Splashtop Remote Support Room for Improvement

OA
Clerk at The Malaysian Insurance Institute

Splashtop Remote Support needs to improve customization. 

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OA
Clerk at The Malaysian Insurance Institute

The price of the solution is middling. 

The integration features could be better. Going forward, the appearance or way to remote or add security could stand improvement. 

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DF
Chief Alchemist/ IT Operations Manager at DFC International Computing

The packages that Splashtop has, tend to be a little bit confusing and should be simplified.  They have 12 packages and by comparison, TeamViewer only has three packages available.

The differences between the MSP packages and the IT support packages are difficult to determine the differences between the packages and there comparisons are not necessarily apples to apples.

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Buyer's Guide
Remote Access
March 2024
Find out what your peers are saying about Splashtop, Microsoft, Parallels and others in Remote Access. Updated: March 2024.
765,234 professionals have used our research since 2012.
JS
Support Engineer at a tech services company with 501-1,000 employees

The solution should add more options and tools for shortcuts, administration, etc. 

The solution should add more server storage or a cloud extension for saving items. 

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Buyer's Guide
Remote Access
March 2024
Find out what your peers are saying about Splashtop, Microsoft, Parallels and others in Remote Access. Updated: March 2024.
765,234 professionals have used our research since 2012.