Data Analytics Manager at a manufacturing company with 201-500 employees
Real User
Top 5
2023-02-28T15:28:37Z
Feb 28, 2023
It would be helpful if Dundas made the UI more user-friendly like the leading tools and decreased the learning curve. It should be simpler for a beginner to build dashboards.
Credit Analyst at a financial services firm with 201-500 employees
Real User
Top 20
2022-08-08T09:29:43Z
Aug 8, 2022
I think the customer experience could be improved. I don't always want to have to contact vendor support to get my query sorted out; it takes a huge amount of time to raise a request. If I could find some answers online, user forums, some example dashboards and a video about creating dashboards, that would be amazing. As an additional feature, I'd like to see the ability to link the dashboards together. My current preference would be to work with Tableau or Power BI because they're more user intuitive and both have a good user interface. I don't find Dundas BI so easy to work with. It's the data integration aspect that is causing trouble.
It lacked advanced features in a few areas. For example, dynamic charting had limitations. We had a use case where we had to generate a report based on the user selection. If we had a dropdown with 10 fields, a user can select what he or she wants to view at that moment. Even though such a feature was there, it had very limited functionality. I don't remember the exact thing that it failed to do, but we could not really do a lot. They had not developed it completely. For every object, references are generated, but sometimes, there was a problem with the references overlapping each other. Everything would go off. It would stop working, and then from the admin side, people had to do something to bring it up again. They could maybe provide some support to directly use JavaScript. This will allow those developers or UI people who are well aware of JavaScript to code. Currently, there is an option to code, but you need to use Dundas Script. Dundas Script is based on JavaScript, but it is not exactly JavaScript. Finding things on Dundas Script is not that easy because the documentation that is available online is not great. They have online documentation where they have used Dundas Script to get the objects and other things, but that's more of a sample to show you how to do something, such as creating a text box via scripting, in case you do not want to use the drag-and-drop functionality. That kind of documentation is available, but it doesn't really support JavaScript.
Consultant at Techknomatic Services Private Limited
Consultant
Top 10
2022-08-04T08:08:00Z
Aug 4, 2022
With Dundas BI, we do not have end-users apart from the developers. End-users do not find it easy to create their own reports. Most of the implementations I have seen require a developer team for creating the visuals, and they then give them to end-users. A self-serve part where end-users or business users can create their own reports would help in terms of the adoption of Dundas BI. Currently, business users find it difficult to work with Dundas BI because there are so many settings that they don't know what they need to do. Even when a developer starts working on Dundas BI, he needs to spend at least one month or so getting used to the functionalities of Dundas BI. Even then, it is not easy to remember where or how they made a certain property change. It takes at least one month for a developer to get acquainted with it. Working with the color palette is difficult in Dundas BI. They can work on different color palettes and make them organized and user-friendly. It would help a long way. Most of the time, the users face challenges in assigning colors to the fields that they have created or to the dimensions and measures in a chart. Dundas can further reduce the number of settings they have. When you create any chart in Dundas, you get a lot of features to control each setting, which is pretty useful for BI, but for end-users, it is difficult to identify the exact settings to change a property. I would love it if some of the options come pre-selected. If some of the settings are set to best practices by default, it will be helpful. Whenever we have any issues, the error messages that we get in Dundas BI are not very helpful in identifying the root cause. Making these changes will bring a lot of change to the end-user experience.
Business Intelligence Consultant at Siemens Industry
Real User
2022-02-28T12:27:00Z
Feb 28, 2022
Dundas BI really has all the features that we need to get the job done. Where it doesn't, we can still use the APIs they offer to get there. There are some minor things that would make the tool easier and faster to use, however, over the last couple of releases, a lot of those have already been realized. One example for this would be that I can select a filter to see what visualizations are bound to it yet I cannot select a visualization and see what filters are connected to it. This is not preventing me from creating what I need. Still, it would make it more convenient.
One feature I would like to see added is funnel charts. Dundas has the ability to modify a bar chart to mimic a funnel, or to ingest 3rd part visuals. But both feel a little clunky to use. An out of the box funnel chart would be preferred. Some native functionality to 'write back' to a specific field in a database would be a welcome change as well. Dundas has the ability to create a form using text boxes that can be used as variables in a stored procedure for writing back to a SQL backend. This works, but our users have not liked the experience. What our users prefer is a grid of data with the cells being editable, allowing them to update data from within the grid.
System Architect at Yulista Tactical Services, LLC
Real User
2019-01-29T21:08:00Z
Jan 29, 2019
The API they have can do just about anything, but their documentation on the API and examples are only for some of the basics. They need to and are working on filling in those gaps. It is understandable that they have not yet documented everything that you can do with the API because there is a lot you can do with it.
I have no complaints. They work fast and have major releases on a predictable schedule. Customer service has been exceptional, and they have worked with us as partners to solve bugs that have been discovered.
Senior Dashboard Implementation Consultant with 11-50 employees
Real User
2019-01-28T19:51:00Z
Jan 28, 2019
More of the same! They still need to add some visualisations and could continue to improve the UI to allow users to easily find what they need within the many different options.
Dundas BI is a powerful, flexible, end-to-end business intelligence platform that simplifies the entire analytics process and empowers its users to analyze and visualize data. The solution enables organizations to create and view interactive dashboards, reports, scorecards, and more. Dundas BI can be integrated into an existing website as part of a custom BI solution or it can be deployed as the central data portal for your organization. The solution is suitable for mid-to-large sized...
It would be helpful if Dundas made the UI more user-friendly like the leading tools and decreased the learning curve. It should be simpler for a beginner to build dashboards.
I think the customer experience could be improved. I don't always want to have to contact vendor support to get my query sorted out; it takes a huge amount of time to raise a request. If I could find some answers online, user forums, some example dashboards and a video about creating dashboards, that would be amazing. As an additional feature, I'd like to see the ability to link the dashboards together. My current preference would be to work with Tableau or Power BI because they're more user intuitive and both have a good user interface. I don't find Dundas BI so easy to work with. It's the data integration aspect that is causing trouble.
It lacked advanced features in a few areas. For example, dynamic charting had limitations. We had a use case where we had to generate a report based on the user selection. If we had a dropdown with 10 fields, a user can select what he or she wants to view at that moment. Even though such a feature was there, it had very limited functionality. I don't remember the exact thing that it failed to do, but we could not really do a lot. They had not developed it completely. For every object, references are generated, but sometimes, there was a problem with the references overlapping each other. Everything would go off. It would stop working, and then from the admin side, people had to do something to bring it up again. They could maybe provide some support to directly use JavaScript. This will allow those developers or UI people who are well aware of JavaScript to code. Currently, there is an option to code, but you need to use Dundas Script. Dundas Script is based on JavaScript, but it is not exactly JavaScript. Finding things on Dundas Script is not that easy because the documentation that is available online is not great. They have online documentation where they have used Dundas Script to get the objects and other things, but that's more of a sample to show you how to do something, such as creating a text box via scripting, in case you do not want to use the drag-and-drop functionality. That kind of documentation is available, but it doesn't really support JavaScript.
With Dundas BI, we do not have end-users apart from the developers. End-users do not find it easy to create their own reports. Most of the implementations I have seen require a developer team for creating the visuals, and they then give them to end-users. A self-serve part where end-users or business users can create their own reports would help in terms of the adoption of Dundas BI. Currently, business users find it difficult to work with Dundas BI because there are so many settings that they don't know what they need to do. Even when a developer starts working on Dundas BI, he needs to spend at least one month or so getting used to the functionalities of Dundas BI. Even then, it is not easy to remember where or how they made a certain property change. It takes at least one month for a developer to get acquainted with it. Working with the color palette is difficult in Dundas BI. They can work on different color palettes and make them organized and user-friendly. It would help a long way. Most of the time, the users face challenges in assigning colors to the fields that they have created or to the dimensions and measures in a chart. Dundas can further reduce the number of settings they have. When you create any chart in Dundas, you get a lot of features to control each setting, which is pretty useful for BI, but for end-users, it is difficult to identify the exact settings to change a property. I would love it if some of the options come pre-selected. If some of the settings are set to best practices by default, it will be helpful. Whenever we have any issues, the error messages that we get in Dundas BI are not very helpful in identifying the root cause. Making these changes will bring a lot of change to the end-user experience.
Dundas BI really has all the features that we need to get the job done. Where it doesn't, we can still use the APIs they offer to get there. There are some minor things that would make the tool easier and faster to use, however, over the last couple of releases, a lot of those have already been realized. One example for this would be that I can select a filter to see what visualizations are bound to it yet I cannot select a visualization and see what filters are connected to it. This is not preventing me from creating what I need. Still, it would make it more convenient.
One feature I would like to see added is funnel charts. Dundas has the ability to modify a bar chart to mimic a funnel, or to ingest 3rd part visuals. But both feel a little clunky to use. An out of the box funnel chart would be preferred. Some native functionality to 'write back' to a specific field in a database would be a welcome change as well. Dundas has the ability to create a form using text boxes that can be used as variables in a stored procedure for writing back to a SQL backend. This works, but our users have not liked the experience. What our users prefer is a grid of data with the cells being editable, allowing them to update data from within the grid.
The API they have can do just about anything, but their documentation on the API and examples are only for some of the basics. They need to and are working on filling in those gaps. It is understandable that they have not yet documented everything that you can do with the API because there is a lot you can do with it.
Matrix tables. Add them in !!! Currently, they don't do that, and it's hard to create some BI reports due to this.
I have no complaints. They work fast and have major releases on a predictable schedule. Customer service has been exceptional, and they have worked with us as partners to solve bugs that have been discovered.
More of the same! They still need to add some visualisations and could continue to improve the UI to allow users to easily find what they need within the many different options.