Head of Operations & Technology at LATAM Pass at a transportation company with 10,001+ employees
Real User
2021-07-04T10:52:47Z
Jul 4, 2021
It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program.
On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
It is a stable solution.
Case management, incident management, and request management features are valuable.
The reporting features are valuable.
Oracle CRM integrates seamlessly because it's an end-to-end solution.
Oracle CRM's best feature is its ability to customize as per specific organization's requirements.
The most valuable features of the solution I like are its stability and customization.
It has a wide variety of use cases.
The most important feature is the ability to assign a plan using the manual close function.
The most valuable feature of Oracle CRM is the organization it provides.
For the most part, the solution is straightforward.
Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance.
Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases.
The forecasting reporting section was the most useful.
Technical support is very fast. It's customer friendly.
We are most comfortable with the user interface that Oracle CRM has, it is very good.
It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program.
It is very simple.
We are able to take back control of our client sales information and analyze it for the future to improve.
Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports.