2018-10-02T19:05:00Z

What advice do you have for others considering New Relic?

Miriam Tover - PeerSpot reviewer
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46 Answers

NM
Real User
Top 5Leaderboard
2024-01-11T11:38:27Z
Jan 11, 2024

We highly recommend the solution for people who want to deploy large applications or applications with a lot of users. It will provide them with the necessary information to ensure the application performs as expected. We enable New Relic for the first three to six months. Once all the problems have been identified, we turn it off. Then, we turn it on again on a particular period to see if problems can still be identified for that particular cycle. The applications we work on follow a particular cycle of operations. So, we normally turn on New Relic when we need to do a large volume of processing or complex processing on the applications. Overall, I rate the tool a ten out of ten.

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Kuldeep Pisda - PeerSpot reviewer
Real User
Top 5
2023-09-21T19:09:21Z
Sep 21, 2023

I rate the product an eight out of ten.

LS
Real User
Top 20
2023-06-20T18:46:54Z
Jun 20, 2023

To those planning to use the solution, I would say to do as much setup as you can upfront with the technical support reps that helped set things up because trying to set it up later is more difficult. I rate the support a six out of ten.

HW
Consultant
Top 20
2023-04-28T06:49:00Z
Apr 28, 2023

I will recommend the solution, especially for a large product. So that one can have complete monitoring from the front-end tool and back-end server side. I rate the overall product an eight out of ten.

PT
Real User
Top 5
2023-03-22T08:06:17Z
Mar 22, 2023

I would rate this solution as a whole a six, on a scale from one to 10, with one being the worst and 10 being the best. When it comes to other people looking into this solution, I would advise making sure that if you're running into communities, to know what it does before you start using it.

Tapas Das - PeerSpot reviewer
Consultant
Top 10
2023-03-20T06:29:49Z
Mar 20, 2023

One administrator can handle the maintenance on the weekends. I would recommend this solution to others. I rate New Relic a nine out of ten.

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MM
Real User
Top 20
2023-02-20T16:58:42Z
Feb 20, 2023

New Relic APM is a mature platform, and in terms of features and maturity, it is up there with other APMs like Datadog and a few others. Therefore, it is definitely worth considering. Overall, I would rate New Relic at eight on a scale from one to ten.

Devendra Tiwari - PeerSpot reviewer
MSP
Top 5
2023-01-18T09:56:12Z
Jan 18, 2023

I rate New Relic APM seven out of 10. I would rate it eight as a solution for startups. If you want to implement something quickly and easily, New Relic should be your first choice. However, I would pick Dynatrace to explore deeper aspects of special transactions and distributed setups.

AS
Real User
Top 20
2022-12-07T19:18:51Z
Dec 7, 2022

I'd rate the solution nine out of ten.

Sreenivasula Mukkamalla - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-10-07T11:05:41Z
Oct 7, 2022

My company is currently using New Relic APM. Over a thousand people from different teams use New Relic APM within the company. My company currently has two hundred to three hundred applications, so even if New Relic APM is used occasionally, because of the number of applications it's being used on, usage of the tool could result in almost daily usage. As New Relic APM is user-friendly, it's a tool I can recommend to others, but before making the purchase, you should utilize the free trial version, and also look at the sample dashboards provided by New Relic, which you can show to the customers to better explain how the dashboards look and what New Relic APM is used for. My rating for New Relic APM is eight out of ten, as there's always space for improvement. My company is a customer of New Relic APM.

David Mizrahi - PeerSpot reviewer
Real User
Top 10
2022-10-03T08:15:00Z
Oct 3, 2022

I give the solution an eight out of ten. I suggest anyone interested in using the solution should learn the query language first. It is a serious tool and requires a lot of time invested in order to understand how it works.

SA
Real User
Top 10
2022-08-10T17:55:36Z
Aug 10, 2022

I rate New Relic APM a six out of ten.

Sreenivasula Mukkamalla - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-08-08T22:40:00Z
Aug 8, 2022

I would rate this solution a nine out of ten.

PT
Real User
Top 5
2022-07-28T21:03:00Z
Jul 28, 2022

You have to see the costs. If you want to scale to a larger system or you want to implement New Relic for the entire enterprise, the cost is going to be high because you have to run hundreds of servers. If you take the frontend applications, mobile applications, and required servers, there will be a huge load and traffic. Dynatrace is one of the alternatives. Our last customer wanted to scale, and they found Dynatrace to be better than New Relic in terms of features and price. I would rate this solution a nine out of ten. It is one of the best products. The customer used it for more than four years before moving to Dynatrace. We were happy with it. The alert mechanism and other features were quite good.

PT
Real User
Top 5
2022-07-28T17:52:43Z
Jul 28, 2022

I rate this solution a nine out of ten. We have never faced any issues with this solution, and we are not worried about the technical capability. If we have a team that understands the system and the new capabilities, it can be used effectively.

PINAR YILDIRAN - PeerSpot reviewer
Real User
Top 5
2022-07-21T10:27:44Z
Jul 21, 2022

I'm not sure which version of the solution we're using and if it's the latest version or not. We'd recommend the product if budgeting is not a concern for a company. I'd rate it nine out of ten. We were pretty happy with its capabilities.

AnandPatel - PeerSpot reviewer
Real User
Top 5
2022-06-06T09:41:34Z
Jun 6, 2022

I'd recommend companies try it out and see if they like it. I would rate the solution eight out of ten. We've been happy with it so far.

GC
Real User
2022-03-23T16:26:31Z
Mar 23, 2022

I rate New Relic APM an eight out of ten.

TF
Real User
2022-01-17T06:06:22Z
Jan 17, 2022

My advice to others is this solution is working fine for me and it might most likely be for you too. I rate New Relic APM a nine out of ten.

Devendra Tiwari - PeerSpot reviewer
MSP
Top 5
2021-05-29T16:41:57Z
May 29, 2021

There is a good bare minimum of required features for this tool, but if they are out to the in-depth analysis then finding a cross-dimensional relationship is not straightforward. It is difficult to implement. If you are concerned about how your services behave, then New Relic shouldn't be your first choice. However, if you are considering New Relic APM, is a very affordable choice. I would rate New Relic APM a seven out of ten.

BM
Real User
2021-04-07T13:06:01Z
Apr 7, 2021

I'm just a consultant. I'm not a partner or a user of the solution. I'm not sure if I have any specific advice to a company considering this solution as we are still in the early days of considering of this solution is the right fit. However, it's important to go through the process and examine a solution according to your company's unique needs. What works for our client might not work for everyone and vice versa. There needs to be a bit of research. In general, I would rate the solution at an eight out of ten. It's a good product. It just depends on what you need as a company.

IM
Real User
2021-03-01T13:57:33Z
Mar 1, 2021

They seem to have a new pricing model, and I would advise others to look out and ask them before buying. The biggest lesson that I have learned from using this solution is that you don't always guess right. Without APM, you can guess where the problem is, but with APM, you can actually see where it is, which is nice to know. I would rate New Relic APM a nine out of ten. It is a good product. There might be another product that is better than this, but this is the product that I use and recommend first.

DP
Real User
Top 20
2021-01-30T06:40:07Z
Jan 30, 2021

Our proof of concept has been successful. Getting an order in and reporting is an industry in itself, don't think it can solve the problems it's not trying to solve. It is an application performance monitoring tool. Don't try and make it anything else. The big problem with Splunk for us is that it can do everything. The thing that's nice about New Relic is it doesn't try and do everything, it does what it does. So far, it does it to satisfaction, but don't try and fill multiple holes in your toolchain with it. It's good at what it does. We had some pretty informed opinions on what it was going to do. We knew where it wanted us to get, and so far it has cost the amount we wanted it to cost and done everything that we wanted it to do. I would rate New Relic APM a ten out of ten.

FF
Real User
Top 20
2020-12-24T19:24:06Z
Dec 24, 2020

We're just customers. We're end-users. We don't have a business relationship with the company. I would recommend the solution to other organizations. We've had a good experience with it so far. On a scale from one to ten, I would rate the solution at a ten. It's pretty much perfect for our purposes.

AP
Real User
Top 20
2020-11-25T20:11:58Z
Nov 25, 2020

This is one of the best tools that I have used. I have recommended it to customers in the past and would continue to do so. In summary, this is a very good product and the only real problem is that the cost is on the higher side. I would rate this solution an eight out of ten.

CC
Real User
2020-11-10T19:33:05Z
Nov 10, 2020

Honestly, at first, I was very hesitant about using this product. My advice is to learn to use it and learn all of the features because it has many of them, not all of which are documented, but they work wonders. For us, they really helped a lot. I would rate this solution an eight out of ten.

AG
Real User
2020-07-26T08:19:05Z
Jul 26, 2020

The solution is more mature than a lot of options on the market. If a company is looking for something that offers a unified scalable solution where they can monitor everything in one place, then NewRelic is definitely the option they should look out for. I'd rate the solution eight out of ten.

SH
Real User
2020-06-18T05:17:54Z
Jun 18, 2020

For people who are comfortable with the cloud, this is the best option and a product that I recommend. So far, our customers are all happy with it. I would rate this solution an eight out of ten.

RD
Real User
2020-03-22T06:49:11Z
Mar 22, 2020

This is a solution that I definitely recommend. If you want to keep monitoring your site and find the performance of it, this is a good option to do so. I would rate this solution and eight out of ten.

YK
Real User
2019-12-16T08:13:00Z
Dec 16, 2019

The solution is a cloud-based software. I'd rate the solution six out of ten.

it_user1000017 - PeerSpot reviewer
Real User
2019-03-12T07:26:00Z
Mar 12, 2019

The reason we chose New Relic is the pricing. I will rate New Relic APM an eight out of ten for review. Overall, New Relic is not as good as Dynatrace. I have to understand my own system and I like the New Relic APM dashboard. The software could be faster and more automated.

it_user970416 - PeerSpot reviewer
Real User
2019-01-14T13:16:00Z
Jan 14, 2019

It easily integrates with PagerDuty, our on-call management and notification system.

DC
Real User
2018-12-11T08:31:00Z
Dec 11, 2018

I use other type of software for database, e.g., MongoDB and GraphQL. It is easy to integrate New Relic with these third-party softwares. I don't spend more than one or two days for integration, as it's very fast. It can monitor our codes and third-party codes in these softwares.

SF
Real User
2018-12-11T08:31:00Z
Dec 11, 2018

You definitely need this product if you want scale and stability. It fulfills what it's designed to do. Their constant iteration of features means it will always keep us well-informed about that particular requirement about the software. We are also using New Relic with PagerDuty and Slack. They integrate pretty seamlessly. A couple of button pushes, and it was done. We are using the SaaS version.

AN
Real User
2018-12-11T08:31:00Z
Dec 11, 2018

We don't have an AWS version right now.

FB
Real User
2018-12-11T08:31:00Z
Dec 11, 2018

New Relic is the best choice because the product has good dashboards, scalability, and environments.

SR
Consultant
2018-12-11T08:31:00Z
Dec 11, 2018

Give it a shot. See if it meets your use case. I have used the on-premise and AWS versions. The versions are very similar.

CL
Real User
2018-12-11T08:31:00Z
Dec 11, 2018

If you are looking to evaluate New Relic, compared it to other products, it is very powerful in terms of what it can do. However, it is a complicated to interpret some of the data which is provided with it. There is a trade off if you want to implement this product versus implementing something that is simpler and out-of-the-box, but not obtaining as much depth in what you can learn. It has some advanced plugins for EngineX, which is a web balancer that we use. So, we do integrate with these, which is a little bit outside of their normal realm. There is also an Apache one that we use. The integration is good. Once you figure out how to install it and read through the documentation, it works as anticipated.

SK
Real User
2018-12-11T08:31:00Z
Dec 11, 2018

Give it a try, install it, and use it. I don't have to manage the server and worry about the database, storage, and VMs being up and running, etc. It is always there.

GP
Real User
2018-12-11T08:30:00Z
Dec 11, 2018

New Relic has been in the business for a while. It offers a wide selection to attach a monitoring mobile app, server, and cloud. If you want to go with just one product, it fits all your needs. We were using the on-premise version before going to cloud. So, we were using it on the physical data center, then we migrate to cloud and started using it with AWS. We haven't seen any different between the two products. We have been able to monitor in both.

PR
Real User
2018-12-11T08:30:00Z
Dec 11, 2018

If you are looking for this specific type of application to keep a record of your inventory, then it does exactly what it is supposed to do. We use their cloud version of it.

BB
Real User
2018-12-11T08:30:00Z
Dec 11, 2018

I would recommend to go with New Relic. It integrated well with Docker. They have Lambda support now, so it has been fairly seamless. I have only used the AWS version.

RC
Real User
2018-12-11T08:30:00Z
Dec 11, 2018

Go with it. It is a good product. It gives us the visibility that we need in monitoring. The AWS version is easier to deploy than the on-premise version.

RG
Real User
2018-12-11T08:30:00Z
Dec 11, 2018

Evaluate it, because it supports almost all the popular run times. Most of the popular languages support this, like Java. So, it makes it adaptable and easy to use. I work predominantly on AWS.

KH
Real User
2018-12-04T07:57:00Z
Dec 4, 2018

I just starting using it, but the product is pretty impressive. We are hosting it through AWS.

LA
Real User
2018-10-02T19:05:00Z
Oct 2, 2018

In my opinion, New Relic is a good tool, and if a colleague was asking my opinion, I would say "Go ahead and use it!" It is a good solution.

New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times.  The...
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