We performed a comparison between OpenText Silk Central and Tricentis qTest based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools."The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."
"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."
"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."
"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."
"Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."
"I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed..."
"UI and UX are pretty easy to understand without much of a problem."
"We would also like to manage the integration testing end-to-end."
"The support for Tricentis qTest has room for improvement. The response could be better."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."
"Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."
"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."
"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"Could use additional integration so that there is a testing automation continuum."
"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."
Earn 20 points
OpenText Silk Central is ranked 20th in Test Management Tools while Tricentis qTest is ranked 6th in Test Management Tools with 16 reviews. OpenText Silk Central is rated 7.8, while Tricentis qTest is rated 8.4. The top reviewer of OpenText Silk Central writes "We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration". On the other hand, the top reviewer of Tricentis qTest writes "Puts all our test cases in one location where everyone can see them. qTest also allows the segregation of different types of Testing". OpenText Silk Central is most compared with OpenText ALM / Quality Center and Zephyr Enterprise, whereas Tricentis qTest is most compared with Tricentis Tosca, OpenText ALM / Quality Center, TestRail, Zephyr Enterprise and TFS.
See our list of best Test Management Tools vendors.
We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.