We performed a comparison between Quest KACE Systems Management and vCenter Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is not overly complex or difficult."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"The performance of Microsoft Intune is good."
"Stable product that's easy to set up compared to other MDM products."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"A great solution for anyone wanting a modern endpoint device management solution."
"This solution makes it easy to control assets and upgrade all types of software."
"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"The feature that I have found most valuable is the virtual machine management across different hosts, located in different areas."
"There are a lot of useful features, such as DRS, ease of use, and many configuration options."
"The solution is very easy to manage."
"We can scale the solution as needed."
"The most valuable feature of vCenter Configuration Manager is the automated processes."
"This solution supports multiple platforms in a single solution."
"Beneficial patch management and template features."
"The market share of VMware is huge. It is not even necessary to prove the capabilities attached to the product."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"The product needs to upgrade itself when the server is overloaded."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"There are a couple of issues with stability."
"We'd love to see support for larger dependencies in the scripting feature."
"KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"Easier integration would be beneficial."
"It should be easier to use alternate storage."
"If the solution could manage on-premises and cloud resources with the help of one tool, it would be an extra agent."
"The ease of setup and installations could be improved."
"The snapshot functionality on the solution needs improvement. After renewing the snapshot, all of the production was stuck. Right now, its functionality is one of our main concerns."
"Their licensing needs to be improved."
"I would like there to be support for this solution in Iran."
"The reporting could be improved."
"The solution could provide even more capacity."
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Quest KACE Systems Management is ranked 8th in Configuration Management with 38 reviews while vCenter Configuration Manager is ranked 10th in Configuration Management with 50 reviews. Quest KACE Systems Management is rated 8.8, while vCenter Configuration Manager is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of vCenter Configuration Manager writes "A solution with a range of functionalities and several pricing plans that suit your needs". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Ivanti Neurons Patch for Intune, whereas vCenter Configuration Manager is most compared with Microsoft Configuration Manager, Red Hat Satellite and BigFix. See our Quest KACE Systems Management vs. vCenter Configuration Manager report.
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