Planview AgilePlace vs ServiceNow Strategic Portfolio Management comparison

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Executive Summary

We performed a comparison between Planview AgilePlace and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, GitLab, Atlassian and others in Enterprise Agile Planning Tools.
To learn more, read our detailed Enterprise Agile Planning Tools Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The transparency that it brings is valuable. I like to look at things from all angles, and sometimes, flip chart paper on a wall and sticky notes are better than something on a screen, but the way they've made it accessible from all points for anyone within an organization is great. As a project management guy, sometimes, you have to force people into new environments where they have to see what you're talking about. Any screen is a barrier, and people got to get into the screen. How do you know they do? You don't necessarily know, but you are getting around that barrier with a countermeasure of making it accessible to as many as possible. So, everyone can jump in there and see everything. It is fully transparent, and I like that. This is one thing that helps.""LeanKit is amazing when it comes to getting answers about a given card's status. That's one of the biggest takeaways that we've had. The status is right there on the board. Everybody can see it. You just click on it and it gives you everything that you need to know, especially the comments feature because it gives us a timeline of updates. We use that a lot where we write a comment on the card and then we can see and track progress as we move it across the board.""People found the ability to set up different lanes and the ability to see where they're within the progress most valuable. They can use different colored cards or sticky notes, and then they can separate out which cards belong to a department or the initiative they're working on. They can filter who's working on it, and I've got good feedback about that.""My team specifically uses our board for all of our Remedy tickets that come in. We had a card for every ticket that we get, and we're able to add the link to that specific ticket there.If I'm out of office, for example, and someone else needs to work a ticket or someone is being contacted to work on a ticket, I don't have to sign on it. Someone else can easily access that ticket because I put the link in there. It's nice. It has a lot of great functionality in there.""Adoption across stakeholders and visibility have been the biggest success for us with LeanKit.""Every feature is valuable. LeanKit is a Kanban-based tool where you have a visual interface that you can use to create various cards and to create boards to house those cards. You can create a board for managing project work. You can create a board to do PI planning. It is pretty close to the agile way of doing business.""Using the tool seems to save time versus trying to do things in a regular manner. It is highly collaborative; everybody can see things in one place. It is a highly functional, but pretty simple tool. That is hard to find: A tool that has a lot of functions, but is also simple.""The "Blocking" feature has helped our scrum masters track impediments and share them at the program level to stakeholders with accountability and detail so that they understand and the action items which can be noted easily."

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"The product is quite convenient and user-friendly.""The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability.""The resource manager is useful.""The solution is scalable.""The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.""The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.""The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.""The program is stable."

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Cons
"The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane.""Our overall impression of Leankit has been very positive, however, our experience with the JIRA integration into our Leankit boards was much harder than we anticipated and that could be improved by simplifying it somehow.""The integration with the Enterprise One product is probably an area for improvement. It's not really broken. It's just that it is such a handy tool and a great way to visually manage things. There is a very limited hookup/integration between Enterprise One, which is the master Planview tool, and LeanKit. While they are looking at this on their roadmap, it definitely needs to happen. There is a lot of opportunity there.""Being able to track actual time on cards or sprints, instead of using just the planned start and stop date, would also be useful. I would like to see something like JIRA has with actual sprint starts and stops.""Within the current features, if they can give some ability to show more icons on the card, it would be helpful. It would help us in showing more data on the cards.""The ability to report on customizable fields and third-party extensions needs improvement. I'd like to see more of those being able to be used. I don't know how that works for Planview, but just getting a little bit more added there would be nice.""It is a pretty good product. It is really hard to think of things that I'd want to be improved. Sometimes, we use it for project management lessons learned. So, we have three columns, such as Could be Improved, Keep Doing, and Works Really Well. It would be helpful if there was a template set up for something like that because we code different cards based on the category. For example, if something belongs to the Could be Improved category, we may have those cards as yellow, but then I have to change the color of them and put a header. It is not as smooth, but it still works fine. To be honest, I don't have a lot of complaints about it.""There's room for improvement with the Instant Coffee feature. There are other businesses that have been interested in leveraging a virtual whiteboard or sticky note capability and how Instant Coffee was developed has not met the mark."

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"The only issue for us is the pricing. It’s quite high in comparison with the competition.""The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs.""The product comes with little options out of the box.""The user interface could be more modern.""ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit.""We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization.""The price is too high.""Dashboard interface is limited functionally and not very user friendly"

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Pricing and Cost Advice
  • "In general, Planview's cost structure is reasonable. You get quite a lot of functionality for the license cost that you get."
  • "I don't know what it would be on its own. It was basically included with what we were already paying or using. So, it was a no-brainer. It wasn't like we had to sell the company on making a purchase or anything like that. There weren't any costs that came in after implementing it."
  • "I don't believe there are any costs in addition to the standard licensing fees."
  • "As far as I understand, it is not an expensive application."
  • More Planview AgilePlace Pricing and Cost Advice →

  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Top Answer:The configurations are fine, but the user interface could be improved. ServiceNow generally introduces a lot of new user interfaces, workspaces, and other features. There is room for improvement… more »
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    Also Known As
    Planview LeanKit, LeanKit
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    Planview AgilePlace is a cloud-based solution designed to provide businesses with a continuous flow of work to help teams accelerate delivery times by visualizing their work with enterprise Kanban boards and lean metrics. Planview offers project managers the visibility, resource management, and real-time analytics necessary to help their teams reduce bottlenecks and dependencies and work more effectively. By using Kanban boards, teams are able to visually track and manage the flow of their work from the strategy level, through implementation up to end-product delivery.

    Planview AgilePlace Benefits

    Planview helps teams to smoothly implement their strategies by offering its users the following benefits:

    • Time and cost management: Planview AgilePlace software provides a single pane of glass for you to monitor your project’s timetables, financial budgets, and costs. AgilePlace provides insights on cost estimates and helps your team reduce the risk of overspending or missing deadlines.
    • Effective resource allocation: By displaying a real-time view into both your future demands and current processes, Planview AgilePlace software offers resource management capabilities that enable you to effectively prioritize, schedule, and optimize your resource utilization.
    • Project management: Collaborate with your team to plan, manage, and deliver any type of project, either traditional, agile, or hybrid, using Planview AgilePlace’s project management toolset. The management feature set includes scheduling, Gantt charts, lifecycle management, time tracking, and more tools to help enhance project planning and implementation.
    • Real-time data and insights: Gain visibility for better decision making and more effective team dynamics. Plainview AgilePlace's flexible and intuitive dashboards and out-of-the-box reporting give a clear picture of the status of your projects and resources. The solution’s interactive visualizations deliver real-time data and insights for your projects and can be viewed by department, program, portfolio, or project, to assist you in making informed decisions.
    • Simplified logging: Track times, expenditures, and resources to avoid data loss and to help align business practices and goals.
    • Share your projects across the globe: Planview’s cloud-based solutions allow teams to work together from any time at any place using Planview’s shared central dashboard.
    • Powerful integrations: Automate the flow of information between Planview AgilePlace and external applications by seamlessly integrating with third-party software. AgilePlace’s open API can also be used to configure connections to other software systems. AgilePlace easily integrates with tools such as:

      • Microsoft Azure DevOps
      • Zapier
      • Atlassian Jira Service Management
      • Atlassian Jira Software
      • Micro Focus ALM
      • Zendesk
      • Microsoft Power Automate
      • Micro Focus PPM

    Reviews from Real Users

    Planview AgilePlace stands out among its competitors for a number of reasons. Several major ones are its user-friendly management pane, the visibility that it provides for its users, and its agile management capabilities.

    A manufacturing manager at a large manufacturing company writes, “Using the tool seems to save time versus trying to do things in a regular manner. It is highly collaborative; everybody can see things in one place. It is a highly functional, but pretty simple tool. That is hard to find: A tool that has a lot of functions, but is also simple.”

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Sample Customers
    REA Group, Thompson Reuters
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Top Industries
    REVIEWERS
    Manufacturing Company36%
    Non Profit18%
    Financial Services Firm18%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Financial Services Firm26%
    Insurance Company13%
    Manufacturing Company10%
    Healthcare Company8%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Hospitality Company6%
    Agriculture6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Government11%
    Manufacturing Company11%
    Computer Software Company10%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise25%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise7%
    Large Enterprise82%
    REVIEWERS
    Small Business26%
    Midsize Enterprise7%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Enterprise Agile Planning Tools
    March 2024
    Find out what your peers are saying about Microsoft, GitLab, Atlassian and others in Enterprise Agile Planning Tools. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Planview AgilePlace is ranked 11th in Enterprise Agile Planning Tools while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 26 reviews. Planview AgilePlace is rated 9.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview AgilePlace writes "Gives us visibility into projects and enables users to leave comments on different projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview AgilePlace is most compared with Jira, Microsoft Azure DevOps, Jira Align, Rally Software and JIRA Portfolio, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet.

    See our list of best Enterprise Agile Planning Tools vendors.

    We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.