2019-12-26T09:22:00Z

What is your primary use case for Splashtop Remote Support?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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4 Answers

OA
Real User
Top 20
2023-12-15T08:36:45Z
Dec 15, 2023

We use Splashtop Remote Support for the remote server support.

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OA
Real User
Top 20
2021-09-07T11:08:09Z
Sep 7, 2021

We use the latest update. As our staff works from home nowadays, we make remote use of the solution in respect of the local desktop at our premises. We also employ it for providing remote support.

DF
Real User
2020-09-07T05:57:00Z
Sep 7, 2020

We primarily use this product for providing remote support. It ties into our ticketing system. For the most part, we deal with end-users. It could be anywhere from C-level executives to somebody on the shop floor who has a machine that doesn't work.

JS
Real User
2019-12-26T09:22:00Z
Dec 26, 2019

We primarily use the solution to help support external customers.

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What is remote access control? Remote access control refers to the capability of an organization to monitor and control access to a network (home, school, office, etc.) or an individual device at any time from anywhere. Organizations use remote access control to allow authorized users the ability to log in remotely and still have secure access to necessary information within the network using a specifically approved device. Remote access control can include wide area networks (WANs),...
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