2018-10-02T10:47:00Z

What do you like most about Oracle Service Cloud?

Miriam Tover - PeerSpot reviewer
  • 0
  • 1
PeerSpot user
12

12 Answers

Mahesh-R - PeerSpot reviewer
Real User
Top 10
2024-03-05T09:18:44Z
Mar 5, 2024

The most valuable feature of the solution is that customers can easily understand it.

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Hitesh Kunchakuri - PeerSpot reviewer
Real User
Top 10
2023-12-18T19:34:56Z
Dec 18, 2023

The most valuable feature of the solution is that a company can maintain all of its HR data without any issues.

JK
Consultant
Top 20
2023-11-02T10:09:19Z
Nov 2, 2023

Oracle's strength lies in swiftly building and deploying enterprise applications globally.

Hosam Ebada - PeerSpot reviewer
Real User
Top 5
2023-10-23T12:42:00Z
Oct 23, 2023

The service management features are valuable.

Jules  Kouame - PeerSpot reviewer
Real User
Top 10
2023-09-28T12:50:43Z
Sep 28, 2023

Oracle offers a wide range of applications, each capable of delivering significant value to our business.

PT
MSP
Top 20
2023-09-07T05:58:00Z
Sep 7, 2023

Previously, my clients used a smaller ERP system, not a major one. However, they have now transitioned to Oracle, which provides them with a more extensive range of options. Unlike before, it's now an integrated system that covers various aspects, including finance, supply chain management, and other functionalities.

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Shalvin Narayan - PeerSpot reviewer
Real User
Top 10
2022-11-03T08:11:58Z
Nov 3, 2022

Stable and scalable with good technical support.

Real User
Top 10
2022-09-06T00:53:59Z
Sep 6, 2022

The solution changes the way clients work to make it easier and faster.

Marcelo Lara - PeerSpot reviewer
Real User
Top 20
2022-08-04T18:31:38Z
Aug 4, 2022

Oracle Service Cloud could improve the integration for older platforms.

NH
Real User
Top 5Leaderboard
2022-01-05T06:54:51Z
Jan 5, 2022

Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice.

AP
MSP
2020-09-27T04:09:50Z
Sep 27, 2020

Everything is managed by Oracle, so they have security in place.

TO
Real User
2018-10-02T10:47:00Z
Oct 2, 2018

It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers.

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