Cybersecurity SME at a tech services company with 11-50 employees
Real User
2024-03-06T08:24:10Z
Mar 6, 2024
One aspect I'm examining is the MDR network detection with Sophos Firewall, which works well. I understand it can also integrate with other firewalls, but it's optimal with Sophos products, given the slight drawbacks when using non-Sophos solutions.
CTO at a tech consulting company with 51-200 employees
Real User
Top 5
2023-08-21T14:33:00Z
Aug 21, 2023
In the future, I would like to see a better integration between the endpoint and firewall, just like how web proxy is available inside the antivirus and the endpoint protection. There is also security or protection for the gateway and the border gateway in Sophos that we need to configure separately. In general, the gateway, firewall, and endpoint Sophos offers are not optimized, which I feel can function better together.
Sophos MDR lacks integration with MDM solutions. Sophos should provide a demo of MDR so that potential customers can utilize it through a free trial for POC.
Sophos MDR's support and basic training of their devices could be improved. The solution's curriculum does not give clear information about its certifications.
Systems Network Administrator at a manufacturing company with 1,001-5,000 employees
Real User
2021-01-06T21:08:10Z
Jan 6, 2021
One of the limitations that we have found is with communications and the languages in different countries. In Vietnam, we are okay and it is not a big problem because we have a vendor, who is a Sophos partner.
Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
One aspect I'm examining is the MDR network detection with Sophos Firewall, which works well. I understand it can also integrate with other firewalls, but it's optimal with Sophos products, given the slight drawbacks when using non-Sophos solutions.
The product's pricing could be less expensive.
The product's stability needs improvement.
In the future, I would like to see a better integration between the endpoint and firewall, just like how web proxy is available inside the antivirus and the endpoint protection. There is also security or protection for the gateway and the border gateway in Sophos that we need to configure separately. In general, the gateway, firewall, and endpoint Sophos offers are not optimized, which I feel can function better together.
Sophos MDR lacks integration with MDM solutions. Sophos should provide a demo of MDR so that potential customers can utilize it through a free trial for POC.
The solution is expensive for customers. Its pricing could be better.
Sophos MDR's support and basic training of their devices could be improved. The solution's curriculum does not give clear information about its certifications.
They should include better tools in the solution. Also, its pricing and stability need improvement.
Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients.
It could be more secure.
One of the limitations that we have found is with communications and the languages in different countries. In Vietnam, we are okay and it is not a big problem because we have a vendor, who is a Sophos partner.