2020-11-16T22:40:03Z

What advice do you have for others considering IBM Watson Discovery?

Julia Miller - PeerSpot reviewer
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4 Answers

Geraldo Lima - PeerSpot reviewer
Real User
Top 10
2023-01-12T16:52:58Z
Jan 12, 2023

I have hands-on experience with IBM Watson Discovery. I'm a sales guy, so my product knowledge is for commercial purposes, which means I don't have in-depth knowledge. Still, I do know about IBM Watson Discovery functions, capabilities, and pricing. My company is an IBM business partner. It's been a partner since 1994. Deploying and maintaining IBM Watson Discovery requires one person from the Infrastructure team and two to three people from the Linguistics team who'll handle any questions about IBM Watson Assistant and do the training. Depending on the number of documents, there may be two to three more staff. It takes a minimum of one month to train for IBM Watson Discovery. I will suggest IBM Watson Discovery to others looking into using it, but I will first show that its cost is high now, so the project must be well-designed. I'll also mention that another critical improvement area is that when you're installing IBM Watson Discovery, and you pause for some reason, or when you have to move it to a new installation, you have to do all the training again. You can't download, save, or move IBM Watson Discovery to another environment without redoing the training, which is another product con. Overall, my rating for the product is eight out of ten, and I deducted two points for the two areas for improvement, the starting costs and the need to redo all the training when moving to another environment or when pausing the installation process for some reason. For example, I had a customer, an attorney, and because of changes in the company, the customer had to stop the IBM Watson Discovery contract. A year later, when the customer wanted to use the product again, all was lost. It could not be refreshed from a backup. There was no option to do that in IBM Watson Discovery.

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LW
Real User
Top 20
2022-08-02T19:13:52Z
Aug 2, 2022

My advice to those wanting to implement IBM Watson Discovery is to take advantage of the trial and go explore it well in the 30 days before you adopt it. If you do adopt it, it works best within the Watson ecosystem. I rate IBM Watson Discovery an eight out of ten.

Roger Itai - PeerSpot reviewer
Real User
Top 20
2022-04-30T18:29:10Z
Apr 30, 2022

I would rate it a seven out of ten. It's a good product.

LW
Real User
Top 20
2020-11-16T22:40:03Z
Nov 16, 2020

If you can take advantage of some of the programs that are being offered by IBM right now to get people on Watson, you should do so because it's an investment part of IBM to do that. The biggest lesson that I have learned from using this solution is that it is opening up other use cases for this type of intelligence, chatbot type of applications, and other lines of business. I would rate IBM Watson Discovery an eight out of ten. It is hard to give anything a ten. If it was easier to set up and had more prebuilt and specific use cases and specific business models, that would probably bring up the rating. The rating has nothing to do with its performance or its reliability. It has more to do with whatever efforts are necessary to build it for your particular business.

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