2021-01-28T05:03:00Z

What advice do you have for others considering Trend Micro Email Security?

Miriam Tover - PeerSpot reviewer
  • 0
  • 3
PeerSpot user
16

16 Answers

RJ
Reseller
Top 20
2024-02-15T08:55:43Z
Feb 15, 2024

Overall, I would rate the solution a nine out of ten. The product and implementation are good, and customers are satisfied. However, sometimes resolving issues takes longer than expected.

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Bilal Saleem - PeerSpot reviewer
Real User
Top 10
2024-01-04T09:48:38Z
Jan 4, 2024

I rate the overall product a seven out of ten.

Ricardo Livinalli - PeerSpot reviewer
Real User
Top 10
2023-12-08T20:31:01Z
Dec 8, 2023

I would recommend using this solution. It works perfectly with any on-premise email platform. Overall, I would rate the solution an eight out of ten.

ZG
Real User
Top 5
2023-12-05T14:42:49Z
Dec 5, 2023

I rate the product a nine out of ten.

NK
Real User
Top 20
2023-10-26T14:31:10Z
Oct 26, 2023

Overall, I would rate Trend Micro Email Security as an eight out of ten.

MR
Real User
2023-08-15T14:05:23Z
Aug 15, 2023

I have a background in network and firewall security. We provide devices according to our customers’ needs. There are multiple system integration companies available in Bahrain. I would recommend the solution to others. Overall, I rate the solution a seven out of ten.

Learn what your peers think about Trend Micro Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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PG
Real User
Top 10
2023-07-27T10:53:12Z
Jul 27, 2023

The product is easy to use. It is easy to integrate with other vendors as well. I rate it an eight out of ten.

Syed Rizwan - PeerSpot reviewer
Reseller
Top 5Leaderboard
2023-04-28T14:33:31Z
Apr 28, 2023

I would recommend others try Trend Micro Email Security, as without doing a POC, you may not be able to access certain features, despite a lot of existing material being available online. However, experiencing something practically can make a significant difference in understanding and using Trend Micro, as it can alter the user's mindset. I rate Trend Micro Email Security a ten out of ten. Deploying and integrating it is very simple, and even users with minimal experience with the software can easily manage it. They can start using and getting familiar with the tool within a week, allowing them to train and become comfortable with it.

SB
Real User
Top 10
2023-04-26T12:36:00Z
Apr 26, 2023

Before selecting a solution, it's important to work on the email policy. This is because a problematic policy can result in email blocking, which can negatively impact email communication. If there are some trusted partners or domains, they should be added to the whitelist so that the policy does not affect their emails. However, it's crucial to ensure that important emails are not blocked, especially those crucial for top management or business purposes. Therefore, policy management is essential, and companies should make sure that their policies are well-optimized to avoid blocking important emails. I rate the overall solution a nine out of ten.

GG
Real User
Top 20
2023-02-15T09:34:07Z
Feb 15, 2023

We're a customer and end-user. I've been using the latest version of the solution. I'd rate the solution eight out of ten. It's pretty good email security overall.

TS
Real User
Top 5Leaderboard
2023-02-13T20:29:42Z
Feb 13, 2023

I'd recommend the product to others. I'd rate the solution nine out of ten. It's a good product.

KC
Real User
Top 20
2022-11-09T16:15:56Z
Nov 9, 2022

I rate the solution a six out of ten.

Nadeem Syed - PeerSpot reviewer
Reseller
Top 5Leaderboard
2022-09-14T07:58:29Z
Sep 14, 2022

I'm a Trend Micro reseller. The solution could be deployed either on the cloud or on-premises. It depends on the client what he actually requires. Both of them have similar kinds of features. No one is better than the other, however, personally, I prefer on-premises. I'd rate the solution eight out of ten.

JK
Reseller
Top 5
2022-06-16T15:22:25Z
Jun 16, 2022

I would rate this solution 7 out of 10.

Vladimir Shilov - PeerSpot reviewer
MSP
Top 5Leaderboard
2021-05-15T12:33:51Z
May 15, 2021

I rate Trend Micro Email Security a ten out of ten.

DS
Real User
2021-01-28T05:03:00Z
Jan 28, 2021

On a scale of one to ten, I would give Trend Micro Email Security a seven. Some of their features should focus more on preventing the emails which are malicious in nature from entering into the user mailbox and they should have a feature to completely remove it from the entire email system. For example Microsoft has an option where if there is a malicious email you can just identify it and with one click you can delete every email in the system in the organization for whoever has received it. Similarly, there must be some kind of awareness mechanism for the user, even for whoever is not receiving it. They should be able to send out some kind of email or some kind of awareness to the user not to respond to any malicious services. In my experience throughout my career, making your users aware of email threats helps to get control of the threat by almost 70%. If you receive 10 emails out of which four to five would be spams, one or two may be malicious. If you are aware of it you will not respond to it. But in the initial stages, you might have clicked on the link or responded to their request. But eventually, when you learn about these malicious things, you automatically hesitate responding to them, or maybe you just don't read them. Those kinds of responsive behavior comes with time. If you teach your people they will not respond and your email security solution will look better because people will not get into the wrong traps. For small to medium sized business, Trend Micro Email Security fits very well because cost-wise it is effective and because their technical resources are widely available in India, the Asia Pacific region, and in Europe. However, when we look at it from an enterprise user perspective, where the number of users can be huge, we take more of a risk opting for a less expert solution. In terms of email security, I would not rate Trend Micro as an expert solution. There are others available which are doing this better than Trend Micro. Once Trend Micro is at their scale, at that point only would I recommend Trend Micro. But for the small and medium industries, I would recommend it because they have limited budgets and they work in a different sector of the market. But for the enterprise customers, I think they should look at some better solutions which are dedicated for email security. Email is the most critical part of the organization, so you should always choose the expert.

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.  This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also...
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