Oracle HCM Cloud vs UKG comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle HCM Cloud and UKG based on real PeerSpot user reviews.

Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Oracle HCM Cloud vs. UKG Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.""I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have.""I like the interfaces, and they are fine. I would like to see more interfaces.""We have not had any issues with the stability of this solution.""Oracle HCM Cloud's most valuable feature is that it is user-friendly.""I think that it's stable. I don't believe that there are any issues.""This solution has localized the payroll which is a good thing.""The core part and the talent management part are most valuable."

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"It is much easier to use and the customer service is better than our previous solution.""The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed.""UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis.""The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit.""The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.""It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.""The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.""The solution's UI is good. Also, it is very easy to use."

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Cons
"The performance and reaction time can be improved.""The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration.""There needs to be familiarity mixed in with novelty.""The product is comparably complex to install and deploy properly.""I rate the technical support of Oracle HCM Cloud an eight out of ten. There is some room for improvement.""Oracle should have different bundles to provide access to courses. Then, we would be able to increase our knowledge on how to use Oracle applications.""I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace.""Cloud learning can be improved."

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"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports.""Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base.""The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself.""One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it.""Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback.""UKG could be a little more flexible in some areas.""I would like the capability to use UKG as a single platform without the need to alternate between systems."

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Pricing and Cost Advice
  • "On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."
  • "Oracle HCM offers many features at a low price."
  • "On average, it's not a cheap solution."
  • "It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
  • "The solution is expensive."
  • "Licensing fees are on a yearly basis."
  • "There is a license required for the use of this solution and we are on an annual license."
  • "I cannot comment on the cost, as this is handled by a different team."
  • More Oracle HCM Cloud Pricing and Cost Advice →

  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • "While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
  • More UKG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Although both are solutions to manage HR, their differences make each one suitable for different companies Oracle Cloud HCM is a platform for connecting all human resource processes in your… more »
    Top Answer:The most important function is definitely managing the employee and employer staff system. This module allows the company to see information about its own employees. It's crucial for our organization… more »
    Top Answer:According to the Turkish market, the pricing is a little bit expensive. There are so many HCM solutions in Turkish markets. So, Oracle is one of the expensive ones. So, not all people and companies… more »
    Top Answer:UKG could be a little more flexible in some areas.
    Top Answer:We use UKG for payroll and other core HR functions.
    Ranking
    2nd
    Views
    9,958
    Comparisons
    6,729
    Reviews
    25
    Average Words per Review
    513
    Rating
    7.6
    6th
    Views
    8,357
    Comparisons
    2,523
    Reviews
    4
    Average Words per Review
    513
    Rating
    8.5
    Comparisons
    Workday logo
    Compared 30% of the time.
    SAP SuccessFactors logo
    Compared 15% of the time.
    PeopleSoft logo
    Compared 9% of the time.
    SAP HCM logo
    Compared 7% of the time.
    BambooHR logo
    Compared 2% of the time.
    Also Known As
    Oracle Human Capital Management Cloud
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Overview

    Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

    Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

    Top 10 Reason Why Customers Choose Oracle Cloud HCM:

  • Tailored User Experience

    Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

  • Adaptable and Extensible

    HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

  • Complete HCM Cloud Solution

    Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

  • Complete Enterprise Solution

    One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

  • Improved Business Value

    Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

  • Dedication to Innovation

    Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

  • Data Security and Privacy

    Oracle has a strong security culture and is trusted by

    organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

  • Vibrant HR Community

    Oracle Cloud Customer Connect is a vibrant online

    community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

  • Customer Success

    Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

  • Global Capabilities

    Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

  • Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Sample Customers
    Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm17%
    Healthcare Company8%
    Insurance Company8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company7%
    Financial Services Firm6%
    Healthcare Company4%
    REVIEWERS
    Financial Services Firm13%
    Healthcare Company13%
    Manufacturing Company11%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization86%
    Computer Software Company2%
    Healthcare Company1%
    Financial Services Firm1%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise26%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise51%
    Large Enterprise38%
    REVIEWERS
    Small Business34%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise88%
    Large Enterprise9%
    Buyer's Guide
    Oracle HCM Cloud vs. UKG
    March 2024
    Find out what your peers are saying about Oracle HCM Cloud vs. UKG and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Oracle HCM Cloud is ranked 2nd in Benefits Administration with 62 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. Oracle HCM Cloud is rated 7.8, while UKG is rated 7.8. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Oracle HCM Cloud is most compared with SAP SuccessFactors, PeopleSoft, Workday, SAP HCM and eightfold.ai, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and BambooHR. See our Oracle HCM Cloud vs. UKG report.

    See our list of best Benefits Administration vendors, best Talent Management vendors, and best HR Analytics Software vendors.

    We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.