2020-11-19T10:59:14Z

What is your experience regarding pricing and costs for Oracle CRM?

Miriam Tover - PeerSpot reviewer
  • 0
  • 6
PeerSpot user
15

15 Answers

Ahmad AlBabilli - PeerSpot reviewer
Real User
Top 10
2023-10-09T06:36:26Z
Oct 9, 2023

The product’s pricing is very high. I rate the pricing an eight out of ten.

Search for a product comparison
KibueGacuca - PeerSpot reviewer
Reseller
Top 10
2023-10-06T12:44:08Z
Oct 6, 2023

The solution is expensive. I rate the pricing a nine out of ten on a scale where one is cheap, and ten is expensive.

ManassehAfoh - PeerSpot reviewer
Real User
2023-08-03T12:35:37Z
Aug 3, 2023

The product's pricing is manageable and flexible.

Salah Fateen - PeerSpot reviewer
Consultant
Top 10
2023-06-19T12:44:34Z
Jun 19, 2023

On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a twelve. Oracle CRM is on the expensive side.

PAUL OMANGA - PeerSpot reviewer
Real User
Top 5
2023-04-13T11:56:45Z
Apr 13, 2023

I don't have visibility on the costs. That said, my understanding is that the solution is expensive.

Mohamed Wahba - PeerSpot reviewer
Real User
Top 5
2023-01-05T16:00:12Z
Jan 5, 2023

Compared to alternative solutions Oracle CRM is expensive. I give the solution a ten out of ten for being one of the most expensive CRM solutions available.

Learn what your peers think about Oracle CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
MA
Real User
Top 20
2022-10-20T07:58:33Z
Oct 20, 2022

There is a license required to use this solution. The price is reasonable for a CRM.

AK
Real User
Top 5
2022-06-08T07:16:17Z
Jun 8, 2022

I don't handle any aspects of the licensing.

Anteneh Asnake - PeerSpot reviewer
MSP
Top 5Leaderboard
2022-05-05T21:46:00Z
May 5, 2022

The pricing for licensing is pretty expensive. If you need one particular feature it becomes expensive to have to continue paying for it. If the solution could improve the pricing plans, it would be better.

VivekSaini - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-04-08T09:21:51Z
Apr 8, 2022

The cost of a license with support is slightly higher than a regular license.

NT
Real User
2022-01-28T11:51:12Z
Jan 28, 2022

The licensing is on a yearly basis.

AS
Real User
2021-12-17T08:46:00Z
Dec 17, 2021

There are licenses needed to use this solution and they are managed by our product team.

MM
Real User
2021-07-04T10:52:47Z
Jul 4, 2021

My experience with Oracle when it comes to price negotiation was very bad. They have a very poor approach to negotiation. We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system. There are additional fees and contracts that are available. We have another contract that gives us support for deployment and improvements to our platforms and one other contract to receive support from our IT provider that has experience with Oracle CRM.

CQ
Real User
2020-12-31T07:02:04Z
Dec 31, 2020

We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle. If you have many Oracle products, you can get a cheaper rate perhaps as we did. The cost was around $400 a year. There also was implementation costs that are an addition to the solution price.

SA
Real User
2020-11-19T10:59:14Z
Nov 19, 2020

It is not cheap. It is more suitable for big companies.

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
Download Oracle CRM ReportRead more