We performed a comparison between OpenText Silk Central and TestRail based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools."The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
"The product helps us create test cases and reports."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"You don't need to follow complex procedures to create a test run, test case, etc."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"This is a user friendly solution."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"The API to support integration of the homemade automated testing tool."
"We would also like to manage the integration testing end-to-end."
"Reporting could be more flexible regarding repeating reports."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"It would be nice if they would add an export to Word."
"The platform needs improvement regarding performance and creating links."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
Earn 20 points
OpenText Silk Central is ranked 20th in Test Management Tools while TestRail is ranked 3rd in Test Management Tools with 21 reviews. OpenText Silk Central is rated 7.8, while TestRail is rated 8.0. The top reviewer of OpenText Silk Central writes "We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". OpenText Silk Central is most compared with OpenText ALM / Quality Center and Zephyr Enterprise, whereas TestRail is most compared with Zephyr Enterprise, TFS, Tricentis qTest, Tricentis Tosca and Sealights.
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