SentinelOne Singularity Complete vs Symantec Endpoint Detection and Response comparison

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10,056 views|7,518 comparisons
82% willing to recommend
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36,933 views|19,025 comparisons
98% willing to recommend
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85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SentinelOne Singularity Complete and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SentinelOne Singularity Complete vs. Symantec Endpoint Detection and Response Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The price is low and quite competitive with others.""Forensics is a valuable feature of Fortinet FortiEDR.""The most valuable feature is the analysis, because of the beta structure.""I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks.""The stability is very good.""This is stable and scalable.""he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features.""Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."

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"Offers good protection against ransomware.""The most valuable feature is the quick response to attacks.""It has the ability to rollback a ransomware infection instantly and with minimal disruption to the user & provides robust reporting.""The GUI is really easy to use.""All of the features are valuable. The way that it integrates into management with fault correction capabilities over is especially valuable. Any of the full gamut of the features that it provides are useful to us.""I appreciate the network control as well as the device control.""It uses AI technology so it can find known and unknown threats. It is stable and provides one of the best technical support.""The solution is both stable and scalable."

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"I like Symantec EDR's device control and USB security features.""The setup is quite easy.""The solution has great blocking features.""The most valuable features of the solution are that it is easy to use and has good support.""The pricing is good.""It is mostly used for malware detection and antivirus purposes.""The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network.""A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."

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Cons
"I haven't seen the use of AI in the solution.""We've encountered challenges during API deployment, occasionally resulting in unstable environments.""Making the portal mobile friendly would be helpful when I am out of office.""The support needs improvement.""The solution is not stable.""Detections could be improved.""The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud.""Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."

More Fortinet FortiEDR Cons →

"We have had cases where Singularity Complete has caused applications to malfunction.""It is difficult to manage users in SentinelOne.""SentinelOne's customer support is sluggish and frequently fails to deliver sufficient assistance.""This solution would be more attractive to customers if the price were lower.""We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it.""Some of the reports that are exported through SentinelOne can be complicated for people who are not IT professionals. For example, we have some people within our leadership who would like to know why we are spending so much money on their product, and one of the ways that we are able to do that is through reports. Some of those reports are pretty easy to understand, and some of them are very complicated. Because they are not IT or security professionals, they may not have the same grasp. I wish their reporting feature was a little better.""I would like SentinelOne to add a threat-hunting report and more UEBA features. They could add more SIEM functionality. It would be nice to have the ability to easily drag all the logs from the agents, so there's no need for multiple agents installed on the endpoint.""When comparing SentinelOne to CrowdStrike, I find that CrowdStrike has more comprehensive vulnerability assessment tools."

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"The solution can always be more stable and more secure.""They do need to minimize the number of agents installed on a server.""I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions.""It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product.""Technical support is not as good as we expect, and resolving problems should be more timely.""It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable.""One potential area for improvement in Symantec EDR is the reporting engine.""The interface is very complicated."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

  • "We are satisfied with the pricing."
  • "The price is okay, but it really depends on the customer's requirements."
  • "The price is really high and it should be lower."
  • "We have a yearly subscription, and the pricing is fair."
  • "It's a yearly subscription."
  • "Of late, because of the Broadcom purchase, its price has been increasing."
  • "The more devices we have the more expensive it becomes, which is where the challenge is."
  • "The price is reasonable."
  • More Symantec Endpoint Detection and Response Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer: Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team… more »
    Top Answer:The pricing is significantly high. The implementation of this solution required us to allocate additional funds beyond… more »
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Sentinel Labs, SentinelOne Singularity
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Symantec Endpoint Detection and Response (EDR) is a powerful security solution designed to help organizations proactively detect, investigate, and mitigate advanced threats across their endpoint environments. As part of Broadcom's cybersecurity portfolio, Symantec EDR provides comprehensive visibility into endpoint activities, enabling security teams to quickly identify and respond to threats that evade traditional defenses.

    Symantec EDR leverages machine learning, behavioral analysis, and global threat intelligence from Symantec's vast network to detect sophisticated threats, including zero-day attacks, ransomware, and advanced persistent threats (APTs). This allows organizations to identify malicious activities early and respond swiftly to mitigate potential damage. The solution offers automated response options that enable security teams to contain and remediate threats quickly.

    Symantec EDR provides detailed forensic capabilities, allowing security analysts to dive deep into endpoint data, investigate incidents thoroughly, and understand the scope and impact of attacks. Features such as timeline analysis, incident graphing, and the ability to isolate endpoints enhance investigative efforts and support effective remediation strategies.

    With its centralized management console, Symantec EDR offers visibility across the entire endpoint environment, regardless of the operating systems or whether endpoints are on-premise or remote. Symantec EDR seamlessly integrates with other Symantec security solutions, enhancing its detection capabilities and enabling a unified approach to threat management. Its scalable architecture ensures that businesses of all sizes can benefit from its advanced security features without compromising performance.

    Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation. Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.

    Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
    Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Manufacturing Company11%
    Comms Service Provider11%
    Hospitality Company5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    REVIEWERS
    Financial Services Firm19%
    Healthcare Company13%
    Computer Software Company13%
    Pharma/Biotech Company6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Retailer12%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business40%
    Midsize Enterprise23%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    REVIEWERS
    Small Business46%
    Midsize Enterprise21%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    Buyer's Guide
    SentinelOne Singularity Complete vs. Symantec Endpoint Detection and Response
    March 2024
    Find out what your peers are saying about SentinelOne Singularity Complete vs. Symantec Endpoint Detection and Response and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 176 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. SentinelOne Singularity Complete is rated 8.8, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and ESET Endpoint Protection Platform, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Trellix Endpoint Security (ENS). See our SentinelOne Singularity Complete vs. Symantec Endpoint Detection and Response report.

    See our list of best Endpoint Detection and Response (EDR) vendors.

    We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.