CEO at a energy/utilities company with 201-500 employees
Real User
Top 10
2022-11-11T17:15:22Z
Nov 11, 2022
I'm not so happy about the features provided by SAP Identity Management, but I'm not sure where the problem lies, if it's a product issue, an issue with its deployment, or both. I find SAP Identity Management complicated to use. Maintaining it is also complex. The solution is integrated with only two core systems, so it's not compatible with all applications in terms of providing single sign-on, which makes no sense to me, so this is another area for improvement in SAP Identity Management. Still, the issue could be with the supplier my company is working with, as that supplier provides consultancy and deployment services. It's a popular, experienced, and well-ranked supplier in the local market. However, it's still not guaranteed that the business requirements have been understood correctly and that the deployment was done properly. What I'd like to see in SAP Identity Management in its next release is a more innovative way to use it for handling all access rights rather than having to use different products.
Security Consultant at a consultancy with 10,001+ employees
Consultant
Top 20
2022-10-12T11:06:42Z
Oct 12, 2022
I'm unsure if the new cloud solution for identity management has more features versus the current version of SAP Identity Management, which I've implemented, because I haven't had the chance to implement the cloud version yet, so I'm unable to say what additional features I'd like for SAP Identity Management to have in the future. One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends.
SAP Technical Analyst at Frasers Property Australia Limited
Real User
2022-07-26T09:20:23Z
Jul 26, 2022
SAP Identity Management can improve risk analysis and authority checks. In a future release, some of the current functions could improve. For example, if we want to reset a password the process could be better. Additionally, the interface is standard and could be more modern. Certain aspect could be made easier, such as handling the identity and VDS services for the administrators.
What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt. This is an issue we've observed in the solution. What we'd like to see in the next release of SAP Identity Management is a compliance feature, so we won't need to work with multiple products. If one product would be sufficient for all requirements, including compliance, it would be easier for us.
System Analyst Lead at a pharma/biotech company with 10,001+ employees
Real User
2020-03-18T06:06:05Z
Mar 18, 2020
I believe they could make a lot of improvements on SAP IDM. The user interface is not satisfactory and is only available in Web Dynpro and you need Fiori to maybe get some enhancements, but that's not so easy. There is also a lack of startup connectors to different systems, and they could have better cloud integration connectors for SAP IDM. If you want to connect to a third-party system, you have to customize which is not really SAP standard. They could really have more and better connectors. If you compare it to SailPoint, they have documented 50+ how to guides for connecting different systems. IDM has only few standard connectors so there's room for improvement.
Reduce risk and centrally manage user access across your enterprise – with SAP Identity Management. The software integrates with your business processes to provide robust data and application security. Keep your operations running smoothly – and boost productivity by providing role-based user access, self-service password reset, approval workflows, and more.
I have encountered issues with the host authentication feature.
The pricing could be better.
I'm not so happy about the features provided by SAP Identity Management, but I'm not sure where the problem lies, if it's a product issue, an issue with its deployment, or both. I find SAP Identity Management complicated to use. Maintaining it is also complex. The solution is integrated with only two core systems, so it's not compatible with all applications in terms of providing single sign-on, which makes no sense to me, so this is another area for improvement in SAP Identity Management. Still, the issue could be with the supplier my company is working with, as that supplier provides consultancy and deployment services. It's a popular, experienced, and well-ranked supplier in the local market. However, it's still not guaranteed that the business requirements have been understood correctly and that the deployment was done properly. What I'd like to see in SAP Identity Management in its next release is a more innovative way to use it for handling all access rights rather than having to use different products.
I'm unsure if the new cloud solution for identity management has more features versus the current version of SAP Identity Management, which I've implemented, because I haven't had the chance to implement the cloud version yet, so I'm unable to say what additional features I'd like for SAP Identity Management to have in the future. One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends.
SAP Identity Management can improve risk analysis and authority checks. In a future release, some of the current functions could improve. For example, if we want to reset a password the process could be better. Additionally, the interface is standard and could be more modern. Certain aspect could be made easier, such as handling the identity and VDS services for the administrators.
What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt. This is an issue we've observed in the solution. What we'd like to see in the next release of SAP Identity Management is a compliance feature, so we won't need to work with multiple products. If one product would be sufficient for all requirements, including compliance, it would be easier for us.
I believe they could make a lot of improvements on SAP IDM. The user interface is not satisfactory and is only available in Web Dynpro and you need Fiori to maybe get some enhancements, but that's not so easy. There is also a lack of startup connectors to different systems, and they could have better cloud integration connectors for SAP IDM. If you want to connect to a third-party system, you have to customize which is not really SAP standard. They could really have more and better connectors. If you compare it to SailPoint, they have documented 50+ how to guides for connecting different systems. IDM has only few standard connectors so there's room for improvement.
Research and marketing need to be improved.
It needs to have the SSO for the HANA modules that SAP is releasing.