There is room for improvement in the RSA support. Only the technical support needs to be improved. The technical support must be on-site because in Indonesia and Asia-Pacific regions, I think the technical support should stay in Atlas Singapore RAN. Because right now, the technical support is not based in the Singapore region. If I'm not mistaken, it's from an agent. So technical support needs to stay in the Singaporean area for us to be more comfortable.
Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time. RSA Authentication Manager could have better integration with cloud systems.
Sr. Security Engineer at a tech services company with 10,001+ employees
Real User
2018-11-06T13:08:00Z
Nov 6, 2018
We have users throughout the world, and this current solution is causing us a lot of manual effort, and lots of back-end inventory management. We want to avoid all of these things. So, that is the overall learning solution we are looking for. In addition, the features of RSA are lagging. In terms of the cloud, and of appliation, they are providing application security on-boarding with the two-factor authentication for RSA. We are seeing a lot of difficult issues in terms of RSA, especially the cloud-based two-factor authentication process. We find issues with the application of the Android, i-Pad or other Apple products two-factor authentication solutions. There are significant issues with MobilePASS authentication.
Authentication is the most fundamental component of access management and is part of security requirements in the digital world. It verifies the identity of users trying to access systems and data by validating their credentials.
Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial.
There is room for improvement in the RSA support. Only the technical support needs to be improved. The technical support must be on-site because in Indonesia and Asia-Pacific regions, I think the technical support should stay in Atlas Singapore RAN. Because right now, the technical support is not based in the Singapore region. If I'm not mistaken, it's from an agent. So technical support needs to stay in the Singaporean area for us to be more comfortable.
Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time. RSA Authentication Manager could have better integration with cloud systems.
We are not planning on using the solution in the future.
I think this solution could be more user-friendly.
We have users throughout the world, and this current solution is causing us a lot of manual effort, and lots of back-end inventory management. We want to avoid all of these things. So, that is the overall learning solution we are looking for. In addition, the features of RSA are lagging. In terms of the cloud, and of appliation, they are providing application security on-boarding with the two-factor authentication for RSA. We are seeing a lot of difficult issues in terms of RSA, especially the cloud-based two-factor authentication process. We find issues with the application of the Android, i-Pad or other Apple products two-factor authentication solutions. There are significant issues with MobilePASS authentication.