Microsoft Intune Valuable Features

Gaurav Chandola - PeerSpot reviewer
Senior Associate Specialist at a financial services firm with 1,001-5,000 employees

The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices.

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Prateek Agarwal - PeerSpot reviewer
Manager at Indian Institute of Management Visakhapatnam

I like

  • all the security features it has
  • the graphical user interface, which is very smooth. 
  • the fact that it is very easy to understand
  • the integration with other applications.

There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way.

You can adjust your security policies and any other rules with the solution and apply them to specific groups or specific users. Overall, it is a highly customizable and easily manageable solution.

Integration with Microsoft applications like Microsoft Office, Microsoft Dynamics, and 365, is very smooth. As far as MS applications go, it is a very good solution to work with. Microsoft Endpoint Manager is a solution for every organization that is using Microsoft applications or Azure, whether on-premises or in the cloud. It is a well-suited application for those environments.

We are also using Conditional Access along with the rule-based features. We apply them to specific users in a group so that they can't access particular user data, such as column-based or tab-based data. It can be hidden from those specific users in the groups. Conditional Access can be used to allow or block access to on-premises data based on policies. When we use Conditional Access, it is typically a combination of device compliance policies so that only the compliant devices can access or exchange data between the sources and destinations.

Permission Management is a part of Conditional Access. It is very transparent and very easy to use. Within a few clicks, you can easily configure which devices you want to permit and which devices you want to deny, whether it is for Amazon S3 or Google cloud. Because we are using Microsoft Azure, we are typically working with Microsoft SQL Server, Microsoft Office 365, Dynamics, et cetera. But it works well with all applications. That is helpful because we do not want compatibility issues.

For example, if there is a compliance policy in the organization, you can allow specific mobile devices into an application so that only a specific group of users can access it. The rest of the users can't access it as there might be confidential data there. You can implement that with Conditional Access policies.

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Mike Sanlon - PeerSpot reviewer
CTO at Sojitz Logistics Corporation of America

The integration with macOS and mobile devices specifically iOS, iPhones, and iPads was challenging in the past, requiring separate solutions and manual processes. Fortunately, now everything is streamlined into a single, unified platform.

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Buyer's Guide
Microsoft Intune
April 2024
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
Sathish Veerapandian - PeerSpot reviewer
DevSecOps CISO Architect(Feature Engineer 3)- CISO Cyber Security Dept at ING

Intune allows you to create policies for managing mobile devices and mobile applications. Mobile application management targets and protects only the application. It will create a container for your application on the mobile device, securing the container and application. Mobile application management allows you to set limits on what employees do in specific applications that contain corporate data, such as Microsoft Outlook.

Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives.

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Muhammad Javed - PeerSpot reviewer
Head Of EUC at Telenor Microfinance Bank (TMB)

Intune's unified endpoint management platform is invaluable.

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NS
Microsoft architect at Kyndryl

One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop. Whether on iOS, Android, or other mobile devices like tablets, users can effortlessly access essential tools such as email, Microsoft Teams, and custom business applications, enhancing productivity. This capability became especially crucial during the COVID-19 pandemic, when remote work setups became the norm, making Intune a prominent solution for remote access to corporate resources.

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Patrick Jacquet - PeerSpot reviewer
IT Director, Network and Security at Resideo

As a Microsoft 365 user, we found Microsoft Intune to be a practical choice since it was already included in the bundle. The solution was effective, so we didn't need to look for other options or invest in additional tools. Intune performed the necessary tasks efficiently, making our decision straightforward.

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ManojNair4 - PeerSpot reviewer
Founder/Director at Augesys Solutions Pvt Ltd

Intune can set policies on each machine. I can create rules and apply them to individual machines. It's much easier than using the Azure AD system.

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Intekhab Ahmad. - PeerSpot reviewer
Senior System and cyber security administration at Tankeenhr

The reporting and analytics features in Microsoft Intune have been a lifesaver. In the report section, I can quickly identify device issues, compliance problems, or deployment failures. It provides a clear overview, allowing me to take immediate action, whether it's redeployment or manual adjustments, keeping everything in check and running smoothly.

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Kevin Egger - PeerSpot reviewer
Information Technology System Engineer at a tech consulting company with 201-500 employees

The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and switch them. 

It's a big deal to be able to assure an insurance company or auditor that our endpoint devices are effectively managed. Intune is a solid solution if you use Microsoft and Microsoft 365 products.

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Danny Nagdev - PeerSpot reviewer
Founder at LetsReflect

Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune. We previously used to do this through group policy for Active Directory, and now, we use Microsoft Intune for managing devices. This is the best thing about Microsoft Intune.

Apart from Microsoft Windows, we can do remote device management of Android and iOS devices. We can enforce security policies for Android and iOS devices.

The user interface of Microsoft Intune is good. It is easy to use.

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Shrikant Pillay. - PeerSpot reviewer
Associate Director- Infrastructure Presales at Kyndryl

The system as a whole is immensely valuable, proving to be highly helpful and practical.

There has been a noticeable increase in productivity for both my organization and clients. The primary factor contributing to this enhancement is the user-friendly nature of the platform, coupled with effective technical support.

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Pratik Dave - PeerSpot reviewer
Director at Destino Infotech Pvt Ltd

One of the biggest advantages is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass. This means we can manage all our devices from one central location.

A particular advantage is its tight integration for managing Windows devices. Since Intune is a native Microsoft product, it offers a more comprehensive and streamlined experience compared to many third-party solutions.

For mobile device management, Intune includes all the capabilities and features we'd expect from other vendors. However, it goes a step further by allowing us to secure Office 365 apps without needing full device management. This is a significant advantage when compared to other MDM solutions.

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Jon McWilliams - PeerSpot reviewer
Senior Technology Specialist at CMIT Solutions

The Asset Management and Auto Pilot are valuable features.

One of the other features we leverage is the single sign-on that Intune facilitates.

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Syed Muqthiar Ahmed - PeerSpot reviewer
System Specialist at BMIT SOLUTIONS

I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune.

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JA
IT Project Manager at Orange España

All the features are good. It has the ability to handle mobile device management and all your security infrastructure. But one of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility. You just turn on the new machine and synchronize it and Windows Autopilot does the rest.

It provides centralized administration of all our mobile devices for updates, security, patch management, and upgrades.

Also, because our team is spread out and there are users who work remotely, if their devices are stolen, damaged, or lost, we can wipe their data at our end so that there won't be any data loss. There might be useful information about our organization on the device. Because we can easily wipe their data, no third party can access that data.

In addition, it is easy to roll out policies and configurations to N number of devices.

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CJ
Deputy Director Information Technology Operations at a financial services firm with 5,001-10,000 employees

It is quite easy to manage. From what I have seen, it is very easy to check through. It is very basic. I do not need to be a rocket scientist to manage it. It takes a little bit of experience to set it up if you have never done it before. From a manageability point of view and ease of use, I would give it an eight out of ten rating.

It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints.

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Amel Benali - PeerSpot reviewer
Head of Technology at a manufacturing company with 501-1,000 employees

Its most valuable aspect is the seamless onboarding and offboarding of new users, whether it's for a computer or a mobile device. This process is remarkably straightforward. Additionally, while not explicitly security features, there are safeguards in place that enhance safety. For instance, if a user reports their computer as stolen, you can promptly lock it and erase all data remotely. This means you can secure the hardware even without physical possession of the device. It goes beyond safeguarding just the Microsoft 365 user account; it extends protection to the hardware itself. It also served as a means to efficiently manage our inventory. Through Intune, I could easily access a comprehensive list of all the computers, tablets, and company-owned devices. This streamlined the process of accounting for new devices in our stock, eliminating the need for separate tracking outside of the Intune platform.

The capabilities of the Intune suite are seamlessly integrated with Microsoft 365 and Microsoft Security. This integration, especially with Microsoft 365, is crucial for us as it enables clear visibility into the association of devices with specific employees. Additionally, it facilitates tracking the usage of applications by different groups. The integration with Azure Active Directory further enhances the importance of the overall integration for our operations.

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Nagendra Nekkala. - PeerSpot reviewer
Senior Manager ICT & Innovations at Bangalore International Airport Limited

The standout features of Intune are its excellent mobile device management and highly effective application management capabilities. They streamline our operations and significantly enhance security measures.

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WB
Service Delivery Lead at a tech services company with 10,001+ employees

Generally, we find it quite useful. We don't use it to the full extent. We've only got a P1 license, but generally, the application health and the ability to create and manage policies are valuable. We can split them very quickly into groups, multiple policies, etc. So, it's those core basics that we use, but they work very well.

It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues.

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Nathan Piratheepan - PeerSpot reviewer
Security Executive at a tech services company with 10,001+ employees

The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management.

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Joel Amate - PeerSpot reviewer
Project Engineer at a computer software company with 51-200 employees

Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows.

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SM
Enterprise Computing Services Manager at a government with 10,001+ employees

Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly.

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BR
Information Technology Supervisor at Cybalink Solutions

The most valuable feature is Intune's ability to lock and remotely wipe devices when a user loses them. We can prevent any unauthorized access.

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BENDER BENEDICT - PeerSpot reviewer
L3 Technical Support Engineer at SV Gaming Limited

Intune's most valuable features are the device, compliance, and configuration policies.

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OO
CISO at a financial services firm with 201-500 employees

Intune plays a crucial role in ensuring the security of hybrid work environments and safeguarding data on both company-owned and BYO devices. While it functions seamlessly for mainstream devices, including Dimensional and others, there might be some challenges with certain brands of personal devices. However, overall, Intune provides a comprehensive platform where both corporate and partner devices can coexist securely.

The utilization of Microsoft security signals, coupled with the impact of Intune on our organization's security, is a pivotal aspect of our strategy. While there may be some limitations in the user interface when dealing with BYOD scenarios, the synergy with Microsoft Defender solutions is noteworthy. The seamless integration within the Microsoft suite ensures a cohesive security approach. Additionally, the incorporation of phishing information and tracking numbers further enhances our security posture, especially when dealing with partner devices atop the Microsoft Defender platform.

The integration of Intune suite capabilities with Microsoft 365 and Microsoft Security for both cloud and on-premises managed devices is highly valuable. The suitability depends on the specific requirements and the number of users in a given scenario.

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Srini B. - PeerSpot reviewer
Senior Manager Information Technology Infrastructure at a financial services firm with 11-50 employees

Autopilot is the most valuable feature of Microsoft Intune.

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BH
IT Systems Admin at a government with 10,001+ employees

The tool's most valuable feature is Autopilot. 

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Narendra Singh. - PeerSpot reviewer
SR IT administrator at Cardinal Integrated Technologies Inc

Device management allows us to control devices remotely, push applications from the cloud, and use autopilot. Autopilot is the most valuable feature.

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Qayoum Shapyade. - PeerSpot reviewer
Technology\Cloud Architect | IT Infrastructure Security & Compliance at IDFC FIRST Bank

Autopilot is the most valuable feature.

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Rupesh Thakur - PeerSpot reviewer
Security Practice Lead at Crayon Group

The most valuable includes managing everything from a single console.

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SS
Chief Digitalization Executive at a energy/utilities company with 1,001-5,000 employees

The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application. This is really helpful in controlling data breaches.

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WO
Information Technology System Administrator II at a government with 51-200 employees

We are using it for its DM Hosting, user hosting, and end-to-end deployment as well. It is all very nice.

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RK
End User Computing Architect at a consultancy with 10,001+ employees

A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves. This streamlines the process and saves IT time.

Another key benefit is zero-day productivity. During enrollment, the user has access to the applications and settings the organization needs them to have, making them ready to work immediately. Intune essentially pre-configures the device based on the user and organization during enrollment.

Finally, Intune offers easy patch management for various endpoints, including Windows 10, 11, and Macs. Deploying upgrades and monthly patches is significantly simpler compared to other solutions, both from Microsoft and third-party vendors.

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Soundar Rajan - PeerSpot reviewer
VMware Administrator at Ingram Micro Saudi Arabia

It is user-friendly, and the performance is also good. It is a convenient product.

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NC
PH IT Manager at Primal Cloud PH

The policy and compliance monitoring of devices and the software deployment are most valuable.

We have a bird's eye view of what is happening on the endpoint.

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Boris Byll - PeerSpot reviewer
Customer Technical Support at a comms service provider with 11-50 employees

Intune enables us to manage our devices from anywhere. 

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AndreMuzerie - PeerSpot reviewer
Head Of Sales at JustSolve

For me, there are many strong points in the solution. Firstly, the skills are readily available. That's one of the things. There's a lot of Microsoft expertise in the market. 

Also, they've invested a lot in their software and continuously updated it. So I think those are the things that are very important to us.

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NK
Lead - Warehouse & Logistics at a comms service provider with 10,001+ employees

I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions.

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Dave Maes - PeerSpot reviewer
Mac Engineer at A+E Networks

The ability to switch between Affinity and non-Affinity enrollment is great. 

The wiping features are very good. 

The capacity to create more profiles and switch between corporate and personal devices are beneficial features.

One of the main advantages of Intune is that it's a Microsoft product, so it integrates with the other MS products we use.

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BC
Assistant Manager at Melco Resorts & Entertainment

We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera. Compared with AirWatch, I think it's easier to manage the devices and the profiles in AirWatch. Intune has a lot of options, but I've only been playing around with it for a few months.

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Anand Rathod - PeerSpot reviewer
Consultant at Infosys

The features I found most valuable in Intune are its user visibility and troubleshooting options. With Intune, I can easily search for a user and see details about their devices and real-time activity. The advanced audit log is especially helpful for diagnosing login and communication issues. Another standout feature is Autopilot, which simplifies machine integration by automatically adding devices to the domain when they are logged in.

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HS
IT Expert at TechnoMS

Configuration profiles, remediation, scripts, and auto-pilot features are very good.

The user experience of Intune is very good for me. The user interface and navigation are very simple and clear. It is very easy to use for managing Windows, iOS, and other environments. People at IT level one and level two will find its console very simple to use. It is very useful.

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Lokesh Mansharamani - PeerSpot reviewer
MDM Architect at a tech vendor with 10,001+ employees

Intune's feature that I have found most valuable is its auto-pilot feature. The main thing is that it keeps building it. Also Intune's capability in terms of Mac, which is slowly increasing, although the customers are moving towards vMOX and leaving the Intune just because of its limited capability with Mac, though it has already been enhanced. More features include the conditional access and the app production policies with respect to BYOR devices. These have been increased a lot in terms of security.

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TC
IT Systems Administrator at a outsourcing company with 5,001-10,000 employees

The product’s biggest advantage is its ability to unlock a large number of devices remotely. It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged in to their devices.

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PA
Communication & Collaboration Department - Global Messaging & Mobility Specialist at a pharma/biotech company with 10,001+ employees

The integration with conditional access is great. That's maybe the most important aspect of the solution.

The pricing is very good.

We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product.

For the most part, the solution is stable.

As a cloud solution, the scalability on offer is great.

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RR
Microsoft Intune Specialist at SherWeb

The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side.

The App Protection policies are very effective. With these policies, we can separate the corporate data and personal data. We can block the sharing of information from personal data to corporate data and vice versa.

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MS
Owner at a tech services company with 1-10 employees

One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects. This integration provides a centralized platform for managing and enforcing policies, ensuring the stability of configuration data across devices, resembling the familiar functionalities of traditional group policies in an on-premises Active Directory environment.

In utilizing Intune's endpoint privilege management feature, I've primarily focused on configuring VPN access and certificates, although I'm not an Intune specialist. It's versatile enough for both configuring VPN access and managing large-scale IoT servers. For instance, in building management systems, especially in large structures like bank buildings, where numerous actuators are involved, configuring and securing them becomes a complex task. Intune proves valuable in this context. However, it's essential to recognize that while Intune serves as a powerful tool, relying solely on it is insufficient for comprehensive system security.

The integration of Intune capabilities with Microsoft 365 and Microsoft Security is crucial. As mentioned earlier, securing your machine requires tools like a developer endpoint, and relying solely on Intune may not be sufficient. While Intune allows configuration and deployment of Defender for Endpoints, having a dedicated tool is essential. The unique selling point of Microsoft lies in its seamless integration, especially notable for those working with Linux systems, where Microsoft's comprehensive integration sets it apart.

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TM
Assistant General Manager at ELEVATE Solutions Limited

The product is very useful in terms of Windows Information Protection. Our employees, if they try to leak data will not be able to as the data is encrypted. Intune keeps our data encrypted. If you send me an email, that email is stored on my personal OneDrive. I cannot store that email in my WhatsApp, for example. I cannot store my data anywhere else. The data protection on offer, therefore, is great. 

The initial setup is very easy.

We can use the solution with the Active Directory, which has many policies. We can restrict and protect devices accordingly. 

The solution can scale.

The stability is great.

The cost of the solution is great and was recently lowered to make it even more affordable. 

Intune has a lot of great features and we have yet to utilize 100% of their offering. 

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JV
IT Systems Administrator at a energy/utilities company with 1,001-5,000 employees

While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me.

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James Mcelhinney - PeerSpot reviewer
Security, Risk and Compliance Officer at a tech services company with 11-50 employees

It's excellent. Top-class product. 

Fundamentally, MDM is the ability to centrally manage all of our endpoints in terms of the policies applied to them, along with all the actions we can perform on the devices themselves. 

We need to harmonize policies across all machines, update them in real time, and get reports. So, all endpoints constantly communicate with Intune, allowing us to view, disable, restart, and push new policies at any moment. It's this centralized control over a distributed network of endpoints that's crucial.

Because our endpoints were remote-first, not centrally located, how else would you manage a large network of computers scattered across individual homes? An MDM solution is the only way. That's why it's so valuable. 

We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good.

The reporting is excellent. You can draw what information you want in the reports. So, that's also excellent. I would rate the rating capabilities a ten out of ten as well.

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Paulo Cury - PeerSpot reviewer
IT Infrastructure Superintendent at Tecnobank Tecnologia Bancaria

The policies restricting non-corporate devices on our network and the installation of unauthorized apps are the most effective for managing and securing devices.

The ability to block and erase remote devices is valuable to us, especially when those devices are lost.

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RC
Chief Information Security Officer at a comms service provider with 11-50 employees

While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier.

The user experience with Intune is pretty good, the same as with all Microsoft products, really. Once you're used to one, you can use all of them.

And it's not too bad for securing hybrid work and protecting data on company and BYO devices. As I said, we're using it in conjunction with our Zscaler deployment, so that obviously helps.

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AA
Cloud Solutions Engineer at Upwork

The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage.

The solution offers excellent visibility into all devices connected to the network and whether they are safe or compromised.

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MN
Manager, Information Technology Support at Innoveo

The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies.

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ZW
Senior Associate, IT Operation at a venture capital & private equity firm with 51-200 employees

The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center.

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RS
Senior Solution Architect at a consultancy with 51-200 employees

The many policies available in Microsoft Intune for managing our devices are valuable.

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Eeva Niemi - PeerSpot reviewer
office manager at MaxBuild Oy

The most valuable feature of Microsoft Intune is having all our devices compliant with our policies.

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SA
Cyber Security Consultant

With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines.

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JP
President/CEO at a tech services company with 1-10 employees

The reporting aspect is very nice. It's got about 450 canned reports in it. They're easily customizable. You can get really good granular reports for inventory, patch management, status, and everything. It's very good at reporting.

It's not hard to set up. It's easy to manage.

Third-party patching and other solutions integrate with Endpoint Manager. From that perspective, there's no deficiency. 

The UI is good. You can filter things out so that you'll only see things that are pertinent to your function. 

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JR
Technical Account Manager at a tech services company with 10,001+ employees

The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution. 

You can manage your endpoint's security, as well as your antivirus. 

You can utilize Microsoft services to roll out updates to your Windows clients. 

The Microsoft ecosystem and integration with each other excites me.

Microsoft Intune is straightforward.

Microsoft leads the way in terms of the ease of use of its Windows management services. I would say that a large number of customers, roughly 60 to 80 percent of the industry median, are on Windows devices rather than Mac devices. 

Typically, which systems are used in the real world by their employees.

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PK
Technical Lead at a tech vendor with 10,001+ employees

I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part. 

The Mobile Application Management (MAM) policy is also valuable. I can control applications, and I can secure applications by using the MAM policy. It is very effective and very helpful in protecting our users' data on mobile devices such as iPhones, Android phones, etc. I can apply policies, and I can protect user data.

I can also deploy the software and applications and do configurations. Windows autopilot is there. It is like self-provisioning on employees' computers. That is also an important part.

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VM
Head of ICT division at a energy/utilities company with 201-500 employees

We can securely manage both company-owned devices and personal devices enrolled in our BYOD program. Intune allows us to create different profiles with varying security settings. This enables us to enforce strong security policies while maintaining flexibility. In case of a compromised device, Intune allows us to remotely wipe it, ensuring our data remains secure.

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AJ
Modern Workplace & Systems Engineer at a tech services company with 11-50 employees

Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices. 

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AO
Head IT Engineering at a financial services firm with 501-1,000 employees

It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources.

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GS
Enterprise architect at a retailer with 10,001+ employees

Microsoft Intune's most valuable feature is easy management. It also keeps our devices secure. 

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MH
Director at a consultancy with 11-50 employees

Mobile device management is most valuable.

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JH
Specialized Engineering Manager (Digital Workplace & Unified Communications) at a comms service provider with 10,001+ employees

The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365. If a customer needs Office or collaboration tools, Intune is included. It's for free. If the company has another MDM, normally they are paying for it. This product is included in the license of Microsoft 365. We find that the customers, in general, want to change the solution, to move from another classical MDM to Intune due to the fact that they save money.

If you need only to load a specific profile and you don't have deep security functionalities, etc, Intune is very nice and good.

The initial setup is very simple.

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DB
Director - Cloud Security Services at a tech services company with 10,001+ employees

The key benefit of Intune is its integration with the Microsoft ecosystem. 

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MH
Enterprise Mobility Engineer at a outsourcing company with 11-50 employees

The conditional access policies that we set up are very useful.

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AZ
Solution Specialist FWP at PT. SoftwareOne Indonesia

I like that we can implement conditional access. Microsoft has conditional access for mobile device management, and we can categorize it as a corporate application or a personal application. We can protect it so users cannot copy from the corporate application to the personal application, but users can copy from the personal application to the corporate application. 

We can also make one file with different permission for different people. The name of the feature is Microsoft Azure Information Protection. We can configure it to help the user work from home. They can download the file, and they can operate this file in another place, but the corporate organization still protects it. 

We can also protect user access from a mobile phone. They cannot save the file to internal storage for the mobile phone. They only can save the file to OneDrive or SharePoint drive.

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TS
Security Architect at Wintellisys, Inc.

Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click. Conditional access is another essential feature. 

You can set up two profiles on every device to keep personal data separate from company data, and the employee cannot copy data between them. This is a critical requirement for most companies to avoid the loss of sensitive data.  

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AS
Global Endpoint Manager at a manufacturing company with 10,001+ employees

The solution offers very good integration with broader enterprise systems.

The scaling seems to be okay.

It works well if you have a Microsoft environment.

The solution allows companies to capitalize on costs, especially if they are a Microsoft shop.

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FS
Digital Transformation Consultant at a consultancy with 1-10 employees

The solution has a holistic approach. The device management, application management, identity management, and cybersecurity features are valuable. It brings all of the endpoint and security management tools into one place. It provides complete integration with Microsoft products. It provides full endpoint visibility and IT controls across device platforms.

It makes the security measurements easier to maintain. The user experience is sufficiently good. It helps secure hybrid work and protect data. The tool provides an add-on that integrates artificial intelligence and Microsoft Graph. It is a good development. The product has affected IT productivity in our organization.

It's a good platform for management and security for all kinds of devices. There is less trouble for the users so they can do more. For the IT team, the product provides a guarantee of security. The solution has reduced the risk of security breaches by 30%. It has helped us save on direct and indirect costs. We are a global organization. We need fewer resources and are more secure due to the solution. There are much less incidents based on security.

The tool helps consolidate vendors. There is much more functionality that we can leverage. It has positively affected the security posture of the organization and licensing costs. The capabilities of Intune that are integrated with Microsoft 365 and Microsoft Security are very important. I work in environments that are completely Microsoft-dominated. The more we use Microsoft, the better the integration. It is easier to connect the different parts. I am satisfied with the product’s performance.

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Rob Larkin - PeerSpot reviewer
Technological at Medxcel

I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID. 

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JB
Works at Aura Advanced Tech

Microsoft is investing significantly more in the cloud. For our use and our clients' use, and again, our clients who use Endpoint number over 500, with an increase of 1,000 users. It is effective. It significantly reduces the overhead associated with providing support. It actually works quite well.

View full review »
GF
ISMS Manager & Information Systems Security at AFRICA FINANCE CORPORATION

The ability to manage devices with different sets of policies is most valuable.

View full review »
GY
Global ITdirector at Big Village

Microsoft Intune's most valuable feature is Autopilot. 

View full review »
AP
Technical Manager at a tech services company with 501-1,000 employees

The most valuable feature of the solution is compliance. We have one MDM that works with Windows, iOS, and Android.

View full review »
Bryan Mortensen - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees

The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance.

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KN
Associate Director at a computer software company with 1,001-5,000 employees

Internet-based access with security is what I have found to be most valuable.

It is also a stable and scalable solution. We have not had any issues with technical support as well.

The initial setup is straightforward too.

View full review »
AO
Group IT Executive at a manufacturing company with 5,001-10,000 employees

The most valuable aspect of the product when it is in production is the basic thing it was made to do. We want to be able to allow access to various applications remotely which we can not otherwise do with remote workers.  

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PS
Corporate Sales Manager at Unicorn Post Media Solutions

The synchronization of Intune with other Microsoft solutions is a valuable feature.

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UA
Solution Architect at a computer software company with 10,001+ employees

I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it.

I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure.

View full review »
AS
Architect Lead at a tech services company with 51-200 employees

For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic. Intune also provides us with a lot of flexibility to manage Windows-specific devices. 

Mobile-wise, I like the MAM feature. It provides us with more control over the application identity levels. When combined with Azure, it provides us with multiple opportunities to design and construct a solution that meets a BYOD or CYOD model.

View full review »
DT
Desktop Systems Architect at a media company with 5,001-10,000 employees

Right now, pushing out software and policies is the solution's most valuable aspect.

The pricing and support are great. 

The dashboards, the security, and the customization capabilities work very well for us.

Everything is so tightly integrated with the on-premise solution. 

View full review »
KG
Engineering Specialist at a financial services firm with 10,001+ employees

The most important thing for me is the autopilot feature. Other products have this capability but they have to first integrate with Azure. Because Intune is a Microsoft product, you don't have to do anything explicitly to get this feature working properly.

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JL
CTO at a tech services company with 1-10 employees

The most valuable feature of Intune is the central dashboard for compliance and policy management. It is also handy for asset management and it covers all the basics we need right now.

View full review »
Wasant Udomthreesap - PeerSpot reviewer
Presales Consultant at Noventiq

It's normally able to meet 100% expectations of our customers. 

View full review »
DS
Head of Operations. Risk & Systems at a financial services firm with 11-50 employees

Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider. 

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SN
System Engineer II at a financial services firm with 201-500 employees

I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices. I also like how one user license allows up to five devices.

View full review »
SM
CEO & Founder at Marco Capital Holdings

Its overall integration into Microsoft 365 is great. 

I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management. Linkage to a single pane is probably the best benefit.

I'm looking at it in comparison to other EMMs and there are better EMMs out there. It's still for me at an MBM stage, as it's addressing other areas that make up EMM, however, if you put it in comparison to others, for instance, the overall experience is better. We get OL and DM and we get in the mobile threat detection. We get in a lot of other things into that EMM. 

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MP
Senior Consultant at a computer software company with 10,001+ employees

The most valuable feature is the policy CSPs.

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JC
Senior Engineer Service Delivery at a computer software company with 10,001+ employees

It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions.

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JL
Senior Partner at a tech services company with 1-10 employees

I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal.

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PG
Information Systems Engineer at a healthcare company with 5,001-10,000 employees

It's easy to manage and easy to configure.

We use it to completely manage the devices and access policies. We have app protection policies as well. So when it comes to any person who is outside my current organization, he won't be able to access anything if he's not authenticated. That's a really great feature because data security or data privacy will still be there.

View full review »
RonBrouwer - PeerSpot reviewer
Architect Information Security at a agriculture with 1,001-5,000 employees

There are a lot of features and use cases. We can use it for health status, access control, deploying, et cetera. There are many features for using it.

Technical support is good.

We have found the solution is capable of scaling.

The stability has been good.

View full review »
BV
Senior Account Manager at a tech services company with 51-200 employees

The most valuable aspect of the product is data loss prevention. That's really a benefit of the platform in general.

The solution appears to be stable and scalable. 

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CS
System Administrator Senior at a healthcare company with 10,001+ employees

I cannot think of any particular features which I consider to be most valuable. 

View full review »
FT
Chief Quality Officer at Northwave

It is easy to use and easy to roll out with low impact on users.

It is stable and scalable as well.

Also, the central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored.

View full review »
EM
Transition Project Manager at DXC

The policies on the solution are very good.

The process of enrolling devices is a useful aspect for us.

The features that allow us to control the devices are helpful.

The initial setup is not hard at all.

Technical support, in general, has been quite helpful.

We've found the configuration capabilities to be quite good.

So far, the solution is fast and has an intuitive interface.

View full review »
DR
Senior Information Security Analyst at PicPay

The support is excellent for this solution and the configurations are a good feature. 

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Oktay Sari - PeerSpot reviewer
Freelance Modern Workplace Consultant at AllThingsCloud

There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers. Personally, I like most of the aspects of Intune. I've been working with it for about 10 years. I'm a Microsoft MPP for the Modern Workplace. I like a lot of features. There's no one particular part of Intune that is the best for me. It has developed into a very mature product. About 10 years ago, it wasn't a very good product, but now, Intune is a very good mobile device management platform.

View full review »
JM
Assistant til konsernregnskapssjef & IT integrasjonsansvarlig at a energy/utilities company with 51-200 employees

For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same. 

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SD
Presales Manager at a tech services company with 501-1,000 employees

The dashboard is good.

We find the solution to be mostly stable.

The scalability is good.

We've largely been happy with technical support.

This product works very well for companies already using the full Microsoft suite. 

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BT
IT Specialist at a tech services company with 1,001-5,000 employees

The interface is friendly and well organized.

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SM
Product Owner at a insurance company with 10,001+ employees

The most important part is that they're fast in implementing and integrating with the Windows operating system, as well as how it integrates with other Office 365 products.

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AI
Senior Analyst at a tech services company with 10,001+ employees

Its protection policies are most valuable. It protects mobile devices as well as individual apps.

It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy.

View full review »
AK
Information Technology Solutions Architect at Injazat

It has a useful device management feature.

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MK
Senior IT Field Support Specialist at a retailer with 10,001+ employees

The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was misplaced or stolen. These are the basics for me.

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it_user800550 - PeerSpot reviewer
IT Manager, Applications at a pharma/biotech company with 1,001-5,000 employees

Conditional access has helped 3M tailor and enforce our security policies in the mobile space.

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TL
ICT-consultant at a tech services company with 11-50 employees

Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get.

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TL
Senior IT Security Specialist at a tech services company with 1,001-5,000 employees

I like the group policy management feature, which performs application monitoring and device enrollment.

View full review »
AO
Head IT Engineering at a financial services firm with 501-1,000 employees

The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the  Mobile Application Manager for them so that we won't be able to interfere with their own personal data.

View full review »
Majid-Ali - PeerSpot reviewer
Director Infrastructure Services at Innolytix Pakistan Pvt Ltd

For the price, the features included with Microsoft are appealing.

View full review »
NJ
Senior Manager at a pharma/biotech company with 10,001+ employees

MM and MDM are two useful features that we employ.

View full review »
ML
Intune/Desktop Engineer at a tech services company with 51-200 employees

The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android.

View full review »
it_user816000 - PeerSpot reviewer
Practice Head - Enterprise Mobility, Technology Shared Services at a comms service provider with 10,001+ employees

One of the most valuable features is the overall UI. It's really easy to access, so user interface is very good. Secondly, the enrollment is a nice feature. It is easy to move into the Intune company portal with minimal steps to do so.   In addition, the storage solutions are a nice feature that can be used together with other Microsoft products such as OneDrive and SharePoint. A nice sidebar feature of this is that you can actually restrict the people to mark or store data inside a device and you can bound them to store it in only a white drive and then you can an create an overall encryption around that. For other companies you need to use a container, but not with Microsoft.

View full review »
TP
IT Engineer at a real estate/law firm with 201-500 employees

The solution is easy to use.

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OP
Security Architect at a comms service provider with 5,001-10,000 employees

One of the main features of the solution is it allows the management of many devices in different ways.

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JT
Senior Solutions Engineer at a tech services company with 51-200 employees

It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect.

It is scalable, and it is fairly portable for customers, particularly for those who are already involved in the Microsoft stack.

View full review »
AS
Sr. Microsoft Solution Architect at a tech services company with 1,001-5,000 employees

It has many features, but the most prominent is that other mobile device solutions support more polices. Much more diversion is needed in implementing the policies in different kinds of devices. As I have worked, it has not supported too many policies for android devices. Every 3rd or 4th policy that was supported is for Samsung knox devices. So, most people prefer to use Intune if they want to implement conditional access policies to restrict customer exchange online or exchange user formats emails until their devices comply.

You can publish Apps on the devices and take inventory of the devices, but it's all about the companies who were interested due to implementing conditional access policies to restrict  users. They want to restrict the users in order to access emails until their device is secure and then comply with the security policies of the organization.

View full review »
FA
AVP at a financial services firm with 1,001-5,000 employees

The solution is easy to use and it has good performance.

We can manage all our devices with the policies we want and it is secure. We can apply any policies we want, which gives us more flexibility.

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Hosman Rodriguez - PeerSpot reviewer
Senior Manager Compliance at Appalachian Group

It works pretty well for us.

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SN
Solutions Architect at a tech services company with 10,001+ employees

The mobile application management, MAM, is the most useful aspect of the solution.

The initial setup is very straightforward.

The solution is quite stable.

The product scales very, very well.

We've found the technical support to be excellent.

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MH
Senior Solutions Architect at RTS Cloud AB

At the moment, Autopilot is the most valuable feature.

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MT
CHTO at Timp-iT

The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience.

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SR
Cloud Solution Specialist at a tech vendor with 501-1,000 employees

When a customer asks me about the most valuable features, one is that Intune itself integrates with that entire Microsoft ecosystem. As an individual product, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune, because it plugs into Azure AD Premium, it plugs into Information Rights Management, it plugs into Windows Defender, so you have that single dashboard. It also has an integration with System Center which means again, from a single pane of glass, I can manage everything.

I believe they've just released a Mac OS support so that's great. And it has its own sandboxing.

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SunilkumarGuduru - PeerSpot reviewer
Administrator at a tech services company with 10,001+ employees

This is a great solution for anyone wanting a modern endpoint device management solution.

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VM
Solution Lead Engineer at a tech services company with 1,001-5,000 employees

Autopilot is a great feature. Most users are looking for zero-touch deployment. 

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TS
Network Manager, Enterprise at a tech services company with 11-50 employees

Compliance and the policies that can be set are the most valuable features.

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SK
Associate Architect-Information Security at a tech services company with 51-200 employees

I guess in our company we are using most of the features in Intune. What we use it for is to control the endpoints. We publish some selected applications and the end-users are only able to download and install those applications. They are not allowed to install or use any other applications other than what we provide. We do compliance checking. We run assessments periodically on the endpoints using Intune, and Intune generates reports. Sometimes we need those reports to qualify for our ISO certifications.  

It is a similar thing for customers as well. There is a different requirement but it is a similar idea. For example, if we are engaged with an oil and gas company, they have back-office stations and point-of-sale solutions. In this case, those are Windows systems. What they used to do is they had to manage those solutions manually. They had a contract with some third party. The third-party would go on the sites if there was an issue or something, and maintenance and delivery were all manual. They did not have any EMS (Endpoint Management Solution) at all. The only thing they had was something called a radiant configuration management server. That was only used for configuration purposes, not for maintenance or other troubleshooting.  

The concern and the requirement over delivery was raised because of COVID. No one was able to go to the sites to do the troubleshooting, maintenance, and delivery. The only solution that they had was to engage with us to deploy these solutions on their endpoints. They did not all go with Intune, some went with Workspace One, which is also a UEM solution. So they wanted us to deploy UEM on AWS public cloud, then connect it, wire their MPLS (Multi-Protocol Label Switching) network to the end-point spots and box devices in order to manage them.  

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MD
Senior Digital Adviser at a consultancy with 51-200 employees

Being able to use it to control phones is the most valuable feature. 

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AD
Cloud & Security Technology at a tech services company with 11-50 employees

The most valuable feature for us is the security, including risk analysis and patch management. The management is very important for us.

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PG
Channel Director at a tech services company with 201-500 employees

Its most valuable aspect is it is very connected with the Microsoft ecosystem. 

The solution is stable.

It has the capability to scale.

The monitoring and reporting are okay.

View full review »
it_user921111 - PeerSpot reviewer
Senior Technical Engineer at a tech services company with 1,001-5,000 employees

It is a very helpful and easy solution. When deploying different configuration policies and compliance policies it is helpful. In addition, deployment of applications on devices is a valuable feature.

View full review »
AN
Works at a tech services company with 10,001+ employees

The security features are valuable to us. We have a BYOD (Bring Your Own Device) policy at our organization. Many employees need help managing these devices. Microsoft Intune helps us manage MDM (Mobile Device Management).  We find it provides MAM (Mobile Application Management) to a lesser degree.

View full review »
VP
Delivery manager at a computer software company with 201-500 employees

What I like most about Microsoft Intune is that it's agile and easy to deploy. I also like that it covers the maximum number of policies.

View full review »
VC
CEO at a tech services company with 201-500 employees

By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home.  We have installed Intune to control the user's environment minimizing the chances of any hacking.

Microsoft Intune is secure and integrates well with other Microsoft solutions.

View full review »
AI
Senior Security Analyst at a tech services company with 10,001+ employees

It is very easy to use. It has a very easy interface.

View full review »
VO
Technical Lead-Infrastructure Operations at a manufacturing company with 10,001+ employees

Lately I've been working on the Remote Wipe and Autopilot. Autopilot is one of the best features because we can use it during remote migration. It especially helps in this pandemic situation where we don't need any end-user computing engineer support. If someone wants to remix a machine, we can initiate it remotely.

View full review »
MM
Managing Consultant at a tech services company with 11-50 employees

The biggest thing for us is enforcing logins only from devices that are managed by Intune.

We also use it for enforcing DLP and all of the other security policies that you need for compliance in order to do work for major corporations.

It integrates well with the Microsoft environment. Once it's deployed, it's set and forget.

View full review »
SM
System Engineer at a tech services company with 201-500 employees

Patching for Windows in operating systems is great. Most organizations are going remote now due to this pandemic, so patching is one of the most feasible solutions we can think of — patching end-user devices. Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great. Deploying the security policies to the devices. 

View full review »
it_user1145037 - PeerSpot reviewer
Security Solutions Architect at a transportation company with 1,001-5,000 employees

The most valuable feature is the UEM capabilities.

View full review »
KW
Infrastructure Architect at a tech services company with 5,001-10,000 employees

The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity.

And NOW (last quarter 2017), the ability to co-manage computers with BOTH InTune and System Centre Configuration Manager allows complex application delivery and ConfigMgr reporting etc to add more value.

View full review »
BV
Manager - Technical Support at a computer software company with 1,001-5,000 employees

It provides control over all mobile devices that are being connected to the corporate network.

View full review »
JB
Systems Consultant at a tech services company with 51-200 employees

Conditional access: This feature helps me control uncontrolled access.

View full review »
KL
Team Lead Information Security Control at a financial services firm with 5,001-10,000 employees

The most valuable feature is the scalability.

View full review »
JH
Architect at a tech services company with 11-50 employees

The most valuable aspect of the product is that we are able to send application deployments and certifications for conditional access.

The solution is very easy to install.

The stability is good.

You can scale the solution if you need to.

Technical support is helpful. 

View full review »
TG
Managing Partner at a tech services company with 11-50 employees

The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package.

View full review »
it_user452988 - PeerSpot reviewer
Deputy Manager of Information Technology at a non-tech company with 10,001+ employees

The most valuable feature is the integration with Office 365 and Azure. This is due to having the single sign-on experience, management, and policy deployment directly from the Azure console.

View full review »
HD
Business Analyst at a computer software company with 1,001-5,000 employees

The most valuable features are that users can make screenshots, and devices only need the minimal version of iOS.

View full review »
JP
General Manager at ti724

The valuable feature of this solution is its ease of use. 

View full review »
it_user824247 - PeerSpot reviewer
System Consultant with 51-200 employees

Cloud administration is the most valuable option. No need to install any Management applications.

View full review »
Buyer's Guide
Microsoft Intune
April 2024
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.