Antonis Mathioulakis - PeerSpot reviewer
Owner at M&A Solutions IKE
Real User
Top 20
Stable, scalable, and reliable wireless equipment

What is most valuable?

It's very reliable and it's easy to use. If you need more analytics regarding Smart Zone, IoT, or SOP platforms, it's great. But mostly, it's reliable wireless equipment.

What needs improvement?

The Ruckus platform in general could be improved — it could be more user-friendly.

Ruckus should be more customizable, especially regarding KPIs and analytics.

For how long have I used the solution?

I have been using Ruckus Wireless for three years.

What do I think about the stability of the solution?

Ruckus is both stable and scalable.

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Ruckus Wireless
November 2022
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How are customer service and support?

The customer support is average; overall, it's pretty good. But most of the companies in this area provide the same technical support.

How was the initial setup?

The initial setup is pretty easy. Deployment only takes a few minutes.

What's my experience with pricing, setup cost, and licensing?

Ruckus is an expensive solution.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of eight. I would absolutely recommend Ruckus to others — 100%.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Infrastructure Manager with 51-200 employees
Real User
Allows us to have the same SSID for several devices and is straightforward to deploy

What is our primary use case?

We use it for WiFi in our company.

What is most valuable?

There can be the same SSID for several devices.

What needs improvement?

The software should be made more stable.

For how long have I used the solution?

I have been using this solution for three or four years.

What do I think about the stability of the solution?

It is better than before.

What do I think about the scalability of the solution?

Its scalability is enough. There are 10 to 20 users per device.

How are customer service and support?

Their support is enough for us.

How was the initial setup?

It was straightforward. The deployment took one week or two weeks.

What about the implementation team?

It was done in-house. We have two people for its maintenance.

What other advice do I have?

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Ruckus Wireless
November 2022
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Helgi Baldvinsson - PeerSpot reviewer
Electrical Engineer at Mannvit
Real User
Reliable, straightforward installation, and scalable

What is our primary use case?

We use Ruckus Wireless for wireless network connectivity in a hotel.

For how long have I used the solution?

I have been using Ruckus Wireless for approximately five months.

What do I think about the stability of the solution?

Ruckus Wireless is a reliable solution.

What do I think about the scalability of the solution?

The scalability of Ruckus Wireless is good.

There are approximately 500 users using the solution.

How are customer service and support?

I have not contacted the technical support from Ruckus Wireless.

How was the initial setup?

The initial setup is straightforward, it did not take very long to do. All you need to do is plug it in.

What's my experience with pricing, setup cost, and licensing?

The price of Ruckus Wireless could be better. I have heard it is more expensive than other solutions.

What other advice do I have?

I rate Ruckus Wireless a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Solution Manager at Cibercol Informatica
Real User
It offers wider coverage than comparable solutions, with good support and pricing

What is most valuable?

The biggest advantages of Ruckus Wireless are pricing and support.

What needs improvement?

I think it would be nice if Ruckus offered the option of a cloud interface for easy configuration of Ruckus Wireless.

For how long have I used the solution?

We've been using Ruckus Wireless for three months. Our company is a Ruckus integrator.

What do I think about the stability of the solution?

I've only worked with Ruckus Wireless, and it's okay for me. We've had no problems with stability.

Which other solutions did I evaluate?

We looked at other vendors, and I think Ruckus Wireless offered a larger range.

What other advice do I have?

I rate Ruckus Wireless 10 out of 10. It's the best wireless solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at REDCO
Reseller
Top 5
No improvements necessary

What needs improvement?

There is some strain with Ruckus because of various buyouts involving the company used for data centers and the cluster.

What other advice do I have?

I don't have any problems or improvements to suggest for this solution. I would rate it as nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: November 2022
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