2020-07-19T08:15:00Z

What advice do you have for others considering Quest KACE Asset Management Appliance?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
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7 Answers

GK
Real User
Top 20
2024-01-16T15:26:03Z
Jan 16, 2024

I rate Quest KACE Asset Management Appliance an eight out of ten. It works well with Linux environments.

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IK
Real User
Top 20
2023-06-06T14:47:00Z
Jun 6, 2023

I would rate the overall product a six out of ten.

AS
Real User
Top 10
2022-11-03T11:13:47Z
Nov 3, 2022

We have one or two people in our organization supporting the solution. I recommend this solution to others. I rate Quest KACE Asset Management Appliance a nine out of ten.

CI
Real User
2022-07-18T07:48:40Z
Jul 18, 2022

I rate this solution a seven out of ten.

Scott Tweed - PeerSpot reviewer
Real User
Top 10
2022-03-24T20:23:09Z
Mar 24, 2022

I would suggest taking a training course. Take a training course on its fundamental administration. That would've been nice because it would've probably helped me with label creation and other things like that. Even though the KBE isn't too bad, you'll need to figure out who has the account in order to log into their knowledge base. I would give it an eight out of ten, but I haven't seen everything it's capable of. And the reason I say that is because I have 10 years of SCCM experience. I love SCCM, this isn't as bad, but I can't really compare this to that. I really like what I am seeing, I would rate Quest KACE Asset Management Appliance an eight out of ten. I can't rate it any higher than that.

Raza Zaidi - PeerSpot reviewer
Real User
Top 20
2020-10-14T06:37:02Z
Oct 14, 2020

I would suggest getting support for installing it. I would rate Quest KACE Asset Management Appliance a five out of ten. It is not the best solution. It is not great, it is not bad.

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AS
Real User
Top 10
2020-07-19T08:15:00Z
Jul 19, 2020

They have come up with a mobile app interface that I would like to know more about. I attended some of their webinars where they were talking about their AI chatbots and a lot of automation around AI. Those are certain things that I would like to see in the product. I would definitely recommend it but I would also suggest evaluating other solutions because the difference becomes much clearer. On the outset, it might not be very clear what the advantages are. But once you have evaluated two, three other tools, you will obviously see the advantages of KACE. It's good to have backend technical support also. Go for the technical support so that in case anything happens, the KACE team is very friendly and they respond on time. It gives you that added cushion that if anything goes wrong, you have somebody to help. I would rate Quest KACE a nine out of ten.

IT Asset Management
IT Asset Management (ITAM) solutions are instrumental in managing Hardware, Software, and other IT assets. These assets are the center of your organization’s IT Infrastructure, and their lifecycle management requires improved control over inventory, tracking, and maintenance.
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