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WhatsUp Gold Room for Improvement

JP
IT Senior Systems Administrator at a tech consulting company with 501-1,000 employees

Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it. It is so old. It has not been upgraded in about six years. The interface looks like something from the nineties.  

I am quite used to using the Paessler AG product. That is PRTG (Paessler Router Traffic Grapher) and the two have little in comparison. It could be improved by being more like PRTG.  

If WhatsUp were going to work on updating the product, I would like to see some improvements in the interface. The dashboards could be a lot better.  

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Senior Software Engineer at a aerospace/defense firm with 501-1,000 employees

We use it for network discovery but it's not really good enough. We can never achieve or get a good picture of the network topology.

There are inconsistencies in advertisement and how much it can do in network discovery. It doesn't do what it indicates it will do. I would like a deeper description of the solution and how they achieve it.

What is advertisement phrases is not reality and we cannot achieve it.

We need more customization. It's all about customization.

I would like to see more features that clearly describe how they are going to discover a node on the network. 

Also, we would like to know the probabilistic information. For example, to know that the methods, in general, allow discovery of up to some percentage of nodes. We used different settings from what they provide, but we were never close to getting a network topology that we expected to get.

It would be nice to have the ability to identify devices with multiple network interfaces.

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GD
Security Operations Specialist III at a pharma/biotech company with 201-500 employees

The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions.

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