2018-11-28T09:05:00Z

What needs improvement with Trend Micro ServerProtect?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
12

12 Answers

Manish Ayani - PeerSpot reviewer
Real User
Top 5
2023-05-26T08:13:56Z
May 26, 2023

Probably more notification options. Notifications are not very good with Trend Micro. So, a bit more notification functionality needs improvement.

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EO
Real User
Top 5Leaderboard
2023-05-22T13:59:00Z
May 22, 2023

There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions. It would be beneficial to streamline these processes. We mainly want them to continue enhancing the existing system. Overall, I am satisfied with its functionality. We also can consider pricing as an area for improvement. Maybe Trend Micro could have made it a bit cheaper.

Ligor Medina - PeerSpot reviewer
Real User
Top 10
2022-11-09T16:19:37Z
Nov 9, 2022

The endpoint protection could always be stronger.

HF
MSP
2022-03-02T11:12:07Z
Mar 2, 2022

Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR (endpoint detection and response) visibility, because a server is still an endpoint.

BG
Real User
2021-09-17T14:59:00Z
Sep 17, 2021

One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what cause it to occur.

ZB
Real User
2021-08-07T11:16:05Z
Aug 7, 2021

I would like to see a Sandbox type of feature included. There are several features we don't use because they need some add-ons and some we'd like to see that are not included such as an intrusion prevention system. Having such a feature would mean that we wouldn't need to be dependent on the firewall.

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ZB
Real User
2020-05-28T06:26:42Z
May 28, 2020

I would like to see SMS notifications sent as alerts, in case we do not have access to our email. This way, we would know who is copying information outside of our data center. When malicious activity is detected, the packets should be removed from the traffic and saved on our server for analysis.

CK
Real User
2020-05-05T06:08:33Z
May 5, 2020

I don't think there are really any large areas of concern for me right now although it would be helpful if the endpoint security had a vulnerability scanner for management solutions built into it. It would mean that if, for example, a system had different patches it would also be able to report that to you. I'd like to see more modules. The vulnerability management feature would be something I'd like to see in the next release so that most endpoint software had a patch management or a vulnerability management. It would mean that you would not have to rely on two different agents and workstations, one for patching and one for security. I believe Fortinet has this.

Syed Azimuddin - PeerSpot reviewer
Real User
Top 10
2020-03-03T08:47:41Z
Mar 3, 2020

From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.

it_user1039413 - PeerSpot reviewer
Real User
2020-02-18T07:41:00Z
Feb 18, 2020

The price of the product could be improved, other than that it's a perfect solution. I'd like to see an enhanced dashboard in the next release. Previously, when we used it as an on-prem solution they offered us the reporting server, which was amazing. We were able to get a weekly report that could be customized. When we moved to cloud this feature wasn't available so the dashboard needs to be enhanced a little bit. It's also lacking analytics and a machine learning technique.

it_user1236018 - PeerSpot reviewer
Real User
2019-12-09T10:58:00Z
Dec 9, 2019

When we looked at Cylance, in comparison to Trend Micro, there are some features that seem to be better on Cylance than on Trend Micro. Cylance offers, for example, an easier management console and some functions are easier to implement. Trend Micro is a little bit complicated when it comes to setting up special policies. You need to look deeper for special features, as it's not as obvious as Cylance, for example, which allows you to find items with just one click.

it_user940794 - PeerSpot reviewer
Real User
2018-11-28T09:05:00Z
Nov 28, 2018

I would like to see separate protections of my server and my client. There are other solutions out there that do this. We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming.

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