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Pega Logo
9,797 views|7,306 comparisons
Thinkwise Logo
502 views|339 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pega BPM and Thinkwise based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Oracle, ServiceNow and others in Rapid Application Development Software.
To learn more, read our detailed Rapid Application Development Software Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution offers excellent workflows.""Can do a lot of things with minimum time and cost.""The technical support of Pega BPM is very good.""Allowed us to develop and quickly release with confidence using cloud technologies.""Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.""It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs.""Scalable and stable BPM software with a powerful case management feature. It also has good workflow.""Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."

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"We use this solution as a customer portal for teachers so they can plan exams for their students. Exams will also be created in the portal in future."

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Cons
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market.""There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.""The pricing model needs to be improved. Right now, it's too expensive.""It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there.""This is a quite expensive product.""This is an expensive solution.""What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.""Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."

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"This solution could be more user-friendly and involve less code. It requires a lot of SQL knowledge and programming. It is not a drag and drop solution."

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Pricing and Cost Advice
  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Top Answer:We use this solution as a customer portal for teachers so they can plan exams for their students. Exams will also be created in the portal in future.
    Top Answer:This solution could be more user-friendly and involve less code. It requires a lot of SQL knowledge and programming. It is not a drag and drop solution.
    Top Answer:In both cases we were replacing core systems with this solution. One was for an exam authority and one for a company that sells and edits steel.
    Ranking
    Views
    9,797
    Comparisons
    7,306
    Reviews
    25
    Average Words per Review
    515
    Rating
    8.2
    Views
    502
    Comparisons
    339
    Reviews
    1
    Average Words per Review
    500
    Rating
    6.0
    Comparisons
    ServiceNow logo
    Compared 24% of the time.
    Camunda logo
    Compared 17% of the time.
    Appian logo
    Compared 9% of the time.
    Microsoft Power Apps logo
    Compared 7% of the time.
    IBM BPM logo
    Compared 6% of the time.
    Mendix logo
    Compared 51% of the time.
    Microsoft Power Apps logo
    Compared 28% of the time.
    OutSystems logo
    Compared 21% of the time.
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Thinkwise is a supplier of its own low-code ERP software platform, which enables the quick and easy development of business software that never becomes outdated. This flexibly modifiable software is always immediately available for Windows, the web and mobile applications and is guaranteed to run on future technologies. Along with the development of business software Thinkwise also sells its platform under license. Large companies, Independent Software Vendors and System Integrators can realize their own software-solutions with the platform.

    Sample Customers
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    VDL Group, Antea Group, Acto, Manter International, W.E.C. Lines
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Wholesaler/Distributor13%
    Construction Company10%
    Energy/Utilities Company8%
    Company Size
    REVIEWERS
    Small Business8%
    Midsize Enterprise14%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise17%
    Large Enterprise45%
    Buyer's Guide
    Rapid Application Development Software
    March 2024
    Find out what your peers are saying about Microsoft, Oracle, ServiceNow and others in Rapid Application Development Software. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Pega BPM is ranked 7th in Rapid Application Development Software with 55 reviews while Thinkwise is ranked 29th in Rapid Application Development Software with 1 review. Pega BPM is rated 8.2, while Thinkwise is rated 6.0. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of Thinkwise writes "Low-code platform needs knowledge of coding and best practices to make it work best. ". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas Thinkwise is most compared with Mendix, Microsoft Power Apps and OutSystems.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.