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Microsoft Dynamics 365 Business Central pros and cons

Vendor: Microsoft
4.2 out of 5
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Microsoft Dynamics 365 Business Central Pros review quotes

ER
Dec 29, 2021
All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications.
David Hatfield - PeerSpot reviewer
Apr 20, 2023
Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers.
YE
Sep 21, 2020
The vertical covers all aspects of functionality and integrates easily with the existing Office products.
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
SV
May 12, 2022
For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture.
MY
Mar 24, 2021
The initial setup is pretty straightforward.
AR
Dec 28, 2022
The solution's integrations and interface are very good.
JM
Jan 11, 2023
It's quite reliable, and there's a good local provider who can adapt the solution for tax issues.
VL
Feb 27, 2024
The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports.
KG
Jul 3, 2021
I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional.
AA
May 10, 2023
The solution makes everything organized for my organization or enterprise. It makes workflows more than clear.
 

Microsoft Dynamics 365 Business Central Cons review quotes

ER
Dec 29, 2021
Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it.
David Hatfield - PeerSpot reviewer
Apr 20, 2023
The configuration packages can be somewhat tiresome at times, and they can be slow when loading data.
YE
Sep 21, 2020
We need to customize more often than we would like.
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
SV
May 12, 2022
Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information.
MY
Mar 24, 2021
It would be nice if the integration process was easier.
AR
Dec 28, 2022
The solution could include the retail tool in the native version.
JM
Jan 11, 2023
For a big company like us with millions of transactions, the scalability isn't enough.
VL
Feb 27, 2024
There is room for improvement in the ability to reverse or correct transactions more easily.
KG
Jul 3, 2021
Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated.
AA
May 10, 2023
There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn.