We performed a comparison between IBM SevOne Network Performance Management (NPM) and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"Scalability. I have never had to worry about how to handle really big environments."
"The monitoring of the network is very customizable. That is its unique feature."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The most valuable feature is the flexible discovery mechanism."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The product offers good documentation that helps with initial training."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"It's easy to use."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The Wi-Fi side needs improvement."
"SevOne should work with the graphs legend functionality."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The reporting of NMS is good, but it could be better."
"The GUI: both the dashboard/user view and the admin tool."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"It would be ideal if the product offered sound alerts."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
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IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while Zenoss Cloud is rated 8.4. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, Splunk Enterprise Security and ScienceLogic. See our IBM SevOne Network Performance Management (NPM) vs. Zenoss Cloud report.
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