We performed a comparison between SAP S/4HANA and SYSPRO based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."The Fiori design is a valuable feature."
"It seamlessly integrates with all the SAP Business Suite products such as IoT, AI, Analytics and all other SaaS solutions. The product is very robust and comprehensive."
"In terms of its most valuable feature, I would say the finance module."
"Responsive, comprehensive and optimized solution."
"The scalability is excellent, especially on cloud deployment models."
"It's reliable and the performance is good."
"The finance solution and procurement functionalities are good."
"S/4HANA falls under a single terminal. We can easily access the data, and the performance is good."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
"SAP S4HANA is not suitable for all-size companies. If you have a small company there are better fit solutions for your needs."
"SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's because they have such a large customer base and are always occupied, but that's one area all our customers mention."
"The theory-side of the solution needs to be improved."
"We are always looking for a better user experience. We would like to see more consolidation in SAP S4HANA because of all the financial compliance and regulatory changes."
"If I can highlight one point that could be improved, when we talk about other ERPs, like Oracle, nowadays these ERPs provide free integration with other ERPs. For example, there is an API for banks integrated into every tool and every product form requires that bank integration in order to give real time data into the ERP. But SAP is charging a lot for that particular bank integration scenario and I think it should be free because other ERPs are providing this feature built in to the ERP. People always ask us about the integration and how much it will cost to go with that solution, so people are thinking about this."
"Technical support has been declining. They aren't as responsive as they used to be."
"S/4HANA could be improved with better integration. At the moment, a main issue I see is that there's so much growth in the functionality, complementary modules, and cloud solutions which were acquired by SAP and which extend the functionality of the SAP ERP suite. It looks to me that they tend to acquire more and more functionality from acquisitions, but they don't invest enough effort into making them integrated with S/4HANA or ERP. I would say that the functionality is great, but integration is something which still needs more attention. Instead of focusing on acquisitions, they should invest, integrate, and better the existing portfolio of products in SAP. It would help us, as implementors, to have a more complex or compact solution."
"Every year, when a new version is released, it comes with a very thick booklet of 300 or 400 pages and it is a little difficult to comprehend."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
Earn 20 points
SAP S/4HANA is ranked 2nd in ERP with 65 reviews while SYSPRO is ranked 28th in ERP. SAP S/4HANA is rated 8.2, while SYSPRO is rated 6.0. The top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". On the other hand, the top reviewer of SYSPRO writes "A great choice for straight manufacturing, but not suitable for complex manufacturing models". SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, Microsoft Dynamics 365 Business Central and Oracle E-Business Suite, whereas SYSPRO is most compared with SAP ERP, Epicor ERP and Microsoft Dynamics 365 Business Central.
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