2020-03-16T06:56:16Z

What needs improvement with SolarWinds Pingdom?

Miriam Tover - PeerSpot reviewer
  • 0
  • 0
PeerSpot user
4

4 Answers

Jay Vekaria - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-05-25T11:48:34Z
May 25, 2023

Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Search for a product comparison
AA
Real User
Top 20
2022-10-04T18:00:50Z
Oct 4, 2022

Pingdom is always improving everything in its product. So, they should work on the GUI.

it_user1358370 - PeerSpot reviewer
Real User
2020-06-25T10:49:12Z
Jun 25, 2020

The creators of our applications do not necessarily agree with the information that Pingdom reports. Technical support could use some improvement.

MH
Real User
2020-03-16T06:56:16Z
Mar 16, 2020

I would like to see better integration with other products. Right now, Microsoft is pitching integration as they're trying to integrate Desktop Analytics with SCCM, and SCCM with Intune, include support for mobile management, etc. It will all be integrated in-house with multiple products, and I would expect SolarWinds to do something similar for better value add.

Find out what your peers are saying about SolarWinds, Microsoft, Catchpoint and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
765,234 professionals have used our research since 2012.
Application Performance Monitoring (APM) and Observability
Application management performance (APM) is the process of managing and monitoring an application's performance.
Download Application Performance Monitoring (APM) and Observability ReportRead more