2020-06-01T05:06:00Z

What needs improvement with HPE Primera?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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27 Answers

VK
Real User
Top 20
2024-02-01T08:27:28Z
Feb 1, 2024

The price of the product is an area of concern. From an improvement perspective, the solution should be made more affordable in terms of price. Though I work for a big enterprise-sized business where the cost shouldn't matter much, I feel that HPE Primera is a bit costly.

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Nagendra Nekkala. - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-12-14T11:03:00Z
Dec 14, 2023

We would like to have more flash storage and its stability. This is an area of challenge for us.

PiyushKumar1 - PeerSpot reviewer
Real User
Top 5
2023-12-13T17:31:00Z
Dec 13, 2023

We face challenges with false alarms, particularly daily alerts related to replication link breaks, indicating link code downtimes. However, upon checking, the link is consistently up. We have even carried out load testing. Despite escalating the issue to the highest level at HP, the response is attributed to a bug. We have also upgraded to the next version, yet the problem remains unresolved. These daily false alarms about application link breaks generate around five to six tickets. The other aspect is that the alerts occur at different times throughout the day. It becomes challenging to justify to senior management, who may lack the technical understanding to grasp the reasons behind the high ticket count.

SaneeshC - PeerSpot reviewer
Real User
Top 10
2023-11-14T07:31:51Z
Nov 14, 2023

HPE Primera needs to improve its command-line interface so that all its users or administrators can work on CLI Command Modes. HPE needs to improve its NAS solutions because it doesn't offer any NAS products. There are certain shortcomings in the technical support offered by HPE where improvements are required. There is a lot of lag or delay from the end of technical support. In general, HPE's support team should improve on response time as it can be better. HPE Primera needs to offer NAS solutions because it doesn't offer them currently. The CLI Command Modes need to be improved.

CD
Real User
Top 20
2023-10-10T14:30:00Z
Oct 10, 2023

I would like to highlight the aspect of security, especially when compared to certain other vendors. We've encountered issues in the past where maintaining a read-only state is essential to prevent data encryption when VPN access is impacted. Some vendors have showcased the functionality of their arrays automatically transitioning to a read-only mode when they detect ransomware or suspicious activity, safeguarding data from corruption. Regrettably, we haven't seen both of these features in the HP ARAs we primarily use. However, I can't state this with absolute certainty, but it's what we've observed so far. It would be beneficial if your organization could demonstrate any additional functionalities we may not be aware of.

MW
Reseller
Top 20
2023-09-18T09:52:57Z
Sep 18, 2023

I haven't encountered any areas that need improvement since I consider HPE Primera a great solution. HPE Primera's pricing model is an area of concern and can be considered for improvement.

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SK
Real User
Top 20
2023-06-27T14:17:06Z
Jun 27, 2023

Only HPE can manage the product. There is a single interface to manage multiple servers. The product should allow other low-cost management software to manage HPE Primera. If we have many HPE servers and storage, we must have HPE OneView to avail of all those features. If we don't have HPE OneView, we cannot manage them completely. HPE OneView’s license is expensive. There are other applications available in the market which are cheaper than HPE OneView and can also manage our infrastructure. When we add HPE devices to other applications, it doesn’t give us all the options to manage the infrastructure. The product should allow integration with other solutions.

Silas Filho - PeerSpot reviewer
Real User
Top 10
2023-06-08T14:41:00Z
Jun 8, 2023

Primera should be more user-friendly. It's currently a bit disconnected. Moreover, there should be more availability in Brazil.

SK
Real User
Top 5
2023-03-10T09:18:38Z
Mar 10, 2023

Everything is up to par. We are happy with the product and do not need extra features. The pricing is very high. There are other products at much lower pricing.

Manjunath V - PeerSpot reviewer
Real User
Top 5
2023-01-25T11:28:15Z
Jan 25, 2023

The solution could improve by having seamless migration from other storage systems. The process should be made easier.

Ranjith Kumar B - PeerSpot reviewer
Real User
Top 10
2022-11-02T08:19:00Z
Nov 2, 2022

I would like to see improved training offered with HPE Primera. Being the front-end facing the customer, it would be beneficial to understand better how to support the customer with their questions. Currently, the customer reaches out to me with their questions and I take the questions to customer service. It would be better if I had the knowledge to be able to resolve the concerns myself.

MI
Real User
Top 20Leaderboard
2022-10-07T12:34:21Z
Oct 7, 2022

Some application solutions can be more acceptable on the HPE Primera site because the size is important and costly.

Jiju Gopinath - PeerSpot reviewer
Real User
Top 5
2022-06-01T13:27:00Z
Jun 1, 2022

The IOPS and throughput could be better. That's the only drawback compared to other vendors.

ES
MSP
Top 20
2022-04-25T09:36:00Z
Apr 25, 2022

I'm very satisfied with HPE Primera, so I can't think of an area for improvement, but if they could increase the value of the IOPS and the throughput, that would be good.

NE
Real User
2022-02-22T15:05:45Z
Feb 22, 2022

Like most storage, we want to see flash become more and more stable. Like any flash that uses MLC or TLC techniques, over time, the more writes you have, the less usable the storage becomes. They try to plan for this and have a lot of extra space in the arrays, but over time, their performance does degrade. This is true for any flash storage. It probably would be advantageous to make the storage solutions from HPE more inclusive with the add-on software. A lot of people say, "Well, we don't really need that extra software to do this or that." In most of the cases, if it's done right and they use it right, there is a value-add in these additional software tools that are optional. Their support should be improved. Currently, it depends on who you get on the phone.

Prataparao Dileep - PeerSpot reviewer
Real User
2022-02-02T06:52:47Z
Feb 2, 2022

We used to receive hardware errors a lot of times. The ambient temperatures rise rate was approximately 35 to 55 degrees, but when it was approximately 27 or 28, we used to get errors a lot.

RU
Real User
2022-01-05T07:23:06Z
Jan 5, 2022

The solution has good performance but it could improve further. When we compare HPE Primera to Huawei, Huawei is a better solution. However, here in Sri Lanka, the support is not that good for Huawei.

EH
Reseller
Leaderboard
2022-01-05T07:19:00Z
Jan 5, 2022

The solution could prove the reporting.

ES
Real User
2021-10-25T14:16:00Z
Oct 25, 2021

The cost of HPE Primera could be lower.

AK
Real User
2021-04-13T13:27:01Z
Apr 13, 2021

We haven't come across any issues with the solution. I don't recall missing any features. They could work to make scalability easier. It's quite expensive to upgrade right now maybe just now as its a new model. Their latency is good, however, if they can continue to push their capabilities, that would be ideal.

GH
Real User
2021-02-10T10:29:40Z
Feb 10, 2021

We cannot use this storage for critical applications and data.

it_user1375641 - PeerSpot reviewer
Real User
2020-12-29T15:43:48Z
Dec 29, 2020

One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe. HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage.

IJ
Real User
2020-10-23T15:29:00Z
Oct 23, 2020

There really isn't any aspect of the solution that needs improvement for the customer other than its price. It is a very good solution, but the Georgia Republic is a very small country and customers in both the government public sector and in the private sector do not have money to purchase enterprise or high performance solutions. They are looking at mid-range or mid-class solutions. I can say that they need to simplify the solution. In SimpliVity, they need a lot of integration with virtualization technologies. For example, putting some add-ons or plugins in vCenter. vCenter is a management software of VMware virtualization. Secondly, it would be better if they cold simplify the deployment of Primera. Thirdly, if you have already purchased Primera and you need to scale your infrastructure and you are thinking of buying more hardware disks, you will need to purchase the Rebalance Service from HP Enterprise. They need to improve that methodology. The customers need solutions that do not require a lot of administrative tasks.

SM
Real User
2020-10-22T05:36:32Z
Oct 22, 2020

On the software end, in regards to the integration, everything gets aligned with the software-defined data center concept. Which means that everything needs to be done for software and programmatically. This is an area that needs improvement as well as on the hardware end, the ability to expand capacity to larger numbers. In the next release, I would like the ability to do direct file services. This is a block-based solution, if you need to do file servers, you have to put servers around it. On the controller side, I would like to see NAS capabilities. That would be helpful.

SM
Real User
2020-10-21T04:33:57Z
Oct 21, 2020

On the software side, in terms of integration, everything gets aligned with the software-defined data center concept, which means that everything needs to be done programmatically. There is room for improvement in this regard. On the hardware side, you should have the ability to expand capacity to larger numbers. I would like to have the ability to do direct file services. This is a block-based solution, so if you need to do file services with it, you need to put servers around it. From the controller side, if we could have NAS capabilities then that would be great.

BM
Reseller
2020-09-27T04:11:00Z
Sep 27, 2020

The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end. It needs to be simpler.

AK
Real User
2020-06-01T05:06:00Z
Jun 1, 2020

This solution would be expensive for small business and it could be priced more competitively for that market.

HPE introduces HPE Primera, a new storage platform designed to deliver superior simplicity, availability, and performance for mission-critical applications HPE Primera advances the HPE Intelligent Data Platform, a portfolio of products and solutions designed to help customers transition from delivering storage to unlocking business value with intelligent data
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