2019-10-02T05:13:00Z

What needs improvement with SAP SuccessFactors Learning?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
15

15 Answers

Hisham Ismail - PeerSpot reviewer
Real User
Top 5
2024-02-14T16:43:11Z
Feb 14, 2024

One area I would like to improve in SAP SuccessFactors Learning is the overall user experience and product feedback loop. Drawing from my experience with Oracle, where user feedback was integral, I believe SAP could benefit from a similar approach to enhance usability and address concerns, especially regarding stability and complexity, particularly in modules like Employee Central.

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Madhu KrishnaMurthy - PeerSpot reviewer
Real User
Top 10
2024-02-14T08:04:55Z
Feb 14, 2024

The solution should have a more user-friendly dashboard because its current dashboard is not so great. It would be more helpful if it could be integrated with the standard integration available with SAC. That would help the managers, supervisors, and department heads.

BB
Real User
Top 20
2023-11-23T14:24:28Z
Nov 23, 2023

While SAP SuccessFactors has a clear roadmap with regular half-yearly releases and ongoing improvements, there is still room for enhancement, particularly in their core HR system, Employee Central. However, it is reassuring to see that SAP is actively investing in and addressing these areas, continuously working on improvements. Additionally, while I appreciate the introduction of AI capabilities in the US and Europe, it would be beneficial if these features were made available globally, including in regions like the Middle East where I currently work.

AhmedHaridy - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-10-04T08:54:00Z
Oct 4, 2023

The application integration between cloud and on-premises storage has been completed. However, there is still room for improvement in integrating EC and SAP applications. I believe more enhancements are necessary. Additionally, the onboarding process, particularly in the morning, demands a high degree of intelligence. Morning onboarding is a component of the onboarding modules, and from a technical perspective, it represents a significant area for improvement.

YC
Real User
Top 20
2023-09-25T09:29:59Z
Sep 25, 2023

The GUI and dashboards are areas in the solution with shortcomings where improvements are required.

ChristopherOrilogbon - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-08-23T13:04:59Z
Aug 23, 2023

The product must make the integrations more seamless. Integrations need to be more simplified than what it is at the moment.

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Umesh Vashisht - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-08-16T09:53:57Z
Aug 16, 2023

SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility. Although the solution has integrations, it doesn't have an inbuilt punch-in and punch-out facility. The solution has the facility of marking attendance and applying for leaves but doesn't have a punch-in and punch-out facility. For example, if someone starts their day in the morning, they must punch in somewhere on a third-party tool that integrates with the SAP SuccessFactors Learning.

Taiwo Babalola - PeerSpot reviewer
Real User
Top 5
2023-07-12T09:01:26Z
Jul 12, 2023

For now, the only room for improvement I can think of is for the solution to be more transparent with the licensing model of the platform. Licensing is a major challenge in the solution. I cannot customize the solution as per a particular situation, depending on which I can determine its usage. I am monitoring the metrics that SAP uses to determine the usage cost.

Mario Del Toro - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-05-26T16:26:31Z
May 26, 2023

The product needs to improve its escalation system.

MM
Real User
Top 20
2022-11-09T12:30:55Z
Nov 9, 2022

The organization around this solution internally is not done correctly. For example, if our organization is changing, you would assume that the picture of the new organization will be available within SuccessFactors. But that is not the case, but this may be due to our setup. In addition, the consultants implementing this solution could be more knowledgeable.

JG
Real User
Top 5Leaderboard
2022-08-02T16:29:20Z
Aug 2, 2022

What needs improvement in SAP SuccessFactors Learning is the user interface. The user management and the integration of the whole suite could also be improved. The solution also needs to be modernized because at the moment, it's a little bit outdated. It's old-fashioned, and though it has a data import feature, that's just plain outdated. SAP SuccessFactors Learning doesn't have any cutting-edge features.

AA
Real User
Top 20
2022-05-26T12:40:48Z
May 26, 2022

I am talking about SAP in general, so there are multiple screens that you have to go through, and it takes some time to get used to it. The screens are friendly but rather than having a single interface, there are multiple layers.

Adarsh Chacko - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-04-10T10:57:58Z
Apr 10, 2022

SAP SuccessFactors Learning's e-learning portal has a very poor interface when compared to Cornerstone or PeopleFluent. It's a very basic interface, but I know that it has a very good foundation. In a feature release, they should provide a mobile application.

Real User
2021-07-22T16:46:59Z
Jul 22, 2021

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MR
Real User
2019-10-02T05:13:00Z
Oct 2, 2019

The UX & UI, including the GUI, need to be improved. The system functionality is not customizable. The company has to rely on the vendor for technical support when issues come up. This solution does not support right to left for the Arabic Language, and the Arabic text support is very bad.

SAP SuccessFactors Learning is a comprehensive learning management system that enables organizations to deliver, track, and manage all types of learning programs. It offers a user-friendly interface and a wide range of features to enhance the learning experience. With its robust content management capabilities, organizations can create and deliver engaging and personalized learning content. The system also provides tools for managing instructor-led training, virtual classrooms, and blended...
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