OpenText LoadRunner Professional Room for Improvement

HelenSague - PeerSpot reviewer
Senior Performance Testing Specialist at Canadian Pacific Railway

I do not have any big challenges with LoadRunner. I only have some issues with load generators. It is a very common issue, and I hope it will be resolved in the latest release. For example, when we start to run our tests, users get the message that the load generator exceeded 80% of the CPU utilization. Even when the number of users is less, we get these messages. I am trying to resolve it, but it is not going. It is annoying. It is not a failure, but I hope that it will be resolved.

IBM WebSphere MQ testing can be a bit challenging. It can handle that, but I hope that they will build more and more capabilities. We do a huge amount of testing for messaging. Just like aviation, the railway industry is based on messaging. There is messaging to build trains and messaging to create some bills. There are many train movements. Everything involves messaging. I wish that it will be developed more for IBM WebSphere testing. Monitoring is okay, but for testing, I currently have to create Java users. I have to load a lot of libraries from IBM WebSphere and so on. 

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Kulveer Singh - PeerSpot reviewer
Senior Technical Manager at Amtrak

The challenge lies in the time-consuming manual coding and testing. It takes a while to understand it, repeat it with the managers or a business analyst, and then share the reports with stakeholders, and the whole process takes time. So it would be beneficial for us if there is some kind of a dashboard where you can have different rules.

A dashboard with different rules would be beneficial for quick approvals and deployment, reducing the need for extensive meetings and email communication.

It could be improved in some areas to support the latest web technologies. For example, LoadRunner could be improved to better support single-page applications (SPAs).

Another way to improve LoadRunner would be to add better support for testing SPAs. Now, most people are going for WAV 2.0. Most of the applications are single-page applications where the browser is not refreshing. 

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SP
Lead Performance Engineer at a comms service provider with 10,001+ employees

Everybody is going into using it on a non-Windows-based platform. Currently, it is Windows-based, so the product can improve that to support 64-bit and iOS Mac devices.

I recently just got to see LoadRunner Developer, but it is still not fully developed to use.

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Buyer's Guide
OpenText LoadRunner Professional
March 2024
Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
Richard Dachowski - PeerSpot reviewer
Senior Quality & Test Architect at a government with 1,001-5,000 employees

On-premies, the step up for professional (in terms of models) is the enterprise version. However, in the cloud version, you almost have the enterprise right away. On-premises should be the same. However, since the cloud version has grown more in importance, they've expanded it without necessarily expanding the on-premises version. That is why we end up using both deployments.

They need to do some work within the very development environment. They need to have a better way of replaying what data is captured so it looks more like what the actual application is doing. By that, I mean that web technologies have increased pretty rapidly over the last two or three years. They have something called a runtime viewer that you do use when you're debugging your scripts. And in addition to all the other logging that they have, which is very expensive.

There's a reporting part of the cloud that could be improved a little bit. I've been more used to using the analysis program that's on the on-premise software, whether it's LoadRunner Enterprise or LoadRunner Professional. They have three major components of the whole software package is the analysis engine that looks at the data collected by the load test, and that generates a variety of different reports. They do that on the cloud as well. However, I don't know if it's as detailed; however, we maybe do not have much control as to what you want to get.

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Aphiwat Leetavorn. - PeerSpot reviewer
Manager, Director, Share Holder at Marco Technology

The pricing model, selling model, and business model need to be adjusted. For non-enterprise organizations, Micro Focus LoadRunner Professional is too expensive and not worth the cost.

Technical support also needs to be improved.

Everyone wants to make the testing phase easy, and so, the recording feature needs to be more stable for every app and every command application. Right now, the call language is C, and it would be better if it were changed to another language such as JavaScript.

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VP
Senior Manager - Performance Architect at Publicis Sapient

In terms of resource management, you need a lot of high capacity boxes if you need to generate a load of 1,000 or 2,000 users.

This solution has AJAX protocol or TruClient protocol, which gives you frontend stats and web vitals with very few details. This could be integrated further to exactly map any other leading tools for frontend analysis. That is, it needs further enhancements.

Easy maintenance would be good because now if you want to upgrade the version from X to Y, it takes a couple of days. There has to be downtime as well. Operation processes should be faster and should not have an impact for more than a couple of hours.

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Aphiwat Leetavorn. - PeerSpot reviewer
Manager, Director, Share Holder at Marco Technology

The monitoring technology in LoadRunner could be improved. It depends on another tool called SiteScope, but they only took a part of the features of SiteScope. They need to improve on that. If they don't do so, most of my customers will use another tool for monitoring instead of the LoadRunner package.

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SifisoNhlambo - PeerSpot reviewer
QA Performance Engineer at African Bank

Compared to some other vendors, there is a lack of community support. It affects the response time when certain information is needed and not many resources are available. 

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Mahendra Andhale - PeerSpot reviewer
Senior Test Lead at a computer software company with 1,001-5,000 employees

There are a few features that I've seen in other tools that I'd like to see implemented or enhanced.

The installation and configuration process could be more streamlined, especially when it comes to distributed systems.

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DS
Performance Task Consultant at PCS Systemtechnik GmbH

The reporting and GUI have room for improvement.

I want LoadRunner Professional to have the capability to track various statistics from network databases and application servers. Currently, we rely on gathering this information from the respective teams. If LoadRunner Professional could provide this information, it would become our preferred tool.

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Omkar  Sawant - PeerSpot reviewer
Sr. Manager at a manufacturing company with 10,001+ employees

Micro Focus has two separate products for web and mobile applications, which means you have to invest in both. LoadRunner Professional does have a mobile protocol, but it works on very few applications. Merging the two products would be a big improvement, especially if Micro Focus also ensures the on-prem and cloud solutions have the same features. They're also not great with communication, including about important things like new rollouts. 

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RajeevSAwant - PeerSpot reviewer
Head Automation CoE at Truglobal

If they were to add some kind of specific level monitoring, I think that would be very useful. When it comes to the main load of operation, it stimulates the load by using the underlying mechanism, either the API or some other protocol. If they were able to capture the UI aspect as well, that would be very, very helpful. This is an expensive solution and perhaps they could change their modeling to improve that.

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AN
Script analyst at Alpha Citra Siber Indonesia

In terms of improvement, it lacks mobile testing features present in some competitors, like GitMatters, which I find valuable. Adding this capability would enhance the tool's versatility, making it more convenient for testing mobile applications directly.

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KK
Senior Architect at a manufacturing company with 10,001+ employees

Improvement wise, the pipeline should be enabled. It should be embedded as part of the tool itself rather than going with third-party tools.

Monitoring should be more effective as well.

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Venkat G - PeerSpot reviewer
Associate Software Engineer at DXC Technology

Sometimes, we aren't able to see an accurate page view while replying and executing the script. When you are navigating the application side by side, it needs to be displayed on a random viewer. Sometimes we will get a few applications, and we won't get others.

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Abin K Raj - PeerSpot reviewer
Test Architect Applications and Performance at Max Stack Labs

The licensing is not cheap. However, it the client has specific requirements LoadRunner, will likely meet their application expectations very well.

The organizational aspects could be better.  

There should be more integration with more open-source platforms. It would be great if it could integrate with GitLab, for example. 

More features could be added to make it more robust. 

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RS
Senior Consultant at a consultancy with 10,001+ employees

Instead of having too many graphs and tabs, use the analysis section to get a more simplified defect analysis.

In the next release, I wanted to make the defect analysis part easier and more compact to view in the tool itself. For example, if there are defects in the test or some issues in the test, I would like the analysis to be more detailed and easier to understand.

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SG
Senior Manager at Capgemini

The drawback is that it is very expensive.

It is already a well-known tool with a vast number of features. The only issue is what they are actually making up for the asking rate.  A lot of people are unable to pay that much money in the industry.

I would like them to lower the licensing cost and provide better support.

The price is too expensive.

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Gary_Chen - PeerSpot reviewer
Technical Manager at AUSENIOR

I would like the solution to include monitoring capacity. 

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VipulChoudhary - PeerSpot reviewer
Consultant at Capgemini

The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all of the script at one time, so it can be completed in a single click, reducing the time required.

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SJ
Engineer 2 at a computer software company with 10,001+ employees

The installation process and the initial configuration could be a little easier.

We'd like the solution to be a bit more user-friendly.

For someone that doesn't have a lot of experience with the solution, it might be challenging. Even after five years of using it, I still find it challenging. 

The solution can be quite expensive.

There is slow performance when you are opening multiple instances on one machine.

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Vipul-Kumar - PeerSpot reviewer
CTO at Intelli AI LLC

The flexibility could be improved. For example, there are some use cases where I prefer to use NeoLoad rather than LoadRunner because of the flexibility that it provides.

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SM
Manager sap at Southwest Gas Corporation

The tool should consider releasing a SaaS version since it makes more sense nowadays. 

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SD
Senior Consultant at Capgemini

Some form of automation is needed in this product, whether it's integration with CI/CD or providing the facility to import JSON files, so that we can automatically create the scripts. I think it's reasonable to expect that kind of feature. 

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AA
Sr. QA Automation Specialist at Department of Transportation NYC

It's a very expensive tool so I think licensing costs could be reduced. I think their monitoring services in real time could be improved and made more user friendly. 

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VC
Lead Solution Architect at a consumer goods company with 10,001+ employees

One thing I was desiring a few years ago, before StormRunner came in, I was hoping HPE would come out with some of the new tools that are cloud-based, SAS-based performance testing solutions. With StormRunner coming out, it has probably filled that gap.

You should be able to use LoadRunner as a single platform. You should be able to have browser based access. You should be able to run enterprise tests. HPE addressed a little bit of this by taking over the license for the controller and tying it to the load generators. But in an ideal world, just make it a single platform, everything should be like Performance Center.

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SM
Performance Test Engineer at a computer software company with 501-1,000 employees

The solution is complex. Integrating the tool into CI/CD pipelines, dockerizing, and containerization is a bit difficult. It is not as easy and user-friendly as doing it in Locust and Gatling. The solution must be more user-friendly. It should provide integrations with Jenkins or GitHub Actions.

Processes like docking and containerization must be made easy for a tester to do the process. If a process takes ten steps, it must be reduced to two to three steps. We should be able to integrate with Docker, Jenkins, or GitHub within two to three steps.

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RA
Performance Architect at valuelabs LLP

The support and price are the downsides of the solution. Micro Focus should decrease the cost. So, I'll explain one scenario. So, I work for multiple different clients to whom I provide support on the subject matter. Regarding the cost, if you consider 20,000 virtual user hours, if a user uses it for ten minutes, one virtual user is down. And if a user uses, like, 100 users for ten minutes, 100 virtual user hours are gone. So, instead of 100 multiplied by ten, it should be the number of minutes that get converted into hours, and that is the number of virtual hours that should be gone. In pay-per-use, the cost is more, and the unlimited license, like, an unlimited number of executions, costs even more. And mobile solutions, like earlier, could be integrated with the mobile center. Now mobile centers are very costly. So, doing it per device and testing has become challenging. I need to depend on other tools where I need to convert those scripts to LoadRunner and then run the test on this tool. So I need to pay two different software techs for licenses to solve mobile performance testing. In short, if that is done within that system, it could be helpful for us.

The licensing system is not very convenient for me. I would like to increase the number of working hours per license. Also, performance testing on mobile devices could be better.

Performance testing on mobile devices requires external software. You have many tools, and you have other tools which support on-device performance testing. So that tools can be integrated with LoadRunner. But, then the cost becomes high. So, if LoadRunner has some specific specialty, like, any on-device testing would be of a single user. If I connect my USB to a laptop and execute the test on a device, and test the application using the number of, like, one user running it for a certain duration of time, then it would be helpful for me to calculate the response time as well as the well device-level metrics like CPU memory or battery consumption. Right now, LoadRunner is lacking in the aforementioned areas.

Testing your kind of WebRTC protocols, like if you have a streaming application, and I want to join 5,000 concurrent user sessions. So, it is a one-session ID for 5,000 users joining that video session, and there is a tutor who is, like, teaching the lessons to the students. So this is a scenario. It's a kind of video conversation. I just want to analyze the number of users, the user behavior, video quality, audio quality, and how many users get dropped from the call. I think the latest version for 2023 doesn't support a few particular things causing lagging issues. It has an MQTT protocol, and executing a test on the Kafka messaging queue, I don't think we need to write a custom Java code and then we need to build those Java JAR files or load agents, and then, normally, we can run it. So there is a dependency. So there are a lot of Java JAR files we need to substitute and run. So instead of that, if LoadRunner itself has that entire tool set installed in their location, and if you can just plug and play the request, it would be good. If you go to Apache JMeter, it's simple, so if you go for ActiveMQ, I give the configuration details and then give a custom message. It is a simple step where I can execute and push thousands to ten thousands of messages to the queue. But in LoadRunner, it is a complex thing.

It's been three years since we tried to migrate from Micro Focus LoadRunner Professional Version 12.55 to LoadRunner Enterprise 2023, but there is no active support from the team. We did not deploy because of a lack of support. We need a license bundle if all things are to be migrated. We have one TB of data that needs to be migrated to the new system.

For maintenance, I think one person is required, and sometimes to update, like, if you do hundreds of activations and browse the tools, which overall has a slowness in general. So maintaining and creating tables and all those stuff requires

support, and I think one resource is required. The person should preferably be an administrator, and he should be aware of the database, repository file system, networking, and all such stuff.


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HR
Performance Test Line manager at a tech vendor with 10,001+ employees

Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications.

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it_user285924 - PeerSpot reviewer
Sr. Performance Engineer at a retailer with 1,001-5,000 employees

The demo that I've seen today, it sounds pretty cool but it still has some limitations I guess. They thought it is only limited to web and mobile right now, and it's currently not supported for all the products of what we have in performance center. We'll all have to wait and see how they come up with full version of the features.

I would like to see the features what they are saying in the demo for StormRunner, if they can have the features of Performance Center and LoadRunner combined, put it in StormRunner, that would be awesome because StormRunner looks pretty good the way they are explaining, it's like all one stop shop where you can just manage everything from one webpage but it's not complete, it doesn't look like it's complete. If we can get all those other features included in the new one, then that would be awesome.

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GA
Lead Test Engineering at a financial services firm with 10,001+ employees

One of the problems with LoadRunner was always outside sharing. However, now that they are offering a cloud version, this may already work well. 

The infrastructure support can be improved because there are a lot of limitations with the hardware that you can use.

I would like to have better support for adding more users per load generator.

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DA
Test Automation, DevOps & Performance Engineering at a financial services firm with 10,001+ employees

I would like to see easier integration with our CICD pipeline.

The product is pretty heavy and should be more lightweight.

I would like to see a browser extension where we can start the development. This would be helpful because right now, this solution is good for UTM integration and performance testing, but if we want to scale then it is difficult.

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it_user471417 - PeerSpot reviewer
IT QA Test Manager at a leisure / travel company with 1,001-5,000 employees

I think it needs to have better reporting. After you do all the load, you really want good reporting.

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it_user204486 - PeerSpot reviewer
CEO at Infuse Consulting

HP as a company has been slow to move to support modern technologies e.g. Oracle ADF. HP took a long time to support the protocol. The support could be better.

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VG
Regional Head Customer Experience at a financial services firm with 10,001+ employees

My team members predominately used the product to do development but I don't think it needs anything in a way of improvements.

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it_user468291 - PeerSpot reviewer
Senior Manager Assurance Quality, Tests, and Environnements at a financial services firm with 10,001+ employees

It needs to be easier to use. I know LoadRunner so I think it's a tool that's difficult to understand. We are working with specialists to help us, but it's difficult to find those resources. They need to simplify a bit the way the tool works.

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TD
Senior Load & Performance Test Analyst at a financial services firm with 10,001+ employees

If they were able to, I would say that the scalability could be improved. If the costs were not as expensive to upgrade, then we would scale it more.

The initial setup could be simplified.

I would like to see better licensing costs. 

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it_user1124241 - PeerSpot reviewer
Head - Testing Centre of Excellence at NIIT Technologies Limited

The solution is very costly. The cost is very high, especially considering a lot of other resources are available now and they are less expensive. For a small organization, it is very difficult to sustain the costs involved in having the solution or the related fees.

The technical support aspect of the solution could be improved.

Their current dashboard and their reporting is still following the earlier waterfall models. If they can add some things in the reporting, and update it so it is more modern, that would be great.

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AR
Performance Engineer with 10,001+ employees

I have not had a really good look at the newest versions of LoadRunner. The problem I have always had with LoadRunner — and even more so with Performance Center — is that it is not very good with agile delivery and it is very difficult to integrate. Software engineers who have been working in agile delivery have been saying this for some time, and have been having success with alternatives.

Also, Performance Center has historically been quite unreliable and difficult. It tends to fail at collation. I think that is because of the Load Runner architecture that Performance Center inherited. Everything waits until the end of a test to collate and it does not always work out well. I know that Micro Focus has done something about that in the new version. But that is the worst thing that happens: with LoadRunner or Performance Center you run a big critical test and you can't get the results.  

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RV
QA Manager at a tech services company with 1,001-5,000 employees

There is room for improvement of the pilot processing and forwarding results based on the dump analysis. We have a generator, root controller, different agents, and an analyzer, so all of these are very important when it comes to LoadRunner.

LoadRunner also has to create a low-cost version that supports simpler testing and only some of the simple features would be included. This would allow people to use LoadRunner and get support from LoadRunner in terms of application testing. It is a principle that if people will get to use LoadRunner for free, LoadRunner will get more business and major payback.

I would rate it 6 out of 10, because LoadRunner is a vast thing, starting from those scenarios and then getting more into users, putting more points, correlation, load testing, and benchmarking. I have this part and hope it works well with the system. All of this is very complex. It takes a long time to learn the system well.

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RM
Senior Consultant at a computer software company with 5,001-10,000 employees

Sometimes I have problems when I want to record a script if the application is a little special, like the login part. I think the TruClient works well and they are developing new things there all the time. So it's getting better. I would like to see an easier way to move things from SoapUI to the same addressed services and postman or something like that. Because the developers will use the other products and then the website and then load them at no cost. So if it was just one step to move from one system to another it would be a great improvement.

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it_user348147 - PeerSpot reviewer
Senior Test Engineer with 1,001-5,000 employees

We would like to be able to implement the tool in such a way that load testing can also be done in the cloud.

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NamNguyen8 - PeerSpot reviewer
Software Automation Engineer at FPT

LoadRunner Professional's parameter data could be improved.

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it_user94998 - PeerSpot reviewer
Performance Test Lead at a consultancy with 51-200 employees

More guidance on the use of the Tru Client protocol which is used for Web interfaces.

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it_user129477 - PeerSpot reviewer
Performance Tester/QA at a tech services company with 10,001+ employees
Scripting should be simpler, it becomes very complex many times. View full review »
Aphiwat Leetavorn. - PeerSpot reviewer
Manager, Director, Share Holder at Marco Technology

The price of this solution should be cheaper.

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it_user363321 - PeerSpot reviewer
Director at a tech company with 10,001+ employees

We'd like for it to incorporate a tool for ordering module that would work with our proprietary in-house ordering module scripting protocol.

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it_user332454 - PeerSpot reviewer
Project Lead at a tech services company with 5,001-10,000 employees

It should support GWT and mobile testing, including network virtualization.

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DP
Technical Leader at Valtech

If they can make LoadRunner more comprehensive, it would really help. My main recommendations for improvement for LoadRunner are:

  • It would be good if LoadRunner can categorize the different transactions based on the time taken to do the test, against the transactions first.
  • The reports should be a little more comprehensive, more detailed.
  • There should be a way to use the default monitoring tool integrated with LoadRunner.

For example, if I have to look for monitoring I have to always integrate an extending tool to LoadRunner and then monitor my task. If LoadRunner is not driving and they can afford to have their own monitoring enabled, that would help.

The LoadRunner report also needs more information other than the straightforward notes, like response time.

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it_user567588 - PeerSpot reviewer
Manager Quality Assurance at a tech services company with 1,001-5,000 employees

Probably integrations. We still have some issues with integration with things like SiteScope which, obviously, being another HPE product should be very straightforward, but there are always issues around that.

We would like to see more integrations and easier integrations. We have other products that we have integrations with, other third-party products, which seem to be straightforward, ALM and JIRA for example. But for integration between HPE products, we would like to see that go a bit more smoothly.

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it_user129477 - PeerSpot reviewer
Performance Tester/QA at a tech services company with 10,001+ employees
Takes lots of time in scripting which can be improved; The scripts are generally not reusable with change-in build; Does not support MAC OS. View full review »
NN
CTO at a tech consulting company with 201-500 employees

The tool needs to work on capture script feature.

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it_user368079 - PeerSpot reviewer
Manager at a tech services company with 501-1,000 employees

The look and feel of StormRunner is very modern and simple to use. If could be a huge improvement if LoadRunner could be the same.

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NP
Senior Architect at a computer software company with 5,001-10,000 employees

The debugging capability is difficult to use and should be improved. This is one area where some of the other products we use are better.

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it_user825579 - PeerSpot reviewer
Consultant at a computer software company with 5,001-10,000 employees

Currently the solution doesn't have recording options or sometimes we're not be able to see the recording options. So that needs to improve. I also think the solution should have more screen compatibility, even if you're using a different operating system like Windows 10, Windows 8 or Windows 8.1. Sometimes we find that there is a difference between the desktop screen and the laptop screen. So, it should be compatible for both screens.

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it_user166281 - PeerSpot reviewer
Test Automation Specialist with 1,001-5,000 employees

We have a lot of issues right now with the Citrix client, so this should be improved.

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it_user148428 - PeerSpot reviewer
Engineer at a tech services company with 1,001-5,000 employees

The extended features are available but the high pricing is an issue.

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it_user739536 - PeerSpot reviewer
Principal consultant at a tech vendor with 51-200 employees

I would like to see the Internet protocols come into LoadRunner because that's the future. Most organizations are going to be heading that way, so I would love to see that added.

If the support of the protocols was the same throughout the other protocols and it was there evenly, then I would rate the product higher.

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AK
BI Analyst at eVision Industry Software

Pricing should be lowered on the solution. Right now it's quite expensive.

The solution uses a lot of memory and then it dies. It's difficult to work with the solution sometimes when you run a scenario it dies. They need to make the solution lighter somehow.

If the correlation can be adjusted so that it's a dynamic correlation, it could be a little bit better and it would help a lot of users.

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it_user114969 - PeerSpot reviewer
Performance Test Analyst at a tech services company with 1,001-5,000 employees

Network monitoring

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SS
Senior Manager at a computer software company with 10,001+ employees

The solution needs to reduce its pricing. Right now, it's quite expensive.

The solution should offer more monitoring features.

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it_user568152 - PeerSpot reviewer
IT Manager at VINCI Energies

The reporting feature in this tool needs to be improved. After using it, in my opinion it seems a little complicated in some aspects. They can make that better.

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it_user97128 - PeerSpot reviewer
QA Manager at a financial services firm with 501-1,000 employees
LoadRunner is a well-rounded, polished tool – but it does need more improvement when it comes to it application of load, more flexibility mid-test would be nice. View full review »
RA
Director at Traydaht ltd

Support for Microsoft Dynamics needs improvement.

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it_user567855 - PeerSpot reviewer
IT Test Lead at a tech services company with 10,001+ employees
  • Licenses are too expensive in general.
  • They should remove the location or worldwide licensing fee. It is a special fee that you need to pay when you want to use a LoadRunner controller installed in the UK when you're working from Spain.
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it_user2043 - PeerSpot reviewer
IT Administrator at a tech services company with 51-200 employees

Complexity. LoadRunner is not simple to learn by installing it and "doing it". Especially when using different data sources to do cross measurements of system performance. Performance testing with a tool like this requires planning and skilled resources. Fortunately these are easily acquired these days. 

Price. I've used LoadRunner for performance testing purposes for a number of years on various projects and I've always been impressed by the versatility and plain power of this testing tool. LoadRunner's scripting engine is very flexible and the fact that it's able to quickly and easily simulate hundreds of concurrent users makes it the performance testing tool of choice for years running. LR is constantly updated and improved to cope with a changing world.

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it_user323586 - PeerSpot reviewer
Quality Assurance Analyst at a tech services company with 501-1,000 employees

It's a very mature tool. Still, if they provided integration with a monitoring tool it would be great.

View full review »
Buyer's Guide
OpenText LoadRunner Professional
March 2024
Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.