We performed a comparison between Smartsheet and Teamwork based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Their support is awesome. We are on an enterprise plan and there is a customer success at Smartsheet and anyone from our licensed users can just send an email to them and they respond as soon as possible."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"The ability to update in real-time before meetings is great."
"The solution has subtasks and a rollup."
"It operates as an enhanced and versatile version of Excel, offering a wide range of capabilities that allow you to accomplish various tasks and operations."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"Smartsheet is easy to use."
"The setup was very easy. Deployment was very fast for us. We started using it within two weeks."
"Teamwork has made process management easier and much better. It is very robust and improves by making a lot of changes. It is easy to use and has lots of reports."
"It is a very stable solution...The initial setup of Teamwork is easy."
"Smartsheet could be improved to be a ticketing system. It would be nice to have a system to do everything."
"The integration with Microsoft products should be improved."
"The product must include more modules for project management."
"They provide a limited number of sheets which is not enough."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"Smartsheet needs to improve the user interface."
"The dashboard is not user-friendly, it needs improvement."
"Maybe the solution could be a little bit more flexible."
"The product is expensive. It needs to have a more robust and customizable calendar."
"The screen sharing provided by the solution can be a challenge to a user. Screen sharing is an area that needs improvement in the solution."
"The product could be improved with more integrations and a mobile app."
Smartsheet is ranked 4th in Project Management Software with 33 reviews while Teamwork is ranked 23rd in Project Management Software with 3 reviews. Smartsheet is rated 8.2, while Teamwork is rated 8.4. The top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". On the other hand, the top reviewer of Teamwork writes "A flexible, stable, and scalable tool requiring an easy initial setup phase". Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Jira, whereas Teamwork is most compared with Jira, monday.com and OpenText Project and portfolio Management. See our Smartsheet vs. Teamwork report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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