Regional Partner Manager - India at To be determined Company
Reseller
Top 10
2023-08-30T13:29:42Z
Aug 30, 2023
The solution can be expensive, but if we have a good volume, we consider business requirements and try to offer affordable prices to our partners and end customers. We offer both yearly and monthly licenses. In India, it's an annual payment, but in the US and other parts of the world, there's a monthly payment option.
Vice President at a tech vendor with 11-50 employees
Real User
2020-10-13T07:21:00Z
Oct 13, 2020
I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry. That being said, it's been very reliable and it just works. That is what it comes down to, so we just accept that and pay for it. The licensing is pretty straightforward. It is what it is. It's just a high price. They did have a concurrent pricing model that, in the end, didn't make sense for us because we use it too often.
Rescue is fairly priced. They allow you flexibility on the licensing, which makes it a lot easier. I have customers that have abandoned the LogMeIn Central product because of pricing reasons. But the Rescue product is fairly decently priced. I have customers who've based on a recommendation, also bought the Rescue product, so they're using the same thing we are.
While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue. Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do. I think LogMeIn may have a mobile license, but I don't support mobile devices yet. I think mobile devices need an additional license.
What is remote access control? Remote access control refers to the capability of an organization to monitor and control access to a network (home, school, office, etc.) or an individual device at any time from anywhere. Organizations use remote access control to allow authorized users the ability to log in remotely and still have secure access to necessary information within the network using a specifically approved device. Remote access control can include wide area networks (WANs),...
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
The solution can be expensive, but if we have a good volume, we consider business requirements and try to offer affordable prices to our partners and end customers. We offer both yearly and monthly licenses. In India, it's an annual payment, but in the US and other parts of the world, there's a monthly payment option.
I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry. That being said, it's been very reliable and it just works. That is what it comes down to, so we just accept that and pay for it. The licensing is pretty straightforward. It is what it is. It's just a high price. They did have a concurrent pricing model that, in the end, didn't make sense for us because we use it too often.
Rescue is fairly priced. They allow you flexibility on the licensing, which makes it a lot easier. I have customers that have abandoned the LogMeIn Central product because of pricing reasons. But the Rescue product is fairly decently priced. I have customers who've based on a recommendation, also bought the Rescue product, so they're using the same thing we are.
While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue. Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do. I think LogMeIn may have a mobile license, but I don't support mobile devices yet. I think mobile devices need an additional license.