Badges

55 Points
6 Years

User Activity

Over 2 years ago

About me

•Rich experience in the implementation and deployment of scalable, high availability and high performance systems
•Managing 24X7 desktop & LAN, WAN , Telecom & NOC support for Enterprise Network
•Excellent Technical, interpersonal, communication and people management skills
•Managing projects – planning, control and delivery responsibility
•Productivity Optimization –Quality project execution (LEAN Six Sigma)
•New Initiative implementation and roll-out across the organization.
•Client relationship for driving higher customer satisfaction and employee satisfaction level
•Proficiency in supporting mission critical projects with knowledge of ITIL frameworks like Change management, Incident management and Release management
Managing IT infrastructure of UCCI, Where handling IT infrastructure services by ensuring on meeting DPI. (Department Performance Indicators) Services like Server, Network, Voice, Internal-External Audits, Vendor Management and Customer Satisfaction by implementing the continual service improvement plans.