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Splashtop Remote Support Room for Improvement

Chief Alchemist/ IT Operations Manager at DFC International Computing

The packages that Splashtop has, tend to be a little bit confusing and should be simplified.  They have 12 packages and by comparison, TeamViewer only has three packages available.

The differences between the MSP packages and the IT support packages are difficult to determine the differences between the packages and there comparisons are not necessarily apples to apples.

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Clerk at a insurance company with 51-200 employees

The price of the solution is middling. 

The integration features could be better. Going forward, the appearance or way to remote or add security could stand improvement. 

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