We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.
"Fortinet is very user-friendly for customers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Ability to get forensics details and also memory exfiltration."
"The product detects and blocks threats and is more proactive than firewalls."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The price is low and quite competitive with others."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"It's a good proxy to control the user's access to the website."
"Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application control. I can control the type of external media that can be connected with endpoint devices and protect them from malicious files and devices such as USB."
"The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems."
"The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"It is a stable solution...It is a very scalable solution."
"The solution is easy to use."
"It serves its purpose and works well."
"DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good."
"We find that their technical support team is always accessible and willing to assist."
"You can scale the solution to different versions."
"Signatures are frequently updated."
"In addition to providing our clients a view of what's happening in their data centers, it also does virtual patching in the data center. It enhances the security in the data center big time."
"It provides the type of data and availability that we need to have. We don't have to worry about intrusions."
"It is stable and we have not faced any challenges during the rolled out"
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I haven't seen the use of AI in the solution."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Making the portal mobile friendly would be helpful when I am out of office."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Reporting in this solution needs improvement."
"Since the division of the company, we have experienced a lack of support."
"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with."
"There is a lack of reporting and alerts."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"Installation of the tool on a workstation requires some technical knowledge, which could be more straightforward."
"Difficult to set up on older systems."
"There is room for improvement in the zero-day threat detection system."
"The implementation can be inflexible and not easy, as it requires knowledge of things like virtualization and administration on Windows."
"They need to build in a central console because central integration is not very good right now."
"I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."
"The workloads must be better."
"The risk is very complex. We need our tools to be more intelligent, more automated, more detectable."
"Trend Micro is scalable if you have the budget for it."
"Sometimes the patching is a bit slow."
"Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 138 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, VMware Carbon Black Endpoint and Trellix Endpoint Security.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.