Symantec Proxy Room for Improvement

PL
General Manager & founder at a engineering company with 11-50 employees

The solution can be improved by making the deployment much more user-friendly. The deployment methodologies really need to be looked at, and there needs to be authentication for the user so the user has to authenticate before they get onto the internet as such so we know and can track that this particular user is for example going to skynews.com or facebook.com or whatever that URL is. 

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Muhammad Salahuddin - PeerSpot reviewer
Unit Head - Network and Security Solutions at FPM Solutions

The deployment is quite difficult.

Their support is not as per the standard, and that makes it quite difficult to deploy the product. It needs very high expertise to deploy the product line.

They're not addressing issues in a timely manner. They seem to be continuously backsliding.

It is an expensive product.

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Vinit_Shah - PeerSpot reviewer
Senior Technology Consultant at Malomatia

Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down.

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Buyer's Guide
WAN Optimization
November 2022
Find out what your peers are saying about Broadcom, F5, Allot and others in WAN Optimization. Updated: November 2022.
655,113 professionals have used our research since 2012.
TO
Security Product Manager at a tech services company with 201-500 employees

Support response time and case resolution could be improved.

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Samer Hamadeh - PeerSpot reviewer
Senior Information Security Engineer at SOCIALEYEZ

There are performance issues with all of the proxies. In the middle of the project, it will cause some delay. It will disconnect the internet connection. Many clients have complained about it.

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Pedro Chidumo - PeerSpot reviewer
Systems Administrator at a financial services firm with 1,001-5,000 employees

The user interface could be improved, and the price could be lower as well.

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SR
Senior System Administrator at a computer software company with 1,001-5,000 employees

The technical support should be improved.

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RC
Cyber Security Engineer at a comms service provider with 51-200 employees

The solution could improve by having better documentation.

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Buyer's Guide
WAN Optimization
November 2022
Find out what your peers are saying about Broadcom, F5, Allot and others in WAN Optimization. Updated: November 2022.
655,113 professionals have used our research since 2012.