SAP Customer Data Cloud vs SailPoint IdentityIQ comparison

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Executive Summary

We performed a comparison between SailPoint IdentityIQ and SAP Customer Data Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software.
To learn more, read our detailed User Provisioning Software Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things.""Good life cycle management, segregation of duties, and analytics features.""The tool's GUI is user-friendly.""The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure.""The solution is very good at the management of the identity lifecycle.""I like IdentityIQ's granular attachment management and certification customization features.""The most valuable feature for our customers and for us is the identity data warehouse.""The compliance features are the most valuable features."

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"SAP CDC is very easy to use and the best part about this tool is its documentation."

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Cons
"We have had a lot of service breaks because of the lack of support.""We faced some issues while integrating the solution with a third-party tool.""Scalability is hard, especially when you are doing it in real time.""Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented.""If you compare Saviynt and Okta Workforce Identity versus SailPoint IdentityIQ, SailPoint IdentityIQ needs to improve its UI.""Certifications could include additional access levels or practices.""The solution, in general, is quite expensive.""The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."

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"I have struggled to give different access to different users in the same application."

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Pricing and Cost Advice
  • "SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
  • "They are expensive."
  • "The licensing fees are on a yearly basis."
  • "SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
  • "Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
  • "The price of the solution could improve, it is not priced well for smaller businesses to afford."
  • "It is a costly solution. Its cost, for sure, should be reduced."
  • "You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
  • More SailPoint IdentityIQ Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
    Top Answer:I found the pricing to be relatively high. The pilot project for two hundred and fifty users over an eighteen-month period amounted to nearly two million dollars, which I considered to be a… more »
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    Views
    5,334
    Comparisons
    3,517
    Reviews
    21
    Average Words per Review
    491
    Rating
    8.4
    2nd
    out of 3 in Social Login
    Views
    22
    Comparisons
    18
    Reviews
    0
    Average Words per Review
    0
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    Comparisons
    Also Known As
    IdentityIQ, SailPoint IdentityNow
    Gigya Customer Identity Management
    Learn More
    Overview

    SailPoint is the leader in identity security for the cloud enterprise. We’re committed to protecting businesses from the inherent risk that comes with providing technology access across today’s diverse and remote workforce. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, and ensuring that each worker has the right access to do their job, no more, no less. With SailPoint at the foundation of their business, our customers can provision access with confidence, protect business assets at scale and ensure compliance with certainty.

    SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

    Sample Customers
    Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
    Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
    Top Industries
    REVIEWERS
    Financial Services Firm34%
    Computer Software Company21%
    Energy/Utilities Company10%
    Insurance Company7%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Manufacturing Company8%
    Insurance Company6%
    VISITORS READING REVIEWS
    Manufacturing Company18%
    Computer Software Company13%
    University11%
    Retailer9%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise12%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise10%
    Large Enterprise77%
    Buyer's Guide
    User Provisioning Software
    March 2024
    Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 60 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. SailPoint IdentityIQ is rated 8.2, while SAP Customer Data Cloud is rated 8.0. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Okta Workforce Identity, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager.

    We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.