While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.
Senior Manager at a consultancy with 201-500 employees
DevOps Engineer at Teksphere Global Services Limited
Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully.
Business Analyst at a tech services company with 51-200 employees
It's possible that they could use a stronger community for seeking guidance and help.
Assistant System Engineer at a tech vendor with 10,001+ employees
One aspect I dislike about Fortra's Automate is that debugging slows me down.
Continuous improvement coordinator at a insurance company with 11-50 employees
I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters.
We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles.
Assistant IT Manager at a manufacturing company with 201-500 employees
The product also has a limited use case in some respects.
MP
Director of Operations & HR at lascentstore
Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable.
RG
Chief Technology Officer at DOB Systems LLC
I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking.
Cloud Engineer II at a tech vendor with 11-50 employees
There are newer AWS services such as Lambda or Security Hub that security analysts use to detect malicious traffic or alerts, but the integration is not available for these, so we still rely on custom scripting because there are no options for drag-and-drop with these newer services.
IT Project Manager at Labo des histoires
The user interface could be slightly enhanced to make it more modern.