2019-06-26T05:25:00Z

What is your experience regarding pricing and costs for BMC TrueSight Network Automation?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
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4 Answers

HD
Real User
Top 20
2023-06-13T06:31:00Z
Jun 13, 2023

The solution is more costly than the other competitors, like HP automation products. It charges more for the features and support services. Although, its support needs improvement. We prefer open-source solutions if they provide all accesses and credentials for configuration.

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SiddharthSinha - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-10-21T07:50:55Z
Oct 21, 2022

The solution is worth the price.

Rajat Saxena - PeerSpot reviewer
Real User
Top 20
2020-03-03T08:47:00Z
Mar 3, 2020

The pricing has been alright.

ES
Real User
2019-06-26T05:25:00Z
Jun 26, 2019

There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment. We have to support more than just TrueSight in that space. It's a package deal from a support perspective. From a licensing perspective, when we get a contract in we size the contract, do quotes from the contract, and then we engage BMC to say, “This is how many additional licenses we're going to need as a function of that contract.” Then we do the numbers thing. But we've actually dumped a lot of money. I think recently it was about $174,000. But again, it depends on the contract, it depends on what we're dealing with. It's been many thousands of dollars.

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