We performed a comparison between Oracle HCM Cloud and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."
"I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have."
"I like the interfaces, and they are fine. I would like to see more interfaces."
"We have not had any issues with the stability of this solution."
"Oracle HCM Cloud's most valuable feature is that it is user-friendly."
"I think that it's stable. I don't believe that there are any issues."
"This solution has localized the payroll which is a good thing."
"The core part and the talent management part are most valuable."
"It is much easier to use and the customer service is better than our previous solution."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The solution's UI is good. Also, it is very easy to use."
"The performance and reaction time can be improved."
"The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."
"There needs to be familiarity mixed in with novelty."
"The product is comparably complex to install and deploy properly."
"I rate the technical support of Oracle HCM Cloud an eight out of ten. There is some room for improvement."
"Oracle should have different bundles to provide access to courses. Then, we would be able to increase our knowledge on how to use Oracle applications."
"I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace."
"Cloud learning can be improved."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"UKG could be a little more flexible in some areas."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
Oracle HCM Cloud is ranked 2nd in Benefits Administration with 62 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. Oracle HCM Cloud is rated 7.8, while UKG is rated 7.8. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Oracle HCM Cloud is most compared with SAP SuccessFactors, PeopleSoft, Workday, SAP HCM and eightfold.ai, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and BambooHR. See our Oracle HCM Cloud vs. UKG report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best HR Analytics Software vendors.
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