When it comes to the use of remote apps, there are only around 10 users making use of the solution in our company. I would recommend the solution to others who are looking for remote accesss, similar to that our company. I rate Splashtop Remote Support as an eight out of ten.
Chief Alchemist/ IT Operations Manager at DFC International Computing
Real User
2020-09-07T05:57:00Z
Sep 7, 2020
When it comes to helpdesk software, there is no interface that I really care about. We're taking over computers at the other end and I want my technicians to attach, do the work, and get out. Customers do not interact with Splashtop because it runs in the background. In summary, this is a good product. Nonetheless, every product has room for improvement. I would rate this solution a nine out of ten.
Support Engineer at a tech services company with 501-1,000 employees
Real User
2019-12-26T09:22:00Z
Dec 26, 2019
We use the cloud deployment model. If this solution would be useful to a company depends on a few factors. Some clients want to install software, for example, and some want cloud providers. I'm not sure if I can recommend the solution as I'm not sure if it's a fit for me. I'd rate the solution seven out of ten.
What is remote access control? Remote access control refers to the capability of an organization to monitor and control access to a network (home, school, office, etc.) or an individual device at any time from anywhere. Organizations use remote access control to allow authorized users the ability to log in remotely and still have secure access to necessary information within the network using a specifically approved device. Remote access control can include wide area networks (WANs),...
I rate the solution an eight out of ten.
When it comes to the use of remote apps, there are only around 10 users making use of the solution in our company. I would recommend the solution to others who are looking for remote accesss, similar to that our company. I rate Splashtop Remote Support as an eight out of ten.
When it comes to helpdesk software, there is no interface that I really care about. We're taking over computers at the other end and I want my technicians to attach, do the work, and get out. Customers do not interact with Splashtop because it runs in the background. In summary, this is a good product. Nonetheless, every product has room for improvement. I would rate this solution a nine out of ten.
We use the cloud deployment model. If this solution would be useful to a company depends on a few factors. Some clients want to install software, for example, and some want cloud providers. I'm not sure if I can recommend the solution as I'm not sure if it's a fit for me. I'd rate the solution seven out of ten.