mycom Osi
Veracode Static Analysis has good support. There's a channel where my team communicates with support, raises tickets,...
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Arnab Paul
Cyber Security Consultant at a consultancy
I have engaged in two different types of experiences with technical support. One involves the ticketing system, and...
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SumalyaGuha
Security Engineer at a comms service provider
We have contacted Veracode's tech support a bunch of times. The only downside is the time needed to schedule a...
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Prakash Pillay
Director - Product Solution/Architecture at a tech vendor
Technical support is average. They take some time to respond.
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BahatiAsher Faith
Software Developer at Appnomu Business Services
Their support is good because there is an option to request a consultation. If you face any issue or any difficulty...
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Rishabh Khanna
Security Engineer at a tech services company
The technical support is really slow. Their availability is sparse. It sometimes takes two months to have a resolution.
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Everton Yoshitani
VP of Engineering at Resola Inc
I rate Veracode support 8 out of 10.
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Shashank Niranjan
Senior Software Engineer at Capgemini
The technical support is responsive.
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Miodrag Zarev
Senior Software Engineer at a tech vendor
I rate Veracode support nine out of 10 in its current state, but given our problems in the past, I might rate it...
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Jesus Montes Ceron
Architect of solutions at IPComMx
We are very pleased with the support.
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Michea Mbaziira
Insurance Agent at ICEA
The support is slow to respond.
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Reyansh Kumar
Technical Specialist at Accenture
The technical support is good; I rate them nine out of ten.
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Anonymous User
CISSP, CISM at a tech services company
Excellent.
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Mark Handzlik
Chief Software Architect at a tech services company
I've contacted the Veracode technical support team and found the support responsive. The team also got back to me...
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Anonymous User
VP at a non-tech company
We have had customers - and it has been our own experience as well - tell us that the support is second to none. They...
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Anonymous User
Senior Manager Cyber Security at a tech services company
There are cultural differences in the way we communicate with people from different countries. So, when a Japanese...
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Anonymous User
Systems Architect at a tech vendor
Initially, I had some questions back and forth and I was able to get everything resolved, mostly via email. Overall,...
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Evan Christoe
AVP, IS Manager at a financial services firm
Technical support is highly competent.
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Marcello Teodori
Software Architect at Alfresco Software
The staff of Veracode is very good. They're very supportive. When the product doesn't report something that we need...
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Christian Camerlengo
Senior Programmer/Analyst at a financial services firm
I would give their technical support five stars out of five. They were on point and they helped us identify...
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ShubhamSharma5
Senior Consultant at Material Vision
We have not used their support extensively, but when we were choosing Veracode, I felt that they have a very good...
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Tarun Revalla
Associate Software Engineer at a healthcare company
The Veracode support team is excellent. I had an issue removing an account, so I emailed support. They created a case...
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Anonymous User
Information Security Engineer Team Lead at a hospitality company
The support team itself, or security program manager and a few others, have been fantastic. Most of the time, they're...
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Anonymous User
Senior Software Developer at a insurance company
We have called them to mitigate some bots because the scan had some type of flaw. I called them and everything was...
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OleksandrKlymenko
Sr. Development Manager at RWS Holdings PLC
I rate Veracode support eight out of 10. We had to contact support several times in the early years about a licensing...
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Anonymous User
VP of Services at a tech vendor
I have not contacted tech support.
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Anonymous User
Senior Software Developer at a pharma/biotech company
We didn't use their technical support.
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Anonymous User
Cyber Security Engineer at a consumer goods company
Technical support is great. The folks that I have interacted with, from services all the way through to the...
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AjayKumar10
Senior Tech Lead at Incebo
I have not been in contact with technical support. The only issue that I had was something that I was able to solve...
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Technical Support

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