It can run scripted tasks automatically over and over without intervention. That is what it does and the part that I really like because repetitive tasks need to be done over and over, day after day, no matter what day of the week it is. It is difficult to have staff do these manually and consistently, especially over weekends or through the night. Instead, you can have OpCon do them.
Vice President of Information Technology at a financial services firm with 201-500 employees
ML
Data Center Manager at a insurance company with 1,001-5,000 employees
We're also starting to use its Self Service and Solution Manager. My team in the data center and some of the development team use the Self Service. Developers are using the Self Service for upon-request jobs for their testing. They used to have to go through us to schedule testing and now they can just go on and kick it off all they want. They have also really appreciated that they have access to view and/or submit jobs.
Senior Core Systems Specialist at a financial services firm with 201-500 employees
It has streamlined operations, specifically with the timing of our processes. We don't have to worry about if things are going to run at a certain time. The automation allows us to say, "Okay, we want this to run at this time, and this to not run until that is done." So, it has really streamlined the accuracy and timeline of when jobs run throughout the day.
System Administrator at a financial services firm with 51-200 employees
The automation of processes is the most valuable feature. One of the major hurdles for us over the last few years, before we found OpCon, was to make our nightly process happen automatically. Being a bank, we have nightly update processes that have to happen for posting transactions, for example, and it was a huge load off our department to have that automated.
System Analyst at a financial services firm with 51-200 employees
Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process.
RJ
Manager, Computer Operations at a financial services firm with 501-1,000 employees
There are a lot of valuable features. The version that we're currently casting, Self Service, is going to be the most valuable to us. It is going to allow us to open up the doors, broaden our automation capability and help other business units to be able to automate a lot of the little things that they do from day to day. I'm really looking forward to being able to help other areas with their automation needs. Self Service is really key.
JR
Operations Manager at a construction company with 1,001-5,000 employees
The stability of this solution is awesome. It's the only product I've ever seen that you can actually build to fix itself if it has a problem. You'll build something and, if you find an issue, you can say, 'Hey, if this happens again, do this to correct it.'
Information Systems Manager at a financial services firm with 1,001-5,000 employees
The biggest thing that we like about OpCon is how easy it is to trust it once we put the automation in place. Once we put whatever that job or schedule is, if we have the proper settings and conditions and we understand the components of OpCon in itself, we can go from a manual process to an automated process. We allow our team to get time to rest and have time to handle other things.
Systems Developer at a financial services firm with 51-200 employees
Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds.
Manager at a financial services firm with 1,001-5,000 employees
The core system is the most valuable part: being able to view the processes that we've never really been able to view as a whole before. That is super-helpful, as is being alerted when issues arise.