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35 Points
2 Years

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Over 2 years ago
Focus Products NetBackup The #1 data protection solution for over three decades and is currently trusted by 87% of the Fortune 500. NetBackup provides organizations the ability to protect and recover data at scale, from edge to core to cloud. NetBackup streamlines data…

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Over 2 years ago
Backup and Recovery

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About me

Coordination and Support to POCs from Microsoft, HP, Dell, Lenovo, Apple, Cisco, Adobe, VMware,
SYNNEX, TechData, and INGRAM in managing the day to day customer requests.
• Coordination and ownership of IT requirements (Hardware and Software) of 250 SMB (Small-Medium
Business) in the USA.
• Proactively service customer IT product needs within agreed SLA’s.
• Chase orders and lead times from our internal and external support functions.
• Act as a trusted business advisor to the customer and utilize the knowledge of products, technology
and services to help customers grow and thrive.
• Get the deals registered with the vendors, process returns, ensure all customer reporting is accurate
and complete in a timely fashion, resolve finance queries within an agreed SLA.
• Research the IT distribution supply chain.
• Attend all relevant training to stay on top of the relevant technologies and meet standards for tier 1
vendor accreditations.

nav.hassan@zones.com
2532053331