Report generation could be more detailed. There are some shortcomings when creating reports. We can't create tag-based reports or go beyond basic technical reports. I'd like to see more tags and more out-of-the-box column reports offered.
There can be more factsheets covering technology capability, application capability, application services, etc. The whole integration architecture view of interfaces/data exchange could be improved. It would be better if the diagrams generated could be exported as Visio files. We need a way to create programmable/customizable dashboards/reports. The whole underlying meta-model should have been exposed for easy integrations; it's not good at documentation for easy integration (like AWS Lambda/Python/C#) in the use case of writing a batch application for data sync. The export of dashboards is not good or useful for printing or projecting.
Senior Consultant at a consultancy with 51-200 employees
Consultant
Top 20
2023-09-07T10:47:00Z
Sep 7, 2023
It would be beneficial to have additional features and capabilities to enhance mapping between applications, especially across domains where the relationships may not be direct. Adding a basic intelligence layer that could suggest connections and dependencies based on labels metadata assigned to applications in the future would save time.
At present, I need to integrate LeanIX with the modeling tools to automate VPN. They could include a combination of the product and some modeling extensions. It would be a great idea.
Partner: Enterprise Strategy & Advisory at Wipro Limited
Real User
Top 5
2023-05-05T06:13:45Z
May 5, 2023
LeanIX does a poor job of being able to allocate detailed costings to components within the network, rather using an average base, and it won't let you extend its data structure to include detailed pricing information. That is not sufficient in today's world and climate. The biggest issue we have is that the support staff are in Europe and we're in Southeast Asia so it's difficult getting support. They need to be able to provide extensions to their metadata structure so you can create functions but you can't add metadata structure, so you actually have to get creative and start using additional add ons or add on libraries. It takes away from maximizing the use of LeanIX.
The solution needs to incorporate an AI/ML data intelligence tool that gets smarter with industry wise enterprise engagements and provides suggestive data input when optimum data sources not available for a new engagement. The solution has good security but should be wary of publishing services over internet for open consumption, because that will increase the attack surface.
Principal Enterprise Architect (Cognizant Digital Business) at Cognizant
Real User
Top 20
2022-04-25T11:57:00Z
Apr 25, 2022
What could be improved in LeanIX is the reporting aspect, in particular the variety of reports. If they could give us more drilled down reports, for example: if we can get more reports that can answer the question: "When the business is actually spending money, how can that translate into benefits?" that would be great. At times, we'd need customized reports, so more reporting varieties would be good. The data import feature of LeanIX could also be improved, if they can give us more flexibility in terms of importing data across different data sources, that would be good. More generic, more lucid data importing would make the service better. Feature-wise, if we compare LeanIX with industry leading tools such as MEGA and other competitors, there are certain features that aren't there, but those tools were built for something more holistic, so overall, LeanIX is fine for me.
It provides diagramming, but it is not the best diagramming tool that I've ever used. It's there. It can use all the linkages you already have, which is very handy. But it's not the best tool. Even though that feature is not the best, for diagramming purposes it integrates with Lucidchart. That brings together the power of Lucidchart and all the information in LeanIX. From a visual perspective, it's great. We use that to make the diagramming better. I don't think LeanIX will try to create a great diagramming tool. It's a basic tool that could definitely be improved, but it looks like they took a little bit of a different approach, by integrating with a leading diagramming tool. Another area for improvement is that when you're starting to look into more advanced information, using the solution's APIs and its customizations, documentation for that specific aspect is not very good. There is not too much support built into the offering for that aspect, for a developer. As a simple example, I wanted to create a custom report. Using the documentation that was provided, I was not able to do that, and I have been a developer for more than 25 years, in addition to being an enterprise architect. After I talked to a representative, they did bring some technical people into the discussion. They could even make that a service where I could say to them, "I would like to have your support for one day to set up the environment, to give me a couple of examples, and go over this." They acknowledge that they're looking into this, but they don't have it. It would be a great service, even a paid service. I would be willing to pay for it. It's not a matter of the complexity of the development part, it was more the complexity of the setup. So they lack good information in that area, but it looks like they're working on it. And they are very open. I work with two success managers from LeanIX, and both of them are very responsive to our requirements.
Principal Enterprise Architect at a construction company with 201-500 employees
Real User
2020-07-19T08:15:00Z
Jul 19, 2020
They should improve the right adoption in native connectors that they provide with clients. They should see if clients are really ready to adapt them during evaluation and it will help client to take informed call to purchase those connectors to other products. We also use ServiceNow and during our LeanIX evaluation phase, the native connector from LeanIX and Service now was looked into it. But we didn't realize that it would cost almost half of Core LeanIX subscription, it is considerable amount. Then we realized that we were not actually ready for them and we opted out. We didn't understand how this integration were going to help our organization. It make sense only if we are matured with other product(Service now) to get full benefit of this integration in organization. Please, get the quote of cost involved before you plan for checking feasibility of any native integration that comes out of LeanIX. After the contract signed for specific year with ServiceNow integration in LeanIX, Amidst We wanted to discontinue from the later year(due to non readiness of ServiceNow data and situation, it really not yielding any value/benefits ) and we got push back from LeanIX when approached for any workouts on this deal. We really want to go ahead with core LeanIX. We are completely happy with the core LeanIX, the only part where we want to disengage is having those additional connectors conditions. We are even looking at alternative vendor in industry reluctantly due to unsettling discussing with LeanIX. The relationship with the vendor is very important to us and would always want to have long year tenure. They should as well reciprocate the same.
CRM Manager at a tech services company with 501-1,000 employees
Real User
2019-07-29T10:11:00Z
Jul 29, 2019
The solution is limited compared to some other solutions like Enterprise Architect, which is less user-friendly, but you can do everything on it. They should also automate support.
LeanIX delivers collaborative Enterprise Architecture designed for modern IT. Our open, data-driven architecture management model helps organizations adapt to the evolving demands of digital. From agile to multi-cloud and beyond, architecture teams using LeanIX have the power to strategically support the business and report 45% reduction in time to value delivery. More than 90,000 users across enterprises worldwide rely on LeanIX to manage their IT landscape, including adidas, Bosch, 7Eleven,...
Report generation could be more detailed. There are some shortcomings when creating reports. We can't create tag-based reports or go beyond basic technical reports. I'd like to see more tags and more out-of-the-box column reports offered.
There can be more factsheets covering technology capability, application capability, application services, etc. The whole integration architecture view of interfaces/data exchange could be improved. It would be better if the diagrams generated could be exported as Visio files. We need a way to create programmable/customizable dashboards/reports. The whole underlying meta-model should have been exposed for easy integrations; it's not good at documentation for easy integration (like AWS Lambda/Python/C#) in the use case of writing a batch application for data sync. The export of dashboards is not good or useful for printing or projecting.
It would be beneficial to have additional features and capabilities to enhance mapping between applications, especially across domains where the relationships may not be direct. Adding a basic intelligence layer that could suggest connections and dependencies based on labels metadata assigned to applications in the future would save time.
At present, I need to integrate LeanIX with the modeling tools to automate VPN. They could include a combination of the product and some modeling extensions. It would be a great idea.
LeanIX does a poor job of being able to allocate detailed costings to components within the network, rather using an average base, and it won't let you extend its data structure to include detailed pricing information. That is not sufficient in today's world and climate. The biggest issue we have is that the support staff are in Europe and we're in Southeast Asia so it's difficult getting support. They need to be able to provide extensions to their metadata structure so you can create functions but you can't add metadata structure, so you actually have to get creative and start using additional add ons or add on libraries. It takes away from maximizing the use of LeanIX.
The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution.
The initial setup has room for improvement. Currently, the setup is complex.
The modeling could be improved.
The solution needs to incorporate an AI/ML data intelligence tool that gets smarter with industry wise enterprise engagements and provides suggestive data input when optimum data sources not available for a new engagement. The solution has good security but should be wary of publishing services over internet for open consumption, because that will increase the attack surface.
What could be improved in LeanIX is the reporting aspect, in particular the variety of reports. If they could give us more drilled down reports, for example: if we can get more reports that can answer the question: "When the business is actually spending money, how can that translate into benefits?" that would be great. At times, we'd need customized reports, so more reporting varieties would be good. The data import feature of LeanIX could also be improved, if they can give us more flexibility in terms of importing data across different data sources, that would be good. More generic, more lucid data importing would make the service better. Feature-wise, if we compare LeanIX with industry leading tools such as MEGA and other competitors, there are certain features that aren't there, but those tools were built for something more holistic, so overall, LeanIX is fine for me.
It provides diagramming, but it is not the best diagramming tool that I've ever used. It's there. It can use all the linkages you already have, which is very handy. But it's not the best tool. Even though that feature is not the best, for diagramming purposes it integrates with Lucidchart. That brings together the power of Lucidchart and all the information in LeanIX. From a visual perspective, it's great. We use that to make the diagramming better. I don't think LeanIX will try to create a great diagramming tool. It's a basic tool that could definitely be improved, but it looks like they took a little bit of a different approach, by integrating with a leading diagramming tool. Another area for improvement is that when you're starting to look into more advanced information, using the solution's APIs and its customizations, documentation for that specific aspect is not very good. There is not too much support built into the offering for that aspect, for a developer. As a simple example, I wanted to create a custom report. Using the documentation that was provided, I was not able to do that, and I have been a developer for more than 25 years, in addition to being an enterprise architect. After I talked to a representative, they did bring some technical people into the discussion. They could even make that a service where I could say to them, "I would like to have your support for one day to set up the environment, to give me a couple of examples, and go over this." They acknowledge that they're looking into this, but they don't have it. It would be a great service, even a paid service. I would be willing to pay for it. It's not a matter of the complexity of the development part, it was more the complexity of the setup. So they lack good information in that area, but it looks like they're working on it. And they are very open. I work with two success managers from LeanIX, and both of them are very responsive to our requirements.
They should improve the right adoption in native connectors that they provide with clients. They should see if clients are really ready to adapt them during evaluation and it will help client to take informed call to purchase those connectors to other products. We also use ServiceNow and during our LeanIX evaluation phase, the native connector from LeanIX and Service now was looked into it. But we didn't realize that it would cost almost half of Core LeanIX subscription, it is considerable amount. Then we realized that we were not actually ready for them and we opted out. We didn't understand how this integration were going to help our organization. It make sense only if we are matured with other product(Service now) to get full benefit of this integration in organization. Please, get the quote of cost involved before you plan for checking feasibility of any native integration that comes out of LeanIX. After the contract signed for specific year with ServiceNow integration in LeanIX, Amidst We wanted to discontinue from the later year(due to non readiness of ServiceNow data and situation, it really not yielding any value/benefits ) and we got push back from LeanIX when approached for any workouts on this deal. We really want to go ahead with core LeanIX. We are completely happy with the core LeanIX, the only part where we want to disengage is having those additional connectors conditions. We are even looking at alternative vendor in industry reluctantly due to unsettling discussing with LeanIX. The relationship with the vendor is very important to us and would always want to have long year tenure. They should as well reciprocate the same.
The solution is limited compared to some other solutions like Enterprise Architect, which is less user-friendly, but you can do everything on it. They should also automate support.