Jamf Connect vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Jamf Connect and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Jamf Connect's setup is considered simple and quick, although it may require coordination for larger organizations. In contrast, Prisma Access's setup is more varied in terms of complexity and duration. Some users find it easy to set up, while others may need expertise and assistance.
  • Features: Jamf Connect is highly praised for its user-friendly interface, convenient password reset process, and smooth integration with Azure AD. Prisma Access is known for its exceptional user accessibility, robust security features, and worldwide coverage. 
  • Room for Improvement: Jamf Connect could enhance device restart functionality, address minor bugs, streamline the licensing process, improve account creation, and improve troubleshooting logs. On the other hand, Prisma Access could improve configuration, user interface, error handling, and documentation.
  • Pricing: Jamf Connect has a relatively low setup cost compared to other options available, but there are few similar competitors. In contrast, Prisma Access is considered expensive, but its price is justified by its quality and features, making it suitable for high-end organizations.
  • ROI: Jamf Connect provides a positive return on investment by enhancing user experience, boosting productivity, streamlining device management, improving security, and reducing IT support expenses. On the other hand, Prisma Access offers advantages such as identifying security concerns, seamless integration with other products, and delivering instant value.
  • Service and Support: Jamf Connect's customer service is generally praised, although there have been some minor changes since going public. In contrast, Prisma Access has received varied feedback, with certain users highlighting the need for better technical support.

Comparison Results: When comparing Jamf Connect and Prisma Access by Palo Alto Networks, Jamf Connect provides a user-friendly setup process and comprehensive documentation. It prioritizes accessibility, convenience, and password management. However, users have encountered issues with device restarts and minor glitches. On the other hand, Prisma Access offers robust security features, global performance, and integration capabilities with other Palo Alto platforms. It may be more challenging to set up and configure, and some users have faced difficulties with the user interface and updates. Jamf Connect is considered reasonably priced, while Prisma Access is seen as higher-priced but worth it for its quality. Customer support for both products has received mixed feedback, with room for improvement according to some users.

To learn more, read our detailed Jamf Connect vs. Prisma Access by Palo Alto Networks Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access.""The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices.""It's connection with Azure is the most valuable. It is easy to deploy and connect.""I would rate the product's scalability an eight out of ten.""It's a good and stable tool, so you should use it if you have a need.""The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products.""Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance.""The solution is scalable."

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"The tool's consolidation is pretty quick.""It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in.""Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access.""The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection.""The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product.""The features I find most valuable is WildFire, user integration, and the basic technology features.""We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level.""The performance is good."

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Cons
"Overall, there is a lack of consistent experience sometimes with some of their features.""The solution's UI could be more user-friendly for the setup process.""The configuration could be faster.""We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations.""We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA.""The logs are an area with a shortcoming.""The solution needs to improve its licensing.""Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."

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"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side.""If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos.""It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work.""Dependencies of applications sometimes is a bit confusing.""They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production.""Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution.""We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve.""While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."

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Pricing and Cost Advice
  • "It's relatively inexpensive."
  • "The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
  • "We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
  • "The solution's price is reasonable."
  • "I rate the cost as three out of ten, with ten being the highest."
  • "Jamf Connect has a yearly licensing cost, which is expensive."
  • "The pricing is good."
  • More Jamf Connect Pricing and Cost Advice →

  • "The licensing cost is about 18,000 euros."
  • "Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
  • "The pricing for this solution is on the higher end."
  • "Compared to other products, the price is slightly high."
  • "This is not an expensive product and everything is included with one license."
  • "Prisma Access is a little bit expensive."
  • "The licensing fees are paid on a yearly basis and for what we get, the price is good."
  • "The solution requires a license and the technical support has extra costs. The licensing model could improve."
  • More Prisma Access by Palo Alto Networks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Jamf Connect is an identity provider, and once you log in, you will have all the device's access.
    Top Answer:Jamf Connect has a yearly licensing cost, which is expensive. You have to pay the deployment charges separately, and you have to pay premium support costs if you take it.
    Top Answer:The solution’s technical support is bad and should be improved.
    Top Answer: We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a… more »
    Top Answer:Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high.
    Ranking
    9th
    out of 34 in ZTNA as a Service
    Views
    600
    Comparisons
    319
    Reviews
    10
    Average Words per Review
    497
    Rating
    9.3
    1st
    out of 34 in ZTNA as a Service
    Views
    7,357
    Comparisons
    5,088
    Reviews
    23
    Average Words per Review
    1,048
    Rating
    8.3
    Comparisons
    Also Known As
    Wandera, Wandera Private Access
    Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
    Learn More
    Overview

    Wandera Threat Defense helps businesses ensure a productive workforce, by defending both managed and unmanaged devices against the full spectrum of mobile threats. The solution includes security protections on the device and in the network, allowing for effective and targeted policy actions against even the most sophisticated attacks. Wandera Threat Defense is powered by MI:RIAM, a leading threat intelligence engine that learns in real-time through signals from 425 million sensors around the globe.

    Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

    Prisma Access can be managed two ways:

    1. Cloud Managed
    2. Panorama Managed

    Prisma Access delivers both networking and security services, including:

    • SD-WAN
    • VPN
    • Zero Trust network access (ZTNA)
    • Quality of service (QoS)
    • Clean Pipe
    • Firewall as a service (FWaaS)
    • DNS Security
    • Threat Prevention
    • Cloud secure web gateway (SWG)
    • Data loss prevention (DLP)
    • Cloud access security broker (CASB)

    Prisma Access by Palo Alto Networks Features

    Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

    Prisma Access by Palo Alto Networks Benefits

    Some of the benefits of using Prisma Access by Palo Alto Networks include:

    • Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.

    • Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.

    • Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.

    • Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

    users who are currently using the solution.

    PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

    Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.

    Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

    Sample Customers
    Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
    Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm11%
    Comms Service Provider5%
    Government5%
    REVIEWERS
    Computer Software Company46%
    Manufacturing Company12%
    Pharma/Biotech Company4%
    University4%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm11%
    Manufacturing Company11%
    Government6%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise9%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    REVIEWERS
    Small Business27%
    Midsize Enterprise29%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Jamf Connect vs. Prisma Access by Palo Alto Networks
    March 2024
    Find out what your peers are saying about Jamf Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Jamf Connect is ranked 9th in ZTNA as a Service with 10 reviews while Prisma Access by Palo Alto Networks is ranked 1st in ZTNA as a Service with 55 reviews. Jamf Connect is rated 9.4, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Jamf Connect is most compared with Zscaler Private Access, Microsoft Intune, VMware Workspace ONE, Netskope Private Access and Zimperium, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Cisco Umbrella, Zscaler SASE, Zscaler Private Access and Prisma SD-WAN. See our Jamf Connect vs. Prisma Access by Palo Alto Networks report.

    See our list of best ZTNA as a Service vendors.

    We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.