We performed a comparison between Salesforce Service Cloud and Verint Experience Cloud [EOL] based on real PeerSpot user reviews.
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Salesforce Service Cloud is ranked 2nd in CRM Customer Engagement Centers with 38 reviews while Verint Experience Cloud [EOL] doesn't meet the minimum requirements to be ranked in CRM Customer Engagement Centers. Salesforce Service Cloud is rated 8.6, while Verint Experience Cloud [EOL] is rated 0.0. The top reviewer of Salesforce Service Cloud writes "High scalability with good plugins and excellent customer visibility". On the other hand, Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, Vlocity, JIRA Service Management and BSI, whereas Verint Experience Cloud [EOL] is most compared with .
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