Tableau Reviews

• Prototyping
• Visual representation
• Quick for report readers versus tables and numbers in most other similar tools

As a consultant, the organizations I've been at like the ability to see a visual report. This is can be done fairly quick as opposed to numbers.

• Difficulty when moving 'outside of the norm' where 'workarounds' are needed
• Difficult if you want to present reports as numbers and tables
• Free version only available for educational users but not for consultants working in many organizations (and could therefore be introduced to it).

2-3 years.

No issues encountered.

No issues encountered.

No issues encountered.

Customer Service:

Good as there are various methods of finding answers and fixes.

Technical Support:

Good again as they have various methods to ascertain answers.

I have used many other solutions as a BI consultant including Discoverer, Brio Query, Impromptu, Bus Objects, etc. Tableau seems to be popular right now as, again, the presentation and data model are quite different than the others

It is a straightforward setup.

In-house and via myself.

As mentioned in previously, many clients choose Tableau due to its data model and presentation layer.

As a consultant, ALL BI tools use phrases like 'it empowers the end user', 'end users can create reports in minutes', etc. However, in the real world, end users can create SOME reports once middle layers are built, training is given, limitations and security is imposed, etc. For a complete system, IT departments and consultants must install, set up, create initial works and then have SOME power end users involved. NO tool bypasses this and gives all to end users - and if it did, security would be lax.

1. Data Blending - the ability to blend data from multiple data sources to create the report that is needed.

2. Quick and meaningful visualizations - Tableau's drag and drop features provide on the fly reports that often don't take more than a minute to create.

3. Tableau Server Subscriptions - Gives end users the ability to quickly subscribe to a dashboard.

4. Awesome support! - The Tableau help-desk and server support teams are out of this world. Have a question, shoot them an email and get a response quickly. They also have a phenomonal website (tableausoftware.com) with traning videos, a knowldge base, and plently of Tableau experts to help work through calculations and dashboard building.

We no longer need to rely on certified report creators to create reports and dashboards. Just connect to data and start building. Plently of free training availble online at tableausoftware.com for first-time users. Allows for independancy from IT.

The tool is not perfect, but with each release issues are getting resolved and performance is getting better. There is an awesome "Ideas" page on their website that allows users to submit ideas for improvement and vote on ideas that they would like to see added into any of the Tableau products. Tableau does a great job of moving these ideas from conception to reality.

3 years

No

No

No

Customer Service:

Outstanding!

Technical Support:

Outstanding!

Our company used Cognos Planner and a few other BI solutions before. Tableau is less expensive and easier to use. An easy choice to make the switch.

Pretty straightforward. Tableau gives great instructions. My only complaint is that they make assumptions on how your company handles security ceritifcates when using SAML. It took us some time to work though SAML configuration, but once we passed this hurdle, everything else was easy to put in place.

The intial server setup was done with an in-house team. When we expended our environment, we brought a vendor in to make sure we were implementing everything occurding to our business needs. The vendor, recommmended by Tableau, was professional and we were able to get the job done quickly.

Without a doubt the best aspect of Tableau is the data flexibility. I work with Tableau within the confines of a healthcare organization- which is constantly expanding the metrics, datasets and sources we have to draw from in order to meet the needs of the US government, our physicians and most importantly our patients. With Tableau we have the ability to create a dashboard that displays all of the aforementioned data sources in a way that appears uniform.

Before we built a data platform using Tableau we were unable to align our employees around their data. We had a few dozen data sources representing important areas of focus for our operations teams. It was unreasonable to expect our operational leaders to consistently monitor the results of these different reports. Our hope was to build a platform everyone could access, that would be a one stop shop for reliable answers to important business questions; Tableau gave us that ability and made it affordable.

While Tableau is flexible it doesn't deal well with data that comes in a predetermined organization- i.e. data cubes. Our team has repeatedly had trouble trying to import raw data if it had any predetermined structure.

Two years.

No, it was pretty seamless.

The issues we have encountered have been largely due to our own server structure, not Tableau itself.

On the contrary, Tableau gave us the ability to manage larger volumes of data.

Customer Service:

7/10.

Technical Support:

7/10.

No, not for this purpose.

Very straightforward- we were live with access in a few days, though it took a few months to build our more polished dashboards.

Our decision support team handed deployment, in house.

You will need a team comprised of programmers, developers, user experience specialists and customer service representatives.

Ease of use, In-Memory data storage, native connectors for different DB’s and many more

We're a service based company and we most of the times get adhoc requests for implementing reporting. Since Tableau helps us create rich and meaningful visualizations in a short time frame, it’s helping us improve our business.

ETL functionality to be incorporated and Server to be improved in terms of including more features in Web Authoring, Quick steps in replacing data source connection credentials etc.

I’ve been using Tableau for 2.5 years.

• Tableau Desktop: No
• Tableau Server: Not meeting the hardware requirements
• Otherwise, deployment is smooth.

No. Just that hardware requirements need to be met.

Customer Service:

Excellent

Technical Support:

Excellent

I’ve used OBIEE. When compared to Tableau, visualizations are not visually appealing and I also had performance issues.

Straight Forward in both Tableau Desktop and Server.

In-house team

I cannot say a specific number, but lots of projects are using Tableau for their reporting solutions.

We’d bought 10 licenses initially and cost was discounted by $100 per license. No day-to-day cost but, we’ll need to pay maintenance of $500 per year.

Qlikview, Pentaho.

People should use Tableau because it is fast and visualizations will be rich.They can reduce the resource cost as reports can be done by a small team and does not require too much technical expertise.

Actions, Story Dashboard, Parameters, maps

Self service tool and ease of implementation

Dashboard Version Control, Report Bursting, More capabilities on maps.

I'm currently using Tableau Desktop and Server 8.2. I've been using Tableau for 7 years.

No issues with deployment.

Sometimes have issues with stability which are dependent on network bandwidth, latency and user logon from multiple browsers

No issues with scalability.

Customer Service:

3.5 (1-5 5 Being highest)

Technical Support:

3.5 (1-5 5 Being highest)

Business Objects. I switched to Tableau because of self service capabilities and quick turnaround on dashboard development.

In house (I installed and configured server set up)

4 (1-5 5 being highest) Financials can’t be disclosed.

$60K

Best Visualization and analytics tool

Easy setup and intuitive drag and drop functionality. Easy connection to a range of different data sources. Range of visualisation models, constantly extending with new releases. Dashboards and story-telling.

It has allowed a shift from IT-centric enterprise reporting to business-centered development of ad-hoc and enterprise reporting, in partnership with IT. This brings significant extra agility to the organisation and a model of greater co-operation between business units and IT department.

As with all products there are many areas that can be improved. Tableau actively encourages suggestions from its user community, allowing for voting on what features to include it future releases. http://community.tableausoftware.com/community/idea

3 years, starting with Tableau 6.0.

No significant deployment issues. With a sufficiently resourced infrastructure (CPU/RAM/Storage) the product is easily deployed. Tableau helps with the necessary specifications.

It is a mature and very stable product.

Scalability is very good, especially with release of Tableau 8 which brought 64-bit and multi-threading. Extends to hundreds of users on a single server in my organisation without any issues and has capability to include clusters of servers for larger organisations.

Customer Service: Very good. Very little need to deal with them on an ongoing basis due to the robustness of the product but on the occasional time we need some help they are very responsive.Technical Support: Initially very good with strong technical support easily reached. As the Tableau user-base has grown quickly there are more formalities to reaching support now but still top-quartile. Again little need to lean on them due to the stability of the product and strong online documentation and forum support.

Oracle Discoverer. Switched because we needed to move to a partnership model between IT and Business units. While Discoverer allowed for power users in the business to author reports its metadata layer and underlying database technology required more intensive IT support. Tableau enables the business user while giving more agility to work together to deliver ranges of enterprise solutions.

Straightforward. Get a good server and provision it according to Tableau’s technical advice, install, and you’re away.

Mainly in-house, some support from Tableau themselves and also a local Tableau partner. Expertise of partners not great at the time in Europe but has matured considerably over the last few years.

Commercially sensitive.

Commercially sensitive.

Sas Microsoft SSRS Qliktech Oracle OBIEE Microstrategy

Assess your own strengths and create a preferred architecture. Then see if Tableau fits some of your needs. For anything significant in scale you will need a robust underlying data architecture, it won’t do all of your ETL. While it is possible to create and deploy artifacts very quickly without formal training, it is worth sourcing some to help you leverage the best features of the product.

Ease of use. The power to do anything I want to do. The ability to connect to any data. The ability to merge ("Blend" data from multiple sources). Built in "best practices" in data visualization. Statistical capabilities with the "R" integration.

I'm a consultant - specializing in Tableau. It allows me to go into a client and be productive immediately. Also, it's ease of use helps me get in the doors, initially - I can walk in, connect to a client's real data, and find insights from that data, in a 30 minute meeting.

Everytime I make a request for a new feature, it is, typically, in the next release. I would like to see some additional calculation functions - maybe some statistical one for clients that do not want to have to learn R. As in every product, there are things it does not do, but, I've never had a user need I could not meet.

I started with Tableau Desktop in 2005. At that time I had been using Brio Query, Cognos, and some others. Once I saw Tableau, talked to the founders and heard where they were going, I started leaning toward Tableau & I've never looked back!

I've had no deployment issues. With some clients that have "specialized/custom designed environments", it may take a few minutes/hours longer to get everything running, but, Tableau Support has always been there for me.

I have had a couple crashes - usually linked back to something stupid I did in my Windows machine. I've done some work with the latest Mac version - have had no issues, in it...

Never. I do a BILLION+ record demo on my notebook, with sub-second response time. As in any other tool/application, proper design is still needed. Tableau affords me the advantage of being able to implement increment aggregate data sets without having IT involvement. THAT is BIG!

Customer Service: Excellent - best Customer Service in the industry, from my experience. I've never had a question or issue where I did not feel like I was their top priority...Technical Support: They suffered some growing pains, for a while. But, they seem to have implemented processes and procedures that aid in the support function. Right now, I rate them as excellent.

I was a Cognos and a Brio user / developer. Every update became more fragmented and harder to use - always seemed to be from acquisition, not smart & integrated, development. As an experienced BI consultant, I saw that Tableau's direction was where they all should have been going. Switching was the smartest business decision I ever made!

Server and Desktop install the same way. Double-click on the installer program - click "Next" a few times. Done. You can customize the Server installation, along the way. in many cases, that is not needed. The whole process is easy and fast. Desktop installs in a minute. Initial Server installation can take 10 minutes.

I've always done my own Tableau installations and upgrades - too easy to think about paying someone. There are consulting companies, that specialize in Tableau, for businesses that have too few resources, or, might have a complex environment. For the most part, Tableau Support can help with installation issues. Once set up, I advise clients to work with experienced consultants, for a short period of time, to set up a "production process".

As an independent consultant, I have no "projects" of my own. Two comments, 1. My entire income from consulting is based on my Tableau knowledge. In that sense, my ROI is an infinite percent. 2. I've seen clients find actionable insights so fast, and with so much bottom line impact, that the cost of implementing an enterprise environment was paid for, up front, from a two week trial copy of Tableau Desktop.

Tableau Desktop is $1999 per named user (Professional version). There are no add-on fees. Mapping, census demographics, R interface, ALL data connectors - are all included... From my perspective, and from my client's perspectives, the pricing model is ideal. You get it ALL for one price - no issues after the fact...

Yes & no. No real "project" to review where I was going. Many times, the client dictates what I would be using. As I developed into more a higher level consultant, I was always looking at new products, and updates from existing ones. In the last nine years, no one has come close to unseating Tableau as my choice...

Start NOW, In the free, full offering trial (2 weeks), coupled with the free on-demand training and passionate & active user community, you will be amazed at what you can accomplish. Many find they PAY for it, BEFORE they buy it! If you need help, there is Tableau Support, Tableau Consulting and a bunch of us in the independent world, all ready to assist.