We performed a comparison between SailPoint IdentityIQ and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."It is a stable tool, which we run in our complex environment."
"The solution is pretty stable and simple to use."
"One of the most valuable aspects of SailPoint is its open integration interface."
"It significantly reduces the workload for certification processes."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"Provides good authorization and authentication system functionality."
"We are happy with the SailPoint IdentityIQ’s stability."
"Access certification and provisioning are two of the solutions most valuable features."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"Salesforce Identity is a very user-friendly solution."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"We faced some issues while integrating the solution with a third-party tool."
"The user interface is not very user-friendly."
"The product’s cloud offering could be flexible."
"Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce Identity needs more expertise in the application."
SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. SailPoint IdentityIQ is rated 8.2, while Salesforce Identity is rated 7.8. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Okta Workforce Identity, whereas Salesforce Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, Saviynt and SAP Customer Identity and Access Management.
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