2019-11-20T05:39:00Z

What needs improvement with Check Point Web Gateway?

Julia Miller - PeerSpot reviewer
  • 0
  • 2
PeerSpot user
18

18 Answers

Charity Kimotho - PeerSpot reviewer
Real User
Top 5
2024-02-21T12:01:43Z
Feb 21, 2024

I would like to see improvement in the tool's availability.

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AnkurSharma3 - PeerSpot reviewer
Real User
Top 5
2023-12-08T09:56:41Z
Dec 8, 2023

Check Point can introduce Honeypot. A honeypot is a dummy server inside the network to identify the numeric attack pattern.

Nagendra Nekkala - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-11-09T18:28:15Z
Nov 9, 2023

The documentation must be improved. It will help the engineers to upskill themselves.

EG
Real User
Top 5
2023-10-18T08:54:49Z
Oct 18, 2023

We have problems configuring Check Point Remote Access VPN. The clients are connected to Remote Access VPN by IP assignment. The issue is very hard to resolve because we authenticate in Check Point.

Ramesh Kumar Ponram - PeerSpot reviewer
Real User
Top 10
2023-09-11T11:30:18Z
Sep 11, 2023

There is room for improvement in support because the solution needs multiple regions to reach certain features and validations. Once, we had a major issue with NAT exhaustion, and we did not have the right connection because the NAT was failing. Those logs do not have direct visibility, which is needed to identify what's happening. That, again, exhausted the CPU utilization when we used debug.

Mitesh D Patel - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-07-06T09:42:26Z
Jul 6, 2023

The support team’s response is not fast. The product must improve its scalability and stability.

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Edwin Solano Salmeron - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-02-23T16:41:00Z
Feb 23, 2023

The solution should improve integration. Today, its scalability is one of its few characteristics that must be improved. We may need to consider an alternative solution due to its complexity. We need more elasticity to make it more scalable, dynamic, and efficient. It is important to note that many of its analytics features are among the best, yet it still needs improvements and updates that are faster and more efficient under control directives and policies. We would like an easy deployment and a solution that can scale vertically or horizontally.

SF
User
Top 5
2023-02-03T14:00:00Z
Feb 3, 2023

The set features have been guarding our websites against external attacks effectively. The learning curve is complex for new users. That said, with time, everything runs effectively. The cost of deployment and maintenance is high for SMEs. We have achieved most set goals as planned without failure. Antivirus features block trojans and harmful content from affecting workflows, and that has saved us a lot of money. Updates come late, sometimes exposing the organization to attacks that can affect operations. This product has good features that have been of great improvement overall.

Adrian  ACosta - PeerSpot reviewer
User
Top 5
2023-01-05T15:05:00Z
Jan 5, 2023

The tool complies with all security details. They need to further modernize the manuals and documentation by creating a nice library. The product requires prior knowledge and information in order to use it effectively. It would be difficult for an engineer with minimal experience to understand it. Technical support should be improved. It does not comply very well with the SLA since it takes too long to answer a case or to schedule a meeting. The solutions are often not very efficient. They should improve the latency of the control panel.

Jonathan Ramos G. - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-11-01T04:45:00Z
Nov 1, 2022

I would like to be able to see an integration with centralized management services. When I say centralized, I mean maybe even R80 management. I'd like one appliance for centralized management that could handle other features. I don't know if doing this is part of the business strategy of Check Point, however, maybe we could see it in the future.

Diana Alvarado - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-09-26T04:32:00Z
Sep 26, 2022

An improvement that can be made at the manufacturer level is to be able to modernize the manuals and documentation more. There currently is no documentation for the most modern versions, or it is more difficult to find. Also, they should improve the costs in order to have greater competition against other solutions. I am not saying that it is an overvalued tool. On the contrary, it is incredibly effective and safe, however, it could have price improvements to increase competition at the cost level compared to other manufacturers.

LD
User
Top 5Leaderboard
2022-08-03T07:01:00Z
Aug 3, 2022

The aspects that we have evaluated over time to give an opinion on an improvement that the Check Point security manufacturer can generate are the following: 1- Improvement of technical support. It is important that Check Point can generate greater growth at the support level. Errors are not always easily solved. 2- Updated Documentation. Some documents needed to implement with the best practices are difficult to understand, take longer than expected to apply, and sometimes even require support. 3- The costs. Some Check Point features are somewhat expensive.

Antonio Palhinhas - PeerSpot reviewer
Real User
Top 20
2022-07-13T10:20:17Z
Jul 13, 2022

Check Point Web Gateway could improve the graphical user interface to make it more appealing. However it works.

DAlvarado - PeerSpot reviewer
User
Top 5
2022-06-03T05:20:00Z
Jun 3, 2022

One of the areas to improve is support, since sometimes we open cases, and have difficulty scheduling a meeting that would help us with some issues in the implementation of the best practices. The documentation needs to improve. Sometimes it is a bit confusing to find the most current guides that can provide the effective help that the client requires, however thanks to the commitment of the partner it helped us to find the necessary extra help.

Eric Liao - PeerSpot reviewer
MSP
Top 5
2022-05-19T10:56:00Z
May 19, 2022

I have not come across anything that would need to be improved as I have only worked with Check Point Web Gateway for about two years. Check Point Web Gateway could add an end point access function. Their competitors can deploy all data via AG Subway on mobile devices, giving customers access from the endpoint. This option has been available for some four years now at Check Point Web Gateway's competitors.

JH
Real User
2021-03-03T15:47:49Z
Mar 3, 2021

It is expensive. Its price should be better.

KP
Real User
2020-12-28T05:50:00Z
Dec 28, 2020

Most of the time, we are struggling when it comes to getting support. Due to this, we have now have taken TAM support and have also taken third-party support for this product. Generally, the support experience is not what we expect from Check Point.

it_user938163 - PeerSpot reviewer
Real User
2019-11-20T05:39:00Z
Nov 20, 2019

I would like to see an integration of the interfaces in the next release.

Check Point Web Gateway is a cloud-based network security solution that provides multilayered security for company websites. It establishes site-to-site VPNs, protects cloud environments, filters traffic and URLs, and prevents malware and other threats. The solution is cloud-based and easy to manage; it offers granular policies and generates personalized reports and statistics.  Check Point Web Gateway has helped organizations improve security by protecting company assets and users,...
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