LÃder de Proyecto at a tech services company with 201-500 employees
Real User
2022-01-04T20:59:00Z
Jan 4, 2022
The pricing of the solution could be more flexible and allow for once-off payment versus annual licensing. This would be more appealing to companies in Latin America.
VP, Chief Enterprise Integration Architect at a financial services firm with 10,001+ employees
Real User
2021-11-10T03:27:38Z
Nov 10, 2021
I'd like to see OpenLegacy develop its low-code/no-code (LCNC) solutions. They've expanded somewhat their horizons for integration beyond mainframe CICS, which is their sweet spot. They have some tooling in that area, but it's not as good as it needs to be. OpenLegacy handles the bread-and-butter TP monitoring stuff, but I am working for one of the six banks in the United States still using the Hogan mainframe, which has a slightly proprietary mechanism. But OpenLegacy currently doesn't have a connector for Hogan. So it would help if they could build one. That would appeal to financial institutions that still use Hogan, like US Bank, Wells Fargo, KeyBank, and Vanguard.
IT Department Banking Industry at a financial services firm with 10,001+ employees
Real User
2019-08-12T05:55:00Z
Aug 12, 2019
I think the features of many solutions can be improved, but not all have to be and they are not all urgent. The thing we need most is better support. It is hard for us to deploy systems because support is not always available. They sell the product licenses but they do not think about how to support for those who have problems like us which are immediate and urgent. Other factors matter less than being able to resolve issues quickly. Not everything is negative. The user interface is a good one because the access to the features is not difficult. But for countries like mine and businesses like financial services, the pricing and consistent accessibility to an operational system is imperative. These are some problems and the support for them doesn't go far enough. When we have these problems with the system, we have big problems with our customers. It really bothers me when we need help and we need something or lost something and can't get access to help quickly. This really creates some big problems for us and we cannot handle them or do something about it right away.
API (application programming interface) management is the process of managing different API functions, such as designing, releasing, documenting, analyzing, and monitoring APIs in a safe environment.
The pricing of the solution could be more flexible and allow for once-off payment versus annual licensing. This would be more appealing to companies in Latin America.
I'd like to see OpenLegacy develop its low-code/no-code (LCNC) solutions. They've expanded somewhat their horizons for integration beyond mainframe CICS, which is their sweet spot. They have some tooling in that area, but it's not as good as it needs to be. OpenLegacy handles the bread-and-butter TP monitoring stuff, but I am working for one of the six banks in the United States still using the Hogan mainframe, which has a slightly proprietary mechanism. But OpenLegacy currently doesn't have a connector for Hogan. So it would help if they could build one. That would appeal to financial institutions that still use Hogan, like US Bank, Wells Fargo, KeyBank, and Vanguard.
I think the features of many solutions can be improved, but not all have to be and they are not all urgent. The thing we need most is better support. It is hard for us to deploy systems because support is not always available. They sell the product licenses but they do not think about how to support for those who have problems like us which are immediate and urgent. Other factors matter less than being able to resolve issues quickly. Not everything is negative. The user interface is a good one because the access to the features is not difficult. But for countries like mine and businesses like financial services, the pricing and consistent accessibility to an operational system is imperative. These are some problems and the support for them doesn't go far enough. When we have these problems with the system, we have big problems with our customers. It really bothers me when we need help and we need something or lost something and can't get access to help quickly. This really creates some big problems for us and we cannot handle them or do something about it right away.